Senior Case Manager, Family Housing

Project Renewal

Family Housing

 

JOB POSTING

 

Project Renewal’s Family Housing Program is funded by OASAS and provides housing for 30 formerly homeless families whose head of household has a history of substance abuse.  Families live in the Bronx, Brooklyn, and Manhattan.  The goal of this program is to help the clients maintain their housing and sobriety while working towards greater self-sufficiency.

 

 

Title:                            Senior Case Manager

           

Qualifications:  BA required; Ability to complete assessments, write case notes, and complete service plans; Experience working with individuals who are homeless and/or those affected by substance abuse; Experience or knowledge of families.  Strong time management and writing skills; Willingness to do field work and visit families in their apartments; Spanish Fluency a Plus

 

Duties:

-          Conduct monthly home visits with clients and their children

 

-          Counsel clients about various issues such as money management, sobriety, and employment

 

-          Maintain accurate and up-to-date clinical documentation

 

-          Provide referrals to community providers to ensure that families are linked in their neighborhoods

 

-          Contact outside providers (mental health, pcp, schools) to ensure families are linked to appropriate services

 

-          Supervise and train two case managers

 

-          Participate/facilitate team meetings

 

-          Audit Charts

 

Salary: Commensurate with experience; excellent benefits

 

Send resume to: Katie Bower

                             Director of Substance Abuse Housing

                            email:  careers@projectrenewal.org  

01/13/2017

Entitlement Specialist, Clinton Residence

                                                                                                                                                                            

Position Description

Title:                Entitlement Specialist

Program:        Clinton Residence, Transitional Supportive Housing Residence

 

Overall Responsibilities:

Under the direction of the Program Director, the Entitlements Specialist is responsible for managing entitlements for residents in a supportive housing facility serving formerly homeless, mentally ill adults.

Program Description

Clinton Residence is a transitional treatment facility licensed and regulated by the NYS Office of Mental Health.  The facility provides transitional housing for 57 formerly homeless, single adults with chronic mental illness, some of whom are dually diagnosed with a substance abuse disorder.

Essential Duties and Responsibilities

The essential duties of the Entitlement Specialist include, but are not limited to the following activities:

  • Regular advocacy and maintenance of resident entitlements benefits to ensure effective residential and treatment coverage (including Social Security and Social Security Disability Level II; Public Assistance Level II; Veterans benefits; Medicaid; Medicare; HMO insurance).  Active problem-prevention and problem-solving measures with residents and clinical team;
  • Ongoing monitoring of entitlements correspondence and record keeping;
  • Off-site advocacy and collateral contact with entitlements representatives and local pharmacies;
  • Regular contact with administrative office to ensure payment of residential costs and effective distribution of weekly/ daily/ monthly Personal Needs Allowance;
  • Management of weekly transportation budget for clinical staff and Reduced Fare Metro Card Application for residents;
  • Conduct money management groups and provide individualized assistance to residents around budgeting skills;
  • Participate in weekly staff meetings to coordinate services
  • Work closely with Case Management team and Clinical Director to manage resident entitlement issues
  • Provide additional administrative support as needed.

 

Physical Activities

Job duties generally require the physical activities descried below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this position, the entitlements specialist is required to sit for extended periods of time and will regularly travel to off-site collateral contacts as needed.

Such as the local Social Security office, as well as the pharmacy and other contacts. The entitlement specialist will need to be able to lift from 10-15lbs.                                                                                                                

Education Requirements

High School Diploma or GED required

Experience Requirements

  • Experience in securing and managing entitlements benefits desirable;
  • Proficiency in Windows-based software (Word & Excel) and use of electronic case management & restorative services software preferred;
  • Abilityto relate well to all residents, agency staff and community contacts
  • Able to work well and easily within a team

· At least one (1) year of experience serving individuals with mental illness and/or chemical addictions preferred.

Preferred skills:

Teamwork: An ability to communicate, coordinate with other staff and provide reports of relevant incidents.

Interpersonal:  An ability to interact well with all levels of staff, residents and outside collaterals

Communication: Excellent verbal, written and listening skills.

Administrative: Excellent organizational, coordination and time management skills; ability to work independently; determine and manage deadlines.

 

Schedule:    Monday-Friday, 9am-5pm

Salary:    $30,000

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org EOE.

Quality Analyst, Mental Health Housing

Project Renewal

 

Position Description

 

 

 

 

POSITION:

Quality Analyst – Mental Health Housing

 

 

 

 

ABOUT PROJECT RENEWAL:

Project Renewal is a leading nonprofit organization known for its creative and entrepreneurial approach to ending homelessness in New York City. Program services provide homeless men and women everything they need to leave the street, get healthy, find homes, and become employed. The organization focuses on the neediest and least-served of the city's indigent population—people who, in addition to being without a home, cope with mental illness and/or addiction.


 

 

The Program Evaluation and Quality Assurance (PEQA) Department was founded in 2011 to design, implement, and manage the organization’s systems of performance measurement and management, quality assurance, and quality improvement.  The department’s mission is to enhance the agency’s ability to achieve its mission by developing and facilitating processes that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance.

 

 

 

 

ABOUT THE POSITION:

 

The Quality Analyst reports to the Senior Director of Program Evaluation and Quality Assurance (PEQA).  This position will work closely with Project Renewal’s mental health housing programs to promote high quality social service delivery and to support programs in continuous quality improvement efforts.

 

Specific responsibilities include but are not limited to the following: 

 

·         Assess the quality of care in the agency’s mental health housing programs and supporting services, and partner with program staff to implement targeted improvement efforts:

o   Manage processes such as case and utilization review, annual program evaluation and client surveys;

o   Analyze, report on, and present programmatic data to internal stakeholders;

o   Make recommendations and develop tools to support program improvement.

 

·         Support readiness for licensing audits and monitor progress on corrective actions;

 

·         Train program staff/supervisors in conducting internal quality assurance processes;

 

·         Coordinate systems to ensure organizational compliance with requirements for incident reporting, investigation, review and data tracking

 

·         Perform a variety of data management, analysis, and visualization projects in order to support the department’s mission

 

·         Other responsibilities:

o   Participate in departmental activities as a member of the PEQA team

o   Assist as needed on ad hoc projects

 

CANDIDATE REQUIREMENTS:

 

The ideal candidate will have a commitment to the mission of Project Renewal and passion for facilitating processes that lead to high quality services for our clients and performance excellence for our programs.  Social workers with direct service experience are encouraged to apply.

 

Requirements:

 

·         Master’s degree in social work or related field, or Bachelor’s degree with a minimum of two years’ experience in human services, quality assurance, or related field;

·         Experience working with adults with mental health and/or substance use issues, preferably in supportive housing settings;

·         Strong quantitative and Microsoft Excel skills

 

 

 

 

LOCATION:

New York, NY

 

 

 

COMPENSATION:

Competitive compensation commensurate with experience

 

 

 

TO APPLY:

Submit a resume and cover letter indicating position and salary requirements to:

Project Renewal

200 Varick Street, 9th Floor

New York, NY 10014

Fax: (212) 243-4755

Email: careers@projectrenewal.org EOE.

 

 

 

 

 

Coordinator, Next Step Internship Program

COORDINATOR,

NEXT STEP INTERNSHIP PROGRAM

 

Summary:

Project Renewal’s Next Step employment program places homeless, formerly homeless, and low-income individuals in competitive employment.  The Next Step Internship Program (NSIP) is an award-winning vocational training program that prepares individuals for careers in social services.  NSIP provides sector-based classroom training, paid on-the-job training, industry-recognized credentials, job placement assistance, and career advancement support.  NSIP has an 85% graduation rate, 80% job placement rate, and 70% one-year job retention rate. The Coordinator for NSIP will deliver services, supervise staff, and lead the team in expanding this innovative program. 

Responsibilities include but are not limited to:

·         Overseeing and facilitating all services related to NSIP including outreach, recruitment, enrollment, case management, workshop facilitation, internship site development, internship assignment, job placement, and retention assistance.

·         Managing each internship cohort to ensure program goals are consistently met.

·         Supervising and leading the team of NSIP Specialists.

·         Ensuring documentation meets all funding/billing requirements.

·         Preparing various reports and documentation for funders and community partners.

·         Supporting the case management and job placement of program participants.

·         Coordinating internship sites and working directly with the sites’ managers to troubleshoot and ensure the success of the interns.

·         Enhancing the training curriculum and developing new workshops that aligns with local employer demand.

·         Developing employment partners in the social service sector that provide internship opportunities, curriculum guidance, and job opportunities. 

·         Representing Project Renewal at job fairs, community events, or other public forums.

·         Meeting clients individually to ensure they successfully complete the program.

·         Conducting recruitment events and facilitating training workshops as needed.

Qualifications:

·         Bachelor's degree required.

·         Excellent presentation, writing, and organization skills are a must.

·         Proficiency in Microsoft Office is essential. Salesforce experience preferred.

·         Experience in workforce development programs is required.

·         Experience working with special populations including adults with histories of homelessness, substance use, criminal backgrounds, and/or serious mental illness.

·         Previous management experience is required.

·         Must be a strong team player.

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org

                                             EOE

Counselor, Next Step Internship Pogram

NEXT STEP COUNSELOR

(part-time temporary)

 

 

 

Project Renewal, Inc. – Next Step Employment Program

About Project Renewal, Inc. PRI’s mission is to empower homeless men and women with mental illness and/or addiction to move permanently from the streets or shelters to health, homes, and jobs. Our comprehensive and innovative approach combines healthcare, addiction and mental health treatment, employment services, and housing to help our clients rebuild their lives. The Next Step Employment Programs provides free employment and education services to veterans, ex-offenders, homeless/formerly homeless and low-income New Yorkers who may also suffer from substance abuse and/or mental illness.  Since 2000, Project Renewal has helped nearly 4,000 New Yorkers find and retain employment, achieve economic security, lead more fulfilling lives, and positively contribute to their communities.

 

Next Step Counselor-Next Step Counselors will serve as a “shepherd” to all incoming Next Step clients, guiding them from intake to training to job search and employment – with the goal of completing intakes with at least 2-4 new clients each week. On average, Next Step Counselors maintain an active caseload of up to 25 job-seeking or vocationally-trained clients.  Note: This is a temporary part-time position, up to 19 hours per week.

 

Reporting to the Assistant Director, the counselor’s duties include but are not limited to the following:

 

·         Meeting with clients individually to assess which Next Step programs are needed to reach his/her vocational, educational and employment goals.

·         Maintaining regular contact with each client and his/her referring agency to report on program participation and ensure that corrective steps are taken when a client appears to be non-compliant with the program.

·         Preparing clients for the world of work through individualized activities including resume and cover letter development, assistance with applications, and clothing referrals.

·         Sharing relevant information between Next Step Program staff via client file management and meetings to ensure that services are appropriately provided to clients.

·         Submitting reports to referral agency staff, when requested, to report on the client progress through Next Step.

·         Inputting relevant information to track client’s progress using an online database.

·         Occasional attendance at outreach events at locations throughout New York City.

·         Tutoring in computer and education classes, as time permits.

 

 

 

Qualifications:

·         Bachelor’s degree required.

·         At least 1 year of case management experience required.

·         Strong computer and communication skills are required.

·         Must be organized, detail oriented and a quick learner. 

·         Must also be able to work closely and effectively with other staff members and outside agencies.

·         The ability to engage, empathize and create/maintain positive relationships with appropriate professional boundaries with clients is also a must.

 

 

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

 

Custodian, Clinton Residence

Position Description

Title:                     Custodian

Program:             Clinton Residence, Transitional Supportive Housing Residence

 

Overall Responsibilities:

Under the direction of the Building Superintendent, the Custodian is responsible for assisting in the maintenance of the residential building. 

Program Description

Clinton Residence is a transitional treatment facility licensed and regulated by the NYS Office of Mental Health.  The facility provides transitional housing for 57 formerly homeless, single adults with chronic mental illness, some of whom are dually diagnosed with a substance abuse disorder.

Essential Duties and Responsibilities

The essential duties of the Custodian include, but are not limited to the following activities:

·         Reports to Building Superintendent for all assignments

·         Responsible for cleaning and disinfecting all commons areas and offices, including bathrooms, stairwells and hallways, to ensure that the building is kept clean

·         Assist in preparing apartments for new residents and with move in/ out process

·         Assist Building Super as directed in minor repairs and correcting potential safety hazards as needed

·         Empty trash and garbage containers and prepare refuse for pick-up

·         Keep building exterior in safe and presentable condition, including ice/ snow removal; sidewalk maintenance and central garden/ courtyard area

·         Under supervision of Building Super, develop building-wide knowledge of all mechanical system operation and maintenance

·         Assist in documentation of fire drills smoke detector/ CO2 detector maintenance

·         Performs other duties as assigned by the Program Director or Clinical Director

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. Job duties generally require While performing the duties of this position, the custodian is regularly required to perform physical tasks including mopping, sweeping, painting, minor building repairs and other duties as assigned.   The Custodian must stand for extended periods of time and regularly move supplies and materials, and must be able to lift items weighing up to forty (40) pounds.

Education Requirements

A High School diploma or GED is preferred.   

 

  Custodian Position Description Continued                                                                                                                                                                                                                                       

 

 

Experience Requirements                                                                                                                                                                                                                                                                            

One year of experience working in a residential program serving individuals with mental illness and chemical addictions preferred.

Preferred skills:

Teamwork:                         An ability to communicate, coordinate with other staff and provide reports of relevant incidents.

Interpersonal:                   An ability to interact well with all levels of staff, residents, and guests visiting the building.

Communication:              Good verbal and listening skills.

 

Schedule:                            Thursday-Monday, 7am-3pm                    

Salary:                                  $20,020 annually.            

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

 

 

 

 

 

 

 

Case Aide, Clinton Residence

Project Renewal
OMH Licensed Facilities- Clinton Residence
Title: Case Aide
Reports to: Program Director

Qualification: High School Diploma or GED required; experience working with mentally
ill adults preferred.

Shifts Available: Full time/Part time and Per Diem available:
                            Various shifts also includes overnight

Duties:
-57 bed mental health supportive housing facility in Hell’s Kitchen has immediate
openings for case aides for above mentioned shifts.
- Participates in socialization and recreational activities with the residents
- Conducts regular room inspections/provides ongoing assessment and feedback to
and about resident’s ADL skills
- Participates in weekly clinical team meetings; works with case managers to
support individual resident goals
- Responsible for front desk support including answering phones, monitoring and
securing entrance to the building.
- Provides escorts for clients, as needed, to medical, psychiatric and other
appointments.
- Responsible for orienting and assisting new residents including escorting to room
and providing linens, toiletries, etc.
- Conduct fire and safety preservation tests during admission process, and as
needed.
- Other duties as assigned.
Salary: $12.05 per hour, part-time and full-time includes benefits.


To apply: e-mail resume with cover letter indicating position and salary requirements to:
careers@projectrenewal.org EOE

Vocational Counselor, Next Step Ace Program

PROJECT RENEWAL
POSITION AVAILABLE


VOCATIONAL COUNSELOR, NEXT STEP ACE PROGRAM


Next Step ACE is an employment program for individuals with serious mental illness who seek
meaningful jobs in the competitive employment market. The ACE Vocational Counselor will
work one-on-one with clients to assess their capability and experience and to develop and
implement vocational plans that provide them with the tools they need to find and retain
employment. This will include preparing resumes, conducting mock job interviews, responding
to job leads, assisting clients applying to on-line positions and providing extensive retention
support. The Vocational Counselor will also assist with outreach and recruitment efforts to
help enroll new clients.


Reporting to the Assistant Director of Next Step ACE, duties include but are not limited to:
-Placing clients into jobs that result in achievement of job placement and retention
milestone goals for various contracts.
-Assessing client vocational skills and limitations.
- Developing highly customized employment plans for each client.
- Completing all client documentation, including weekly and monthly case notes that
record services provided and outstanding issues to be addressed.
- Entering client information and progress into various databases including Salesforce,
NYESS, NYC MedPortal, and others as required.
-Helping clients with full range of job preparation activities including preparing resumes,
drafting cover letters, applying for jobs online, and practicing effective interview skills.
- Advocating on a client’s behalf in all job related issues (post employment).
- Providing retention support including regular in-person or phone/email contact.
- Providing supplementary vocational counseling to clients when necessary.
- Scheduling and conducting outreach for client recruitment.


Qualifications:


- Master’s degree strongly preferred in mental health, vocational counseling, social work
or related field.
- Previous experience in vocational counseling and/or working with individuals with
serious mental illness or similar population is essential.
- Two years previous vocational experience required.
- Bilingual Spanish preferred.
- Computer proficiency is a must.


To apply: e-mail resume and cover letter indicating position and salary requirements to:
careers@projectrenewal.org

Certified Peer Specialist, Next Step ACE Program

PROJECT RENEWAL
POSITION AVAILABLE

CERTIFIED PEER SPECIALIST, ACE/NEXT STEP PROGRAM

Next Step ACE is an Assisted Competitive Employment program for individuals with serious mental illness who seek meaningful jobs in the competitive employment market. The Certified Peer Specialist will perform direct service work, as well as complete all necessary supporting documentation. The ACE program provides end-to-end employment-related services, including one-on-one vocational training, job placement, work-related retention/support and individual counseling. The ACE program will be expanding its service model this year to incorporate the vocational services and peer supports outlined under the new Home and Community Based Services (HCBS) designated by Medicaid Managed Care. The Certified Peer Specialist will play a key role in fulfilling the peer support HCBS components.

ACE is part of Project Renewal’s Next Step employment program, which includes job placement and training services, adult basic education, computer classes and job retention counseling. The ACE program, while operating independently from these services, is closely integrated with these programs. Reporting to the Coordinator of Next Step ACE, the Certified Peer Specialist duties include, but are not limited to:
- Meet with clients to provide support including assistance in addressing their barriers to
employment, possible effects of their disabilities on gaining and keeping employment,
previous on-the-job experiences including successes and difficulties, etc.
-Assist clients in preparing for job interviews including discussing forensic backgrounds,
gaps in employment, issues of disclosure etc.
-Provide job retention support to employed clients
-Participation in staff meetings and supervision with Coordinator.
- Complete all required client documentation and input client information into database.
- Provide HCBS peer support services such as Advocacy, Self-help Tools, Transitional & Crisis
support.
- Outreach to various agencies, hospitals, residences in the five boroughs to present
Next Step ACE services to staff and clients.


Qualifications


NYS Peer Academy Certification. High school diploma/equivalency. Bilingual Spanish
preferred. Previous experience in vocational counseling and/or working with individuals with
serious mental illness or other under served populations is required. Strong computer skills.
Knowledge of Windows 10 and Microsoft Office.


To apply: e-mail resume and cover letter indicating position and salary requirements to:
careers@projectrenewal.org EOE.

Placement Specialist, Next Step ACE Program

PROJECT RENEWAL
POSITION AVAILABLE


PLACEMENT SPECIALIST, NEXT STEP ACE PROGRAM

Next Step ACE is an employment program for individuals with serious mental illness who seek
meaningful jobs in competitive employment. The Placement Specialist is responsible for job
development and placement for all ACE clients, as well as meeting with clients to discuss their
vocational goals and job search activities. The Placement Specialist will also assist with outreach and recruitment efforts to help enroll new clients and maintain our census. The ACE program, with offices on Varick Street in Manhattan and one satellite office in the Bronx, provides end-to-end employment services, including one-on-one specialized vocational training, job placement, work-related retention/support, peer and individual counseling. Vocational training includes skills/capability assessment and training in cognitive skills, basic life skills, resume preparation, interview preparation, job readiness, benefits advisement, and money management. ACE is part of Project Renewal’s Next Step employment program, which includes job placement and training services, adult basic education, computer classes and job retention services. The ACE program, while operating independently from these services, is closely integrated with these programs.


The Placement Specialist duties include, but are not limited to:


-Placing clients into jobs that result in achieving the job placement & retention milestone goals
- Establishing a network of employers who will provide job opportunities for ACE clients
-Following up on job placements to monitor job retention & satisfaction of employers/clients
-Developing bank of job orders specifically aligned with the skills & interests of the ACE
caseload
- Meeting weekly with active clients to discuss job search activities, arrange & prepare for
interviews, practice interviewing skills, complete job applications, & discuss past interviews
-Conducting outreach & recruitment to facilitate enrollments in ACE program
- Maintaining timely & objective records in Salesforce & other databases as required by various
funding sources
- Meeting with clients individually to develop a customized job search plan
- Organizing on-site hiring events with employer network
-Representing the agency at community events such as open houses, job fairs, & other public
forums


Qualifications:


- Bachelor’s Degree required (Master’s preferred) in vocational counseling, mental health, social
work or related field.
- Previous experience in vocational counseling and/or working with individuals with serious
mental illness or similar population is essential.
- Computer proficiency is a must.


To apply: e-mail resume and cover letter indicating position and salary requirements to:
careers@projectrenewal.org EOE

Team Leader I, New Providence

Organization Description
Project Renewal is a non-profit organization with the mission of ending homelessness by
empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title: Team Leader I
Program: New Providence Women’s Shelter

Program Description
New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, an on-site medical and psychiatric clinic operates Monday through Friday, staffed by a nurse, primary care physician and two psychiatric nurse practitioners.

Overall Responsibilities
Under the general direction of the Clinical Director, with some latitude for independent action and decision making, the Team Leader will provide direct supervision to the Senior Case Manager and the Case Managers as well as managing a small caseload to provide assessment, counseling and referral services to the clients at the shelter; ensures that proper protocols are being followed and performs quality assurance activities regarding the delivery of services; performs related work.

Essential Duties and Responsibilities
The essential duties of the Team Leader include but are not limited to the following activities:
- Performs a thorough assessment of clients being referred to the shelter to determine their
appropriateness for our setting within a 24 hour time period, identify the full range of service
needs, and make the assignment to a case manager.
-Provide guidance and direct supervision to an assigned team of Case Managers to ensure
assessments, including psycho-social evaluations are being performed, Independent Living Plans are prepared and being followed, referrals to appropriate programs are made, and integration of services is occurring.
-Provide guidance and direction to Housing Specialist to ensure that HRA2010E packages are
being generated and being given to DHS as well as other housing providers.
-Assists in quality assurance activities to ensure service milestones/program performance goals are met.
- As part of the 6 month after care services, monitors status of clients placed in the community to ensure successful community integration. Facilitates the provision of any assistance needed to ensure that clients remain housed.
-Ensures that accurate and up to date clinical documents are being maintained and that required data is being inputted in a timely fashion into the CARES system by the Case Managers.
- Attends and participates in the weekly P4P Case Conference meetings on the status of each
client

-Performs other duties as assigned by the Shelter Director and Clinical Director.


Physical Activities
Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Team Leader must walk the floors of the facility, traveling up and down any of the two staircases. While the facility does have an elevator that travels to each of the (6) dorm floors of New Providence Women’s Shelter staff may be required to use either staircase to travel to the dorm floors Staircase A has 87 steps and Staircase B has 88 steps In addition, Team Leader I must be able to stand and bend in order to use client files, put them away and close them out. In the position you are also required to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems.


Education Requirements
Master’s Degree in Social Work preferred but not required

Experience Requirements
A minimum of four years of experience working with homeless Mentally Ill and Chemical Affected also known as (MICA) individuals or other special needs populations. The ideal candidate will have at least two years of supervisory experience.

Preferred skills:


Team Building: The ability to motivate all staff and to work collaboratively with staff from other
programs to provide the most beneficial services to the clients.


Communication: Excellent oral, writing and listening skills.


Organizational skills: An ability to work independently and to initiate actions to support the efforts of
the staff and the clients.


Interpersonal skills: An ability to relate with clients as well as all levels of staff.


Computer skills: Knowledge of case management software’s, as well as a proficiency in Microsoft Office Suite. Knowledge of case management software and proficiency in Microsoft Office Suite, especially e-mail, WORD and EXCEL.

To apply: e-mail resume with cover letter indicating position and salary requirements:
Careers@projectrenewal.org EOE
 

Residential Aide Supervisor, East Third Street

Position Description

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:  Residential Aide Supervisor

Program: East Third Street Men’s Shelter

Overall Responsibilities

Under the general direction of the Assistant Shelter Director, with some latitude for independent action, the Residential Aide Supervisor directs a staff of Residential Aides in providing direct assistance to the clients in adhering to the rules and regulations of the shelter; performs related work.

Program Description

East Third Street is an emergency men’s shelter which  helps 170 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Essential Duties and Responsibilities:

Depending upon the shift, the essential duties of the Residential Aide Supervisor include but are not limited to the following activities:

·  Provides guidance and direction to the Resident Aides ensuring adequate coverage for each shift; monitoring their performance and initiating administrative action as warranted.

·   Provides training of staff through on-site sessions as well as referrals to outside training sources.

·  Oversees the operation of the facility, including handling emergency and crisis situations during their tour of duty.

·  Provides orientation for new arrivals, informing them of shelter rules and regulations, giving them a tour of the facility, assigning a locker and a bed, and giving them their basic supplies, including sheets, towels and toiletries.   

·  Participates in daily meetings and shares any observations on the behavior of clients that might be useful to the Case Managers.

·   Oversees scheduled removal of linens by the Residential Aides, ensuring that proper protective protocols are followed and that the linens are properly bagged for pick up by the vendor contracted to launder them.

·    Assists in the cafeteria with meals being served to clients at breakfast, lunch and dinner.

·     Assist the weekend and evening clinical staff in getting clients access to their medications and responding to client issues.

 

 

 

Residential Aide Supervisor Position Description

Essential Duties and Responsibilities Continued.

· Ensures that any incident is recorded in the Log Book, but especially that priority incidents are called in to the Shelter Director and Assistant Shelter Director and that documentation is subsequently provided to supervisory staff in a timely manner.

·  Performs escort duties or ensures escorts are provided to clients as requested by the Case Managers.

 

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Residential Aide Supervisor must walk up and down ten steps in order to enter and exit the facility. In the event that elevator service is interrupted, the Residential Aide Supervisor may also have to walk between the nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, and may also be required to walk the exterior of the facility, in order to observe staff in the performance of their duties as well as observe client behavior. Furthermore, must stand to talk to clients or staff, sit for extended periods of time at the computer, and reach or squat to get records from the files.

Education Requirements

1. Associate Degree plus experience as outlined in item 1 below, or

2. High School Diploma or GED plus experience as outlined in item 2 below.  

Experience Requirements

1. Minimum of one (1) year of experience working with people diagnosed with mental illness or having addiction or substance abuse issues. 

2. Minimum of two (2) years of experience working with people diagnosed with mental illness or having addiction or substance abuse issues.  

Certificates and Credentials

Fire Guard certification F-02 or Fire Safety Coordinator F-80                                                                    

Preferred Skills

Team Building: Ability to foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.

Interpersonal: An ability to listen attentively to staff and clients and to constructively diffuse a tense of combative situation.

Communication: Excellent oral, writing, and listening skills.

Computer: Knowledge of Microsoft Office Suite.

Language: Bilingual or multilingual a plus.

 

 

 

 

Case Manager Jr., East Third Street Men's Shelter

Position Description

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title: Case Manager Jr.

Program: East Third Street Men’s Shelter

Overall Responsibilities

Under the general direction of the Director of Social Services the Senior Case Manager, the Case Manager Jr.  is responsible for providing the required assessment, case management, and counseling services to clients, enabling them to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or alternative housing in their communities; performs related work.

 Program Description

East Third Street is an emergency men’s shelter which  helps 170 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Essential Duties and Responsibilities:

The essential duties of the Case Manager Jr. include but are not limited to the following activities:

· Conducts intake and assessments, including psycho-social evaluations for a case load of up to 18 clients.. 

· Provides case management services and assists in the creation of and adherence to their Individual Living Plans, identifying short and long term objectives to be achieved.

.  Inputs all client information and updates into the CARES system.

·  Counsels clients through individualized and group sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities. 

·  Maintains liaison with representatives from community organizations and service and housing providers.

· Organizes and educates clients through group activities and other events.

· Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines.

· Provides escort to drive clients to meetings and appointments

·  Performs other duties as assigned by the Director of Social Services or the Senior Case Manager.

 

 

 

 

Case Manager, Jr. Position

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Case Manager Jr. must walk the ten steps to enter the facility.  In event that the elevator is out of service, the Case Manager, Jr. must also walk between the nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe staff and to see clients. Furthermore, the Case Manager Jr. must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. M\Finally, the case Manager Jr. must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.

Education Requirements

1.       Associate’s Degree;

2.       Or, High School/GED Diploma and experience as described in item 1 below.

Experience Requirements

1.       Two (2) years of experience working with homeless adults and/or substance abuse populations.

Preferred skills:

 

Teamwork: Ability to work cooperatively with peers and other staff in order to serve the needs of theclients as effectively as possible.

Organizational:  An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients. 

Interpersonal:   An ability to interface with clients as well as all levels of staff.

Communication:   Excellent oral, writing, and listening skills.

Computer:    Knowledge of case management software as well as Microsoft Office Suite.

Language:  Bilingual or multilingual a plus.

 

Please forward all resumes to: Careers@projectrenewal.org

 

 

Employment and Vocational Specialist, Next Step

Next Step, Project Renewal’s award-winning Job Placement program, places homeless, formerly homeless, and low-income individuals in competitive employment.  Next Step’s Employment & Vocational Specialists are a vital part of the dynamic team that provides job readiness and job placement services to our client base.

 

The Employment & Vocational Specialist works with clients to develop realistic, individualized job-search plans which accurately reflect the client’s professional skills and interests.  The Employment & Vocational Specialist identifies employment opportunities for clients.  He/she will spend a significant amount of time each week in the field visiting prospective employers and developing employer relationships. She/he will also research job search databases to identify interview opportunities for individual clients.  The Employment & Vocational Specialist will then work closely with clients to set up interviews and coach them through the job search process.

 

Specific duties include (but are not limited to):

  • Preparing clients for employment and placing them into jobs that meet program goals
  • Establishing a network of employers across various sectors who will provide job opportunities for clients
  • Managing a caseload of clients and meeting job placement goals
  • Developing employer partners specifically in the social service sector to support  training and placement initiatives in this field
  • Developing job orders specifically aligned with the skills and interests of clients
  • Meeting with clients individually to develop a customized job search plan
  • Assisting clients in developing their job readiness skills and preparing them for the workforce
  • Preparing clients for specific job interviews by means of activities such as mock interviews, and ensuring that clients have all necessary applications, resumes, documentation and job search paperwork
  • Maintaining timely and detailed case records for each client in the Salesforce database system, including documenting job search and follow-up activity
  • Representing Project Renewal at job fairs and other public forums
  • Coordinating recruitment and hiring events with employer network
  • Following up on job placements to monitor employer and client satisfaction

 

Qualifications

  • B.A. in human resources, social work, business or marketing preferred.  Other degrees will be considered.
  • Prior experience in sales, social work or human resources preferred.
  • Ability to effectively develop job orders for low-skilled job seekers required. 
  • Demonstrated excellent interpersonal skills, including the ability to professionally interact with a wide range of diverse individuals required.
  • Computer proficiency is a must.

 

All interested parties should send a resume and cover letter via email to careers@projectrenewal.org with Next Step Employment & Vocational Specialist in the subject line.

 

Counselor, Chemical Dependency Crisis Services

 

       PROJECT RENEWAL

          CHEMICAL DEPENDENCY CRISIS SERVICES (CDCS)

 

JOB DESCRIPTION: COUNSELOR

 

OVERVIEW:The Chemical Dependency Crisis Services (CDCS) of Project Renewal is a 30-bed unit that provides emergency care for the chemical abuser and also serves as an entry point to a continuum of care. It offers 24 hour nursing care, individual counseling, educational and motivational groups, as well as referral services.

 

REQUIREMENTS: Must have CASAC; CASAC-T certification accepted, but must be in the process of obtaining CASAC. Must have 3 years of abstinence from all substance if applicable; must be able to read and write legibly and complete required paperwork in a timely manner, as per OASAS requirements. Must be able to work as part of a multi-disciplinary team; computer literacy and knowledge of Microsoft Word and Excel required; Spanish speaking a plus.

 

RESPONSIBILITIES:

 · Carry a primary caseload of up to 10 clients

· Facilitate groups and conduct individual counseling sessions

·Complete progress notes, psychosocials, treatment plans, treatment plans reviews, as well as other pertinent documentation in a timely manner

·Conduct ongoing assessments by utilizing evidence-based modalities during treatment phase

·Attend daily case review meeting and report on caseload status to treatment team

·Conduct appropriate and timely discharge referrals and work closely with the medical staff

· Utilize strength perspective with caseload

·  Conduct self in a professional manner and serve as a guide, support, role model and informant to clients

To apply forward resume to: Careers@projectrenewal.org

 

 

 

 

Development Intern, Project Renewal

Development Intern, Project Renewal

Position Description

This internship is specifically designed for those with interest in development and event planning. Your role at Project Renewal will be to support the efforts of the Development Team and work closely with both the Special Events Manager and Development Coordinator. You will learn about multiple facets of non-profit fundraising, from events and major gifts to corporate, foundation, and government fundraising.

Primary responsibilities include but are not limited to:

·  Help the development team to cultivate, engage and retain new and existing donors

·  Build our social media presence by creating content and communicating with supporters

·   Assist Special Events Manager with coordination of multiple events on and off site

·  Research potential sponsors and vendors for events

·   Assist with the stewardship of current funders

·   Support the Development Team with other related administrative projects

 

Requirements

Must be proficient with Microsoft Word, Excel, Outlook
Must be available in office at least 2-3 days a week with ability to start the internship in January 2017.

Some experience with social media/video editing desired
 

Qualifications

College student or recent college graduate, with a major in communications, marketing, public relations, business or relevant field. The ideal candidate will be an enthusiastic, detail-oriented, reliable, and proactive team player with a demonstrated talent in creative thinking and leadership. Good computer skills a must. Interest in community services, homelessness strongly preferred.

Salary

This is a paid internship.  However, course credit may be available from your educational institution if desired instead.

 


Apply By Email: Careers@projectrenewal.org
 

 

Senior Residential Aide, East Third Street Men's Shelter

Position Description

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title: Senior Residential Aide

Program:East Third Street Men’s Shelter.

Overall Responsibilities

Under the general direction of the Residential Aide Supervisor, the Senior Residential Aide serves as the principal agent of the Residential Aide Supervisor in ensuring that clients perform their daily life skills activities, adhere to their program activities and objectives, and comply with shelter rules and regulations; performs related work.

 Program Description

East Third Street is an emergency men’s shelter which  helps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Essential Duties and Responsibilities:

Depending upon the shift, the essential duties of the Senior Residential Aide include but are not limited to the following activities:

·   Performs the duties of a Residential Aide.

·   Works cooperatively with program staff at all levels to ensure quality of service.

·   Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents.  

·  Assists in the planning and organization of recreational activities, events, and outings.   

·  Creates and produces monthly recreation calendars as well as flyers and posters publicizing events.

·   Coordinates with shift supervisors when staff escorts to events are needed.

·   Announces recreational events at weekly house meetings.

·    Acts on behalf of Residential Aides Supervisor in Residential Aide Supervisor’s absence.

·    Provides crisis intervention and shares accurate pertinent information with appropriate Case Manager and Senior staff.

·   Performs other duties as assigned by the Residential Aide Supervisor.

 

 

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. Whileperforming the duties of this position, Senior Residential Aides must walk the ten steps to enter the facility.  Senior Residential Aides must also walk between nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe staff and clients in the event the elevator is out of order.  Senior Residential Aides also walks the exterior of the facility to observe shelter residents while in the community.  Furthermore, Senior Residential Aides must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files and lift up to 30lbs to assist with client’s property pack-up and distribution.

Education Requirements

High School diploma or GED plus work experience as outlined below.

Experience Requirements

Minimum of (1) year of experience working in an emergency shelter.

Certificates and Credentials

Fire Guard certification F-02 or Fire Safety Coordinator F-80

Licenses:              Valid NY State Driver’s License with a clean driving record, a plus

Preferred skills:

Teamwork: Ability to work cooperatively with peers and other staff in order to serve the needs of the clients.

Interpersonal: Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance abuse issues. 

Communication: Excellent oral, writing, and listening skills.

Computer: Knowledge of Microsoft Office Suite.

Language:  Bilingual in Spanish a plus.

                                 

 Apply by email: Careers@projectrenewal.org

Program Director, Fletcher House

Qualifications: Master’s degree preferred; Bachelor’s degree with 2 years supervisory experience will be considered; ability to monitor staff completion of assessments, case notes, service plans, and psychosocial; experience working with individuals who are homeless and those affected by substance abuse or mental illness; strong time management and writing skills; ability to motivate and support clients and staff in a non-judgmental manner; bilingual in Spanish/English a plus.

Responsibilities:    

·  Ensure case management compliance with city regulations

· Complete intakes on new clients

· Supervise all clinical documentation; ensure timeliness and quality of required clinical documents; perform chart audits

· Develop and maintain a Policy and Procedure Manual that addresses the regulations of DOHMH

· Provide crisis intervention and address client non-compliance issues

· Provide on-call support to front desk staff during evening and weekend shifts

· Facilitate weekly team meetings, individual supervision, and front desk team meetings

· Facilitate client groups as needed

·  Attend trainings and meetings with funders as needed

Salary: Commensurate with experience; excellent benefits

Send resume to: careers@projectrenewal.org

 

 

 

 

 

Case Manager, Pathway Home

Project Renewal's Pathway Home, is a program that delivers time-limited services in the Bronx to adults with serious mental illness (SMI). Lack of support and poor transitions from the hospital to residence settings, are all contributing factors to avoidable hospital readmissions. This service enhances the system of care for those that are transitioning from institutional settings to a community setting; and facilitates a smooth transition with a focus on reducing and shortening readmissions. The program follows the evidence-based practice of Critical Time Intervention (CTI) model of care, which implements intensive client engagement during the first thirty days, and continuously for six to nine months after enrollment.

Pathway Home aims to ensure that clients maximize positive connections to community resources; and overcome barriers, to develop sustainable skills in medication management, wellness self-management, counselling and reduced reliance on emergency services.

Job Responsibilities:

This is a direct care position assigned to the Pathway Home transition team in the Bronx. Workers in this job category perform a wide variety of tasks related to the care, support, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorders, who are transitioning to various levels of independent housing settings. These tasks focus on supporting, instructing and assisting recipients of services to develop the skills needed to live, work, and socialize successfully in the community environments of their choice; and also in maintaining a safe living environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals. The role will also require on call coverage and a willingness to be flexible.

Engage in-patient clients at acute care hospitals, state psychiatric centers or state operated residences and participate in the coordination of their discharge. Provide intensive emotional and practical support to clients as they transition back into their communities and into a support housing living environment. Conduct home visits as assigned. Develop short term person centered treatment plans to assist client towards achieving their goals. Monitor and record client's progress with respect to treatment goals. Assist and instruct individuals in attending to personal hygiene, grooming, nutrition and daily living. Support clients in sustaining community tenure by ensuring strong linkage to community based treatment programs and resources. Accompany clients to appointments with community based treatment providers and other services as needed. Assist and supervise in meal preparation, laundry and light housekeeping tasks. Comply with all required in-service training and staff development. Provide support, as needed to the peers on the team. Perform other related duties as assigned.

Essential Knowledge, Skills and Abilities:

Knowledge of mental illness and serious emotional disturbances and substance abuse disorders. Knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff. Knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques. Ability to develop, evaluate, implement and modify a clinical treatment intervention to meet the needs of individual clients. Ability to prepare accurate and timely reports. Excellent interpersonal skills. Excellent time management and organizational skills. Excellent oral and written communications skills

Minimum Education and Experience Requirements:

Licensed master's degree, preferable in psychology, social work, or mental health counseling. Case management work experience in a social service agency, preferably serving a mental health population is preferred. Knowledge of mental illness and the needs of individual living with severe and persistent mental illness. One year of direct work with the target population.

To apply: e-mail resume and cover letter, indicating position and salary requirement to: careers@projectrenewal.org EOE

Program Assistant, Culinary ArtsTraining Program, City Beet Kitchens and Food Services

Responsibilities:

To support the Director of Food Services in the daily operations of the Culinary Arts Training Program, City Beet Kitchens, and Project Renewal's internal Food Services Program.

Culinary Arts Training Program

Liaise between the New York State Office of ACCES (formerly VESID) and program participants.

Ensure compliance with NYSED Bureau of Proprietary School Supervision

Data entry and database administration

City Beet Kitchens

Prepare menus and arrange holiday events for contract catering customers

Write contracts for new customers

Provide Customer Service and monthly invoices for customers

Food Services / Other

Coordinate staff timesheet submission and monitor ADP time system

Organize food vendor invoices for payment processing

Order food and supplies for programs

Renew kitchen health permits

Organize and maintain all office systems

Compile and organize program data for reports

Other duties, as assigned by the Director of Food Services

Qualifications:

BA/BS degree or equivalent experience

Strong organizational and administrative skills

Strong computer skills with special knowledge of Word, Excel, and Quickbooks

Solid communication and math skills

Knowledge of food services a plus

Knowledge of ADP Enterprise a plus

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE