Case Manager, Pathway Home

Project Renewal's Pathway Home, is a program that delivers time-limited services in the Bronx to adults with serious mental illness (SMI). Lack of support and poor transitions from the hospital to residence settings, are all contributing factors to avoidable hospital readmissions. This service enhances the system of care for those that are transitioning from institutional settings to a community setting; and facilitates a smooth transition with a focus on reducing and shortening readmissions. The program follows the evidence-based practice of Critical Time Intervention (CTI) model of care, which implements intensive client engagement during the first thirty days, and continuously for six to nine months after enrollment.

Pathway Home aims to ensure that clients maximize positive connections to community resources; and overcome barriers, to develop sustainable skills in medication management, wellness self-management, counselling and reduced reliance on emergency services.

Job Responsibilities:

This is a direct care position assigned to the Pathway Home transition team in the Bronx. Workers in this job category perform a wide variety of tasks related to the care, support, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorders, who are transitioning to various levels of independent housing settings. These tasks focus on supporting, instructing and assisting recipients of services to develop the skills needed to live, work, and socialize successfully in the community environments of their choice; and also in maintaining a safe living environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals. The role will also require on call coverage and a willingness to be flexible.

Engage in-patient clients at acute care hospitals, state psychiatric centers or state operated residences and participate in the coordination of their discharge. Provide intensive emotional and practical support to clients as they transition back into their communities and into a support housing living environment. Conduct home visits as assigned. Develop short term person centered treatment plans to assist client towards achieving their goals. Monitor and record client's progress with respect to treatment goals. Assist and instruct individuals in attending to personal hygiene, grooming, nutrition and daily living. Support clients in sustaining community tenure by ensuring strong linkage to community based treatment programs and resources. Accompany clients to appointments with community based treatment providers and other services as needed. Assist and supervise in meal preparation, laundry and light housekeeping tasks. Comply with all required in-service training and staff development. Provide support, as needed to the peers on the team. Perform other related duties as assigned.

Essential Knowledge, Skills and Abilities:

Knowledge of mental illness and serious emotional disturbances and substance abuse disorders. Knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff. Knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques. Ability to develop, evaluate, implement and modify a clinical treatment intervention to meet the needs of individual clients. Ability to prepare accurate and timely reports. Excellent interpersonal skills. Excellent time management and organizational skills. Excellent oral and written communications skills

Minimum Education and Experience Requirements:

Licensed master's degree, preferable in psychology, social work, or mental health counseling. Case management work experience in a social service agency, preferably serving a mental health population is preferred. Knowledge of mental illness and the needs of individual living with severe and persistent mental illness. One year of direct work with the target population.

To apply: e-mail resume and cover letter, indicating position and salary requirement to: careers@projectrenewal.org EOE

Program Assistant, Culinary ArtsTraining Program, City Beet Kitchens and Food Services

Responsibilities:

To support the Director of Food Services in the daily operations of the Culinary Arts Training Program, City Beet Kitchens, and Project Renewal's internal Food Services Program.

Culinary Arts Training Program

Liaise between the New York State Office of ACCES (formerly VESID) and program participants.

Ensure compliance with NYSED Bureau of Proprietary School Supervision

Data entry and database administration

City Beet Kitchens

Prepare menus and arrange holiday events for contract catering customers

Write contracts for new customers

Provide Customer Service and monthly invoices for customers

Food Services / Other

Coordinate staff timesheet submission and monitor ADP time system

Organize food vendor invoices for payment processing

Order food and supplies for programs

Renew kitchen health permits

Organize and maintain all office systems

Compile and organize program data for reports

Other duties, as assigned by the Director of Food Services

Qualifications:

BA/BS degree or equivalent experience

Strong organizational and administrative skills

Strong computer skills with special knowledge of Word, Excel, and Quickbooks

Solid communication and math skills

Knowledge of food services a plus

Knowledge of ADP Enterprise a plus

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Case Manager, Fort Washington (On-Site Rehab)

The Fort Washington Men's Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse.

The Program Director is specifically responsible for the On Site Rehabilitation Services consisting of two approaches-Team PRIDE and Team STEPS. These programs provide assessment and case management services targeted to reduce the length of stay in the shelter and facilitate the transition to community based housing. With a focus on housing placement, individual and group counseling is used to assist clients in enhancing their adult living skills, and connecting to community based healthcare, mental health and substance abuse services. Overall Responsibilities

Overall Responsibilities

Under the general direction of the Program Director, the Case Manager is responsible for providing the required assessment, case management, and counseling services to the selected clients to make them able to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or other alternative housing in their communities.

Essential Duties and Responsibilities

The essential duties of the Case Manager include but are not limited to the following activities:

Provides case management for a caseload of approximately 25 men.

Conducts intake and psychosocial and substance abuse assessments of clients.

In collaboration with the client, prepares and monitors the Individual Case Management Plan for each client; identifying short and short-term objectives to be achieved.

Inputs client information and updates into the CARES system.

Counsels clients through individualized and group sessions on issues such achieving personal goals, finding permanent or alternative housing, maintaining sobriety, medication compliance and employment opportunities.

Identifies services and makes referrals of clients for medical care, substance abuse services, and employment services.

Maintains liaison with representatives from community organizations and service providers.

Organize and educate clients through group activities and other events.

Maintains accurate and up to date written client documentation as required and in accord with city and state guidelines.

Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends.

Performs other duties as assigned by the Director.

Education Requirements

All candidates must have at least a Bachelor's degree from an accredited college or university. A Master's degree in Social Work or other human services field is strongly preferred.

Experience Requirements

A minimum of three (3) responsible years of experience working with mentally ill individuals or homeless individuals with either a diagnosis of mental illness or a substance addiction.

Preferred skills:

Communication: Excellent oral, writing and listening skills.

Organizational skills: An ability to work independently and to adjust one's schedules to accommodate the needs of the clients.

Interpersonal skills: An ability to interface with clients as well as all levels of staff.

Computer skills: Knowledge of case management software, as well as a proficiency in Microsoft Office Suite.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Residential AIde Supervisor, Fort Washington

The Fort Washington Men's Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse.

Overall Responsibilities

Under the direction of the Assistant Shelter Director, the Residential Aide Supervisor directs a staff of Residential Aides in providing direct assistance to the clients in learning and performing their daily life skills activities and adhering to their program activities and objectives; performs related work.

Essential Duties and Responsibilities

The essential duties of the Residential Aide Supervisor include but are not limited to the following activities depending on the on the particular tour of duty:

Provides orientation for new arrivals, informing them of shelter rules and regulations, giving them a tour of the shelter, assigning a locker and a bed, and giving them their basic supplies, including sheets, towels and toiletries.

On Tuesdays, oversees the removal of linens by the Residential Aides, ensuring that proper protective protocols are followed and that the linens are properly bagged for pick up by the vendor contracted to wash them.

Participates in daily meetings with the Case Manager staff regarding any shift issues affecting the clients, and shares any observations on the behavior of the clients that might be useful to the Case Managers.

Performs escorts duties or insures that escorts are provided to clients as requested by the Case Managers.

Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner.

On the weekends, assist the clinical staff in dispensing medications and responding to issues of the clients.

Assists in the nightly 10 o'clock curfew activities including headcounts, reviewing late passes, and signing off on the bed roster.

Ensures that any incident is recorded in the Log Book, but especially that priority incidents are recorded as well as the information is entered into the CARES system and appropriate documentation is provided to supervisory staff in a timely fashion.

For each shift, ensures that assigned staffs have current certificates for First Aid, CPR, and Fire Safety.

Participates in some of the recreational activities offered to the clients, encouraging them to actively participate in order to gain the benefits of the activities.

Distributes to the clients any Metro cards received from the Social Services staff.

Performs other duties as assigned by the Assistant Shelter Director or other supervisory staff.

Education Requirements

A High School Diploma or GED preferred; or experience requirements as indicated below.

Experience Requirements

A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction. One year of the required experience must have been in a supervisory capacity.

Preferred Skills

Team Building: An ability to work with entry level staff to enhance their skills to work cooperatively with their peers and other staff in order to serve the needs of the clients.

Communication: An ability to communicate effectively both orally and in writing.

Interpersonal skills: An ability to listen attentively to staff and clients and to constructively diffuse a tense or combative situation.

Computer: Knowledge of Microsoft Office Suite.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Care Coordination Supervisor

Project Renewal's Health Homes Care Coordination program, works in partnership with medical and behavioral health providers to align services that promote access to care and enhanced health outcomes for Medicaid recipients with a history or risk of over-utilizing medical and behavioral health services. Using an integrated medical-behavioral health approach, our team conducts face to face and telephonic outreach, provides assessment, intervention, referral, linkage, monitoring and service planning for individuals with complex medical conditions, severe mental illness, substance abuse and long-term care needs. Care Coordinators work closely with networks of clinical service providers to manage identified needs, stabilize participants and reduce health care costs.

The Care Coordination Supervisor provides clinical and administrative supervision for a team delivering care based on an integrated medical and behavioral health service delivery model. Services are provided to Medicaid recipients living with complex medical conditions, severe mental illness, substance abuse and long-term care needs and a history or risk of over-utilizing medical and behavioral health services. The Care Coordination Supervisor works closely with his/her team to ensure consistent provision of high quality face to face and telephonic outreach, assessment, intervention, referral, linkage, monitoring and service planning for all persons served. The Care Coordination Supervisor compiles and maintains programmatic data reports and builds relationships with Health Home network medical and behavioral health providers to align services that promote access to care and enhanced health outcomes for all clients.

Key Responsibilities:

Provides clinical and administrative supervision to care coordinators to monitor performance, provides training to teach new skills and coaches to improve performance Utilizes management tools and database to track staff work activities including outreach, intake, assessment, service planning and delivery, referrals and linkages to community-based organizations, follow-up, collaboration with collateral contacts, documentation, confidentiality and contact standards Develops and implements performance improvement plans and manages progressive disciplinary process as needed Writes and delivers performance appraisals Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations Serves as point of contact for crisis intervention services Maintains clinical documentation and records that uphold all HIPAA regulations Collaborates with referral sources including clinical care providers and legal entities Reviews and addresses treatment/medication adherence issues as needed Utilizes multiple Electronic Health Record systems Develops, delivers and participates in ongoing professional trainings

Requirements:

Three (3) years of job-related experience supervising staff who deliver medical, mental health, Health Homes or substance abuse-focused services to individuals living with chronic medical and/or severe and persistent behavioral health needs Excellent interpersonal, organizational, writing and computer skills Working knowledge of medical and/or behavioral health care environments including diagnoses/assessment, clinical terminology, documentation standards and health information systems strongly preferred Fluent in Spanish, Russian or Chinese speaking a plus

Qualifications:

BA/BS/BSW, LMSW, MSW, Counseling, Human Services or related field OR five years related experience in social service field, including supervisory experience. The incumbent must possess good communication and oral presentation skills with knowledge of the functions and resources of public social welfare agencies. Must be computer literate, and have experience in working with immigrant populations and/or persons living with HIV/AIDS.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Quality Assurance Specialist, Health Homes

Project Renewal's Health Homes Program is seeking a full time experienced Quality Assurance Specialist to join a small data/quality assurance unit within the Health Homes Department. The Quality Assurance Specialist monitors the services delivered by the Care Coordination program. We are looking for an organized, detailed, and assertive individual. The ideal candidate should have extensive knowledge of NYS Office of Mental Health regulations, NYS Department of Health regulations, Medicaid and Medicare, and Managed Care Organizations. Previous experience with the NYS Health Homes program is a plus. This position requires expertise in standards of care related to assessment, treatment planning, risk assessment and risk management, incident reporting, information sharing and confidentiality, utilization review, continuous quality improvement, consumer rights and consumer satisfaction.

Responsibilities:

Quality assurance activities for the care coordination program Conduct regular and systematic review of the initial assessments, psychiatric evaluations, progress notes, treatment plans and treatment plan reviews, care coordination services, and primary care integration services to ensure documentation is timely and has expected quality Conduct utilization review Assess discharge procedures and discharge documentation Monitor services delivered to high risk participants and individuals identified for the primary care integration registry Develop reports of findings and recommendations and communicate to supervisory staff Track, monitor, and measure the annual quality performance of the program and develop recommendations based on annual changes Identify staff training needs through auditing activities Monitor and track the implementation of corrective action plans Collect incident reports, conduct trending analysis and support operations of Incident Review Committee Conduct review of records for 'high risk' consumers to ensure risk assessment and risk management protocols adhere to policies Support the Care Coordination directors and supervisors through data tracking to support continuous quality assurance initiatives and projects Analyze program data and maintain data related to implementation of evidence-based practices and clinical outcomes Support clinical directors and supervisors to create systems and processes that facilitate achievement of quality assurance goals and continuous quality improvement Adhere to cultural competency and anti-discriminatory practice and other duties as required by the Director and Associate Director of Health Homes

Qualifications:

At least one year of quality assurance experience preferred; Effective interpersonal skills and ability to successfully use authority to work with staff throughout the agency; Experience with electronic health records (EHR); Bilingual in Spanish preferred.

Education:

Bachelors in Healthcare Administration, Public Health, Business or other related healthcare field or the equivalent work experience required.

Experience:

Minimum of one year quality improvement experience in a health plan or health care setting required. Demonstrated leadership experience preferred. Excellent oral, written and interpersonal communication skills, including group facilitation skills required. Knowledge of basic performance improvement tools and methodologies preferred.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Entitlements Specialist/ Public Benefits Advocate, The Villa

The Villa: Job Posting Entitlements Specialist/Public Benefits Advocate

Villa Avenue will provide housing to 56 formerly homeless men in a congregate setting. 47 units will be dedicated to housing active substance abusers and 9 units will be dedicated to housing individuals with mental illness. The public benefits advocate will be part of a multi-disciplinary team that works collaboratively with clients to overcome barriers to recovery and independence. As part of this effort, the advocate works with participants to access benefits that include public assistance, food stamps, public health insurance, and disability benefits.

This role requires:

  • Extensive research and the ability to synthesize large bodies of information. Successful applicants will demonstrate the ability to independently seek out, understand, and apply complex information, including laws and policy documents;
  • The ability to communicate clearly and effectively verbally and in writing with diverse audiences;
  • Excellent time management skills, accountability to deadlines, and the ability to see both short and long term projects through to completion;
  • Genuine interest in working with formerly homeless individuals and/or individuals who have experienced addiction, trauma, and physical or mental illness;
  • The ability to engage others with warmth, respect, and lack of assumption or judgment;
  • Maturity, sound judgment, and the ability to seek and accept supervision
  • Participation in weekly team meetings

All applicants must have a BA/BS; Spanish fluency is preferred.

Please email resume to Katie Bower, Director of Substance Abuse Housing: katie.bower@projectrenewal.org

Clinical Coordinator, In Homes Now

Project Renewal: In Homes Now

JOB POSTING In Homes Now provides housing to 200 men and women and 32 families in a scatter-site housing in The Bronx, Brooklyn, Manhattan, and Queens. IHN utilizes both a Harm Reduction Approach and Abstinence based model. The multi-disciplinary team works together to ensure that clients remain successfully housed. The team consists of 13 case managers, 2 peer counselors, 1 benefit advocate and Medical and Mental Health Staff.

Title: Clinical Coordinator

Qualifications: Master's degree preferred; Bachelor's degree with 2 years supervisory experience will be considered; ability to monitor staff completion of assessments, case notes, service plans, and psychosocial; experience working with individuals who are homeless and those affected by substance abuse or mental illness; strong time management and writing skills; ability to motivate and support clients and staff in a non-judgmental manner; bilingual in Spanish/English a plus.

Responsibilities:

  • Ensure case management compliance with city regulations and conduct quarterly chart audits on 115 charts

  • Complete intakes on new clients

  • Develop and maintain a Policy and Procedure Manual that addresses the regulations of DOHMH

  • Provide crisis intervention and address client non-compliance issues

  • Provide on-call support to clients on evenings and weekends

  • Facilitate weekly team meetings

  • Conduct bi-weekly supervision for 7 case managers and 2 peer counselors

  • Facilitate client groups as needed

  • Carry a small caseload of clients as needed

  • Attend trainings and meetings with funders as needed

Salary: Commensurate with experience; excellent benefits

Send resume to: Katie Bower, Director of Substance Abuse Housing Katie.bower@projectrenewal.org

Program Director, Villa Avenue

Project Renewal: Villa Avenue

JOB POSTING Villa Avenue will provide housing to 56 formerly homeless men in a congregate setting. 47 units will be dedicated to housing active substance abusers and 9 units will be dedicated to housing individuals with mental illness.

Title: Program Director

Qualifications: Master's degree preferred; Bachelor's degree with 2 years supervisory experience will be considered; ability to monitor staff completion of assessments, case notes, service plans, and psychosocial; experience working with individuals who are homeless and those affected by substance abuse or mental illness; strong time management and writing skills; ability to motivate and support clients and staff in a non-judgmental manner; bilingual in Spanish/English a plus.

Responsibilities:

  • Ensure case management compliance with city regulations

  • Complete intakes on new clients

  • Supervise all clinical documentation; ensure timeliness and quality of required clinical documents; perform chart audits

  • Develop and maintain a Policy and Procedure Manual that addresses the regulations of DOHMH

  • Provide crisis intervention and address client non-compliance issues

  • Provide on-call support to front desk staff during evening and weekend shifts

  • Facilitate weekly team meetings, individual supervision, and front desk team meetings

  • Facilitate client groups as needed

  • Attend trainings and meetings with funders as needed

Salary: Commensurate with experience; excellent benefits

Send resume to: Katie Bower, Director of Substance Abuse Housing Katie.bower@projectrenewal.org

Front Desk Attendant, Renewal House

Renewal House

Job Description

Front Desk Attendant

Renewal House is a 50 unit, 1 year, transitional living program for people who have completed a substance abuse treatment program and are seeking employment. All participants must be approved by HRA for Category F Housing. Renewal House is located at 491 Fletcher Place in the Bronx.

Required Credentials

  • High School Diploma/GED and experience working with homeless and substance abuse population. Bi-lingual preferred.

Responsibilities

The responsibilities include, but are not limited to the following:

  • Maintain log book at the front desk

  • Ensure clients sign in and out when entering and leaving the building

  • Monitor that clients comply with curfew and program rules

  • Complete paperwork in a timely manner

  • Escort clients to appointments or recreational outings

  • Communicate effectively with staff and participate in team meetings

  • Ability to work nights, weekends, and holidays

To apply: E-mail resume and cover letter indicating position and salary requirements to careers@projectrenewal.org EOE.

Supervisor of Outreach and Engagement, Health Homes

The Health Homes Department builds upon Project Renewal's extensive experience helping families manage medical and behavioral healthcare and support services. The department provides care coordination for Medicaid eligible individuals who struggle with chronic health conditions.

This position reports to: Director of Care Coordination

Main function: The Outreach & Engagement Supervisor is responsible for internal and external outreach, engagement and intake activities within the Health Homes Program. He/she directs intake and outreach activities to allow for streamlined enrollment into the program. He/she collaborates with partner Health Homes and all Project Renewal departments to identify and enroll appropriate participants into Health Homes. The Outreach & Engagement Supervisor directly supervises Outreach Specialists.

Responsibilities:

  • Supervises, develops, and evaluates outreach & engagement staff
  • Follows up on internal and external referrals to ensure appropriate level of outreach and engagement is provided
  • Determines and documents program eligibility for all new referrals and intakes
  • Completes and reviews intakes for all new clients into the program in collaboration with the outreach team
  • Facilitates weekly Intake Assignment meetings and ensures all intake documentation is completed according to Health Homes guidelines
  • Monitors outreach teams maintenance of internal and external electronic systems
  • Maintains relationship with existing external partners and identifies new business development linkages in collaboration with the Manager of Outreach and Engagement
  • Reviews all outreach documentation for compliance and quality assurance: assessments and progress notes
  • Addresses client complaints and grievances related to outreach department
  • Completes weekly report for Director of Care Coordination
  • Participates in intra-and inter-agency community meetings and committees, as assigned
  • Responsible for program census maintenance
  • Assures compliance with all policies, regulations and laws governing clients' rights and confidentiality of information

Minimum Qualifications: LCSW, LMSW, MSW, Counseling, Human Services or related field OR five years related experience in social service field, including supervisory experience. He/she must possess good communication and oral presentation skills with knowledge of the functions and resources of public social welfare agencies. Must be computer literate, and have experience working with immigrant populations and/or persons living with HIV/AIDS. Bi-lingual in Spanish required.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Program Coordinator, Transitions

Project Renewal Transitions provides supportive housing to 20 chronically street homeless men and women with serious and persistent mental illness/dual diagnoses. The program directly delivers and/or facilitates access to a broad range of services geared towards clients' stabilization and community integration.

Overall Responsibilities:

The Program Coordinator is responsible for administrative oversight of the program, as well as, supervising the direct service staff in the delivery of client services.

Specific Duties and Responsibilities:

Responsible for all admission and discharge decisions.

Primary liaison with landlords regarding client related issues.

Provides guidance/direction to program staff in engaging and assessing clients and creating individual housing support plans.

Provides individual clinical supervision to the Case Manager and Independent Living Specialist(s) - and facilitates regularly scheduled case conferences.

Participates in monthly face to face check-in visits with all clients.

Identifies needs and coordinates ongoing training for staff.

Builds and maintains strong connections with both local and state service providers.

Ensures timely completion of statistical and reporting requirements.

Monitors program spending within HUD guidelines.

Regularly monitors staff activity in our electronic data systems.

Collaborates with the Director of Mental Health Housing to implement and enforce policies/procedures that adhere to PRI internal standards and monitoring agency requirements.

24-hour on call coverage for client related emergencies.

Physical activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Program Coordinator must be able to use the New York City transportation system to make client visits in the field - and must be able to climb up to 6 flights of stairs. While in the office, the Program Coordinator must sit for extended periods of time to use the computer and must stand, reach and bend in using the office filing system.

Qualifications:

Candidates must have a Master's degree in Social Work or other Human Services related field with significant experience working with chronically homeless adults who are street homeless and coping with serious mental illness or co-occurring mental health and substance use disorders. A minimum of two years' experience in a supervisory role is required.

Preferred skills:

Organizational skills: An ability to work under pressure and effectively manage internal/external administrative and reporting requirements.

Communication: An ability to communicate effectively both orally and in writing and to listen constructively to staff and clients.

Computer: Proficiency in Microsoft Office, especially Word and Excel and familiarity with case management software.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Maintenance Assistant, Parole Support and Treatment Program (PSTP)

OVERALL RESPONSIBILITIES:

Under the direction of the Housing Coordinator, the Housing Maintenance Assistant is responsible for performing a myriad of minor tasks to provide a safe and clean environment for the tenants living in the apartments in the program; performs related duties as assigned by the Housing Coordinator.

SPECIFIC DUTIES AND RESPONSIBILITIES:

The duties and responsibilities of the Housing Maintenance Assistant include but are not limited to the following:

Assists in getting apartments ready for move in and could involve cleaning and painting of rooms; assists in moving clients' furniture and belongings in and out of apartments; gets keys and other items needed by client; performs work requests for minor repairs in clients' apartments.

REQUIREMENTS:

High School Diploma or equivalent; Valid New York State Driver's License preferred.

Must know how to change a door lock cylinder.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Supportive Case Manager, Parole Support and Treatment Program (PSTP)

Overall Responsibilities:

Under the general direction of the Senior Case Manager, the Supportive Case Manager is responsible for assessing clients, to determine what is needed to stabilize them, and working with them to create an Individual Case Management Plan to address these needs, so that they can learn to live independently, acquire appropriate housing - and enable them to return to the community; performs related work.

Specific Duties and Responsibilities:

Conducts assessments of clients entering the program, assists them in getting entitlements and benefits, and in collaboration with the clients, develop their Independent Service Plans.

Reviews the progress with the Independent Service Plans every 3 months, and after 6 months works on the housing plan.

Visits each client at least two (2) times each month to see if he/she is adhering to the goals in the Individual Case Management Plan, as well as adjusting to their living arrangements.

Inputs contact information regarding each client into the CARES and IMA systems, making sure that all notes are done by the end of the month.

Monitors clients to ensure that they are doing well in managing their affairs such as attending programs, staying on their medication plan, managing their budgets, keeping scheduled appointments, not showing any signs of relapsing, and taking action to move to the next level of the Service Plan.

As appropriate, identifies issues and liaisons with the Housing Counselors to resolve them.

Participates in weekly meetings with the entire staff of PSTP to discuss the status of each client in the program.

Attends weekly and monthly meetings scheduled with the clients.

Requirements:

Bachelor's degree and two years' experience working with mentally ill and/or forensic consumers; valid New York State Driver's License; Spanish speaking preferred.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Housing Counselor, Parole Support and Treatment Program

REQUIREMENTS:

High School Diploma or equivalent

Valid New York State Driver's License preferred

Prior experience working with forensic, mental health, substance abusing population preferred

Spanish speaking preferred

DUTIES:

Visit clients in scatter-site apartments, assisting them with development of daily living skills.

Escort and advocate for clients with other service providers to ensure that they have entitlements, medical care and other services.

Other duties may be assigned, as needed.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Kitchen Assistant, 185th Street Shelter

Required Experience:

Full cooking and food preparation experience required. Cooking experience in a shelter or residential setting preferred.

Responsibilities:

Assist in the preparation of 2 meals per day, which consists of a continental breakfast and one hot meal.

Cleaning the kitchen area, equipment and all food storage space.

Maintaining the kitchen inventory.

Perform other duties as assigned, by the kitchen staff.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Cook, 185th Street Shelter

Required Experience:

Formal culinary arts training and institutional cooking experience preferred. At least two years' experience working in a large kitchen.

Responsibilities:

Oversee and help prepare and serve three meals daily for residents, as well as snacks, with particular attention to the needs of residents with dietary restrictions.

Responsible for receiving supplies.

Responsible for the daily maintenance of the kitchen.

Must be a team player and be available to work any shift.

The Cook reports to the Head/Training Cook.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Head/Training Cook, 185th Street Shelter

Required Experience:

Minimum of 2 years' experience as a head cook in a food service position, preferably in a shelter or residence. Experience in a training program a plus.

Responsibilities:

The Head/Training Cook will report to the Executive Chef. Responsibilities include:

Providing 3 meals a day to residents of the shelter.

Supervising the Cook and Kitchen Assistant.

Ensuring that all kitchen equipment is maintained and repaired, when necessary.

Providing training in entry level kitchen skills to shelter residents and other young adults interested in obtaining a Food Handler's Certificate.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Per-Diem Licensed Practical Nurse, 185th Street Shelter

Required Credentials:

New York State medical license and registration

Required Experience:

Experience working with young adults who identify as LGBTQ

Responsibilities:

Provide ongoing medical care, safe sex and HIV education, medication monitoring

Provide consultation, crisis assessment and intervention for any shelter client, when necessary

Provide liaison to community based medical providers, when appropriate

Participate in weekly clinical team meetings

Complete documentation in compliance with agency policies and procedures

Participate in agency quality assurance process, as requested by the medical administrator

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Case Manager, New Providence - TLC

Overall Responsibilities:

Under the general direction of the Clinical Director and the Team Leader, the Case Manager is responsible for providing required assessments, case management, counseling services through individualized sessions, and providing delivery of service to the client; these responsibilities will ultimately assist the client in addressing their dependencies and assume control of their lives to eventually live independently and return to permanent or other alternative housing in their communities. The Case Manager is also responsible for providing referral services to the clients on their caseload and assisting with other cases, as needed. The case manager will ensure that proper protocols are being followed and he/she will ensure that their chart(s) remain audit ready at all time; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Case Manager for Transitional Living Community TLC include but are not limited to the following activities:

Conducts intake and assessments, including psycho-social evaluations of clients to determine the appropriate treatment plan for their participation, and to help them develop their living skills appropriate for their disability.

Provides case management and counseling services and assists clients in the creation and adherence to their Individual Living Plans, identifying short and long-term objectives to be achieved.

Inputs all client information and updates in a timely fashion into the CARES system.

Works collaboratively with the clients and other staffs to identify and obtain financial entitlements, housing and other concrete services.

Counsel's clients through individualized sessions on issues such as achieving housing goals, finding permanent or alternative housing, maintaining sobriety, medication compliance and employment opportunities.

Organize and educate clients through Case Management sessions.

Maintains accurate and up to date written client documentation as required and in accord with city and state oversight agency guidelines.

Provides escort services to clients as needed.

Performs other duties as assigned by the Clinical Director or Team Leader.

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Case Manager must walk the floors of the facility, traveling up and down any of the two staircases. While the facility does have an elevator that travels to each of the (6) dorm floors of New Providence Women's Shelter staff may be required to use either staircase to travel to the dorm floors staircase A has 87 steps and Staircase B has 88 steps.

In addition, the Case Manager must be able to stand and bend in order to use client files, put them away and close them out. In the position you are also required to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems.

Education Requirements:

All candidates must have a Bachelor's degree from an accredited college or university. A Master's degree in Social Work or other human services field is strongly preferred.

Experience Requirements:

A minimum of three years of experience working with homeless Mentally Ill and Chemically Affected also known as (MICA) individuals or other special needs populations.

Preferred skills:

Team Building: The ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.

Communication: Excellent oral, writing and listening skills.

Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients.

Interpersonal skills: An ability to relate with clients as well as all levels of staff.

Computer skills: Knowledge of case management software's, as well as a proficiency in Microsoft Office Suite, especially e-mail, WORD and EXCEL.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.