Case Manager, East Third Street

Organization Description:

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

                                                                                               

Title:                Case Manager

Program:        East Third Street Men’s Shelter

 

Program Description:

East Third Street is an emergency men’s shelter whichhelps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

 

Overall Responsibilities:

Under the general direction of the Director of Social Services and the Senior Case Manager, the Case Manager is responsible for providing the required assessment, case management, and counseling services to clients, enabling them to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or alternative housing in their communities; performs related work.

 

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:

·         Conducts intake and assessments, including psycho-social evaluations for assigned case load. 

·         Provides case management services and assists in the creation of and adherence to their Individual Living Plans, identifying short and long term objectives to be achieved.

·         Inputs all client information and updates into the CARES system.

·         Counsels clients through individualized and group sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities. 

·         Maintains liaison with representatives from community organizations and service and housing providers.

·         Organizes and educates clients through group activities and other events.

·         Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines.

·         Provides escort to drive clients to meetings and appointments.

·         Performs other duties as assigned by the Director of Social Services or the Senior Case Manager.

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Case Manager must walk the ten steps to enter and leave the facility.  In event the elevator is out of service, the Case Manager must also walk between the nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe staff and to see clients.  Furthermore, the Case Manager must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. Finally, the Case Manager must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.

Education Requirements:

1.       Bachelor’s Degree, and experience as described in item 1 below; or

2.       Associate’s Degree with CASAC certification will be considered.

Experience Requirements:

1.       Minimum of two (2) years of experience working with homeless adults and/or substance abuse populations.

2.       Minimum of three (3) years of responsible experience working with mentally ill or homeless individuals having either a diagnosis of mental illness or addiction to a substance.

Preferred skills:

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the                                                          clients as effectively as possible.

Organizational:                 An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients. 

Interpersonal:                   An ability to interface with clients as well as all levels of staff.

Communication:              Excellent oral, writing, and listening skills.

Computer:                          Knowledge of case management software as well as Microsoft Office Suite.

Language:                           Bilingual or multilingual a plus.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Associate Medical Director – Primary Care, Project Renewal Health Services

Summary

The Associate Medical Director is responsible for coordinating on-site primary care services under the direction of the Chief Medical Officer and Director of Healthcare Operations and Planning in order to provide quality health care services to our patients.

 

Duties

  • Trains and orients new clinical staff on the use of the Primary Care Department’s electronic medical record in accordance with the policies of the department.
  • Schedules regular on-site team meetings of the Primary Care staff to promote high quality health care to our patients and to act as a liaison for the Chief Medical Officer and Director of Healthcare Operations and Planning.
  • Participates in achieving and maintaining Patient Care Medical Home Level III status, Meaningful Use designation, and any future quality of care initiatives for Project Renewal’s Primary Care Department.
  • Facilitates effective collaboration with the shelter directors, operation managers and clinical directors to promote best practices for meeting our mission of health care and housing.
  • Facilitates effective collaboration with shelter security staff to foster the understanding of medical emergencies, and to review appropriate procedures for medical emergencies i.e. the use of Primary Care’s 24 hour on call service, CPR and other emergency protocols.
  • Participates in the development and implementation of future on site care models for specific medical conditions
  • Assumes clinical responsibilities of the Chief Medical Officer when she or he is unavailable.
  • Cares for his/her own panel of patients for which he/she provides medical diagnoses, treatment and advice to patients in accordance with New York State regulations and the scope of his or her training.
  • Consults with the appropriate medical specialists when deemed necessary according to the Primary Care Department protocol.
  • Prescribes and/or dispenses required medications to patients.
  • Provides medical supervision to the assigned clinical team leaders.
  • Directs, organizes and participates in preventive health programs.
  • Participates in the development and implementation of quality assurance management and utilization review.
  • Participates in community outreach programs.
  • Maintains patient records in accordance with the policies of the department.
  • Maintains all New York State and federal licensing requirements as current according to the department’s credentialing policy.
  • Maintains current certification in Basic Life Support and Advanced Cardiac Life Support
  • Completes 30 annual Continuing Medical Education credits.
  • Participates in the department, agency and external meetings and conferences as required 

 

Activity and Knowledge Requirements:

 

Physical Effort  

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

 

Knowledge/Qualifications

·         M.D. or DO (Required)

·         Licensed to practice medicine in the State of New York (Required)

·         Related experience

·         Knowledge of Managed Care Services

·         Strong interpersonal skills

·         Computer literate

 

 

To apply, submit your resume and cover letter to: careers@projectrenewal.org    EOE

Licensed Practical Nurse (LPN), Project Renewal Health Services

Summary

The Licensed Practical Nurse (LPN) works with the clinic team to maintain patient flow, provide patient education and assist providers, as required.  The LPN is responsible for nursing care in accordance with medical orders as well as in conformance with recognized nursing techniques and procedures.

                                    

Duties

  1. Responsible for the administration of medications including vaccinations.
  2. Will be aware of the location of all medication and supplies for emergency usage and keep them current.
  3. Will greet patients and prepare them for clinical examinations and treatment.
  4. Responsible for assessing and documenting initial health indicators such as height and weight, temperature, pulse, respiration, blood pressure, hearing and vision, etc.
  5. Responsible for assisting the clinical staff members, as required.
  6. Responsible for the assessment of patients.
  7. Will maintain medical supplies, equipment, and date inspection.
  8. Performs procedures including phlebotomy, injections, PPD testing, finger stick glucose testing, EKGs, and pulse oximetry as ordered by the clinician.
  9. Performs HIV counseling and testing using a rapid HIV test according to New York State regulations and under the guidance of the HIV Support Services program.
  10. Responsible for patient education, per the Health Center policies and procedures.
  11. Will follow-up with missed and canceled appointments via the telephone and/or written correspondence and with patients case managers and outreach workers in coordination with the front office manager.
  12. Performs related work as required .
  13. Will work as a functional member of the Health Center team.
  14. Delivers patient care during admission, physical examination, treatment, and patient follow-up
  15. Participates in emergency care under the supervision of the Registered Nurse and the Medical Director for Primary Care or designee.
  16. Attends staff meetings and conferences.
  17. Maintains vaccine storage according to the requirements of the New York City Department of Health and Mental Hygiene.
  18. Provides leadership for facility maintenance and cleanliness in compliance with OSHA standards.
  19. Interfaces with appropriate professional for resolution of issues.
  20. Documents patient interactions in the Electronic Health Record as indicated.

 

Activity and Knowledge Requirements

Physical Effort  

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this job, the employee is regularly required to movement from place to place on the job taking distance and speed into account, ability to maneuver body while in place, handle routine office materials and tools, dexterity of hands and fingers, coordination, including eye-hand, hand-foot.

Knowledge/Qualifications

·         L.P.N. or R.N. (Required)

·         Licensed to practice in the State of New York (Required)

·         Related experience

·         Knowledge of Managed Care Services

·         Strong interpersonal skills

·         Computer literate

 

 

To apply, submit your resume and cover letter to: careers@projectrenewal.org

RN – Continuous Quality Improvement (CQI) Clinical Coordinator, Project Renewal Health Services

Summary:      The CQI Clinical Coordinator is responsible for coordinating all quality improvement initiatives for the Primary Care programs under the supervision of the Director of Nursing Operations, Associate Medical Director and Chief Medical Officer

 

Duties:           

  1. Develop and update the CQI plans as required by grants that support the activities of the Medical Department, including the Bureau of Primary Health Care’s Performance Indicators and Uniformed Data Set (UDS) reports, the deliverables of the Ryan White-funded Support Services Program and HIV Testing Program, and the DOHMH’s Cofactors in HIV Prevention Program.
  2. Coordinate existing CQI activities with new state and federal initiatives, including the Patient-Centered Medical Home the electronic health record Meaningful Use.
  3. Meet monthly with the staff of the Support Services Program and HIV Testing Program to develop and review CQI initiatives and projects, with reports to the Medical Department’s quarterly Article 28 QA meetings.
  4. Provide direct patient care commensurate with training in all settings as needed.
  5. Provide written CQI reports and oral CQI presentations as needed.
  6. Assist with staff training as needed.
  7. Review procedures at all sites related to logs of refrigerator temperatures, on-site testing controls and medical equipment checks on a monthly basis.
  8. Maintain documentation in compliance with agency policies and procedures, including use of the Electronic Health Record and maintenance of all logs to facilitate required reporting.

 

Activity and Knowledge Requirements:

 

Physical Effort  

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this job, the employee is regularly required to movement from place to place on the job taking distance and speed into account, ability to maneuver body while in place, handle routine office materials and tools, dexterity of hands and fingers, coordination, including eye-hand, hand-foot.

 

Knowledge/Qualifications

·         R.N. (Required)

·         Licensed to practice in the State of New York (Required)

·         Related experience

·         Knowledge of ambulatory care and Managed Care Services

·         Strong interpersonal skills

·         Computer literate

·         Experience with quality improvement activities in clinical settings

 

To apply, submit your resume and cover letter to: careers@projectrenewal.org    EOE

Counselor, CDCS

 

 

PROJECT RENEWAL

CHEMICAL DEPENDENCY CRISIS SERVICES (CDCS)

 

JOB DESCRIPTION: COUNSELOR

 

OVERVIEW:  The Chemical Dependency Crisis Services (CDCS) of Project Renewal is a 30-bed unit that provides emergency care for the chemical abuser and also serves as an entry point to a continuum of care. It offers 24 hour nursing care, individual counseling, educational and motivational groups, as well as referral services.

 

REQUIREMENTS:

·         Must have CASAC; CASAC-T certification accepted, or must be in the process of obtaining CASAC.

·         Must have 3 years of abstinence from all substance if applicable;

·         Must be able to work as part of a multi-disciplinary team

·         Computer literacy and knowledge of Microsoft Word and Excel required

·         Spanish speaking a plus

 

RESPONSIBILITIES:

·         Carry a primary caseload of up to 10 clients

·         Facilitate groups and conduct individual counseling sessions

·         Complete progress notes, psychosocials, treatment plans, treatment plans reviews, as well as other pertinent documentation in a timely manner

·         Conduct ongoing assessments by utilizing evidence-based modalities during treatment phase

·         Attend daily case review meeting and report on caseload status to treatment team

·         Conduct appropriate and timely discharge referrals and work closely with the medical staff

·         Utilize strength perspective with caseload

·         Conduct self in a professional manner and serve as a guide, support, role model and informant to clients

 

 

 

 

 

 

To apply submit your resume and cover letter to: careers@projectrenewal.org   EOE

Physician, Primary Care Medicine

Project Renewal Health Services

Title:               Physician – Primary Care Medicine/Internal Medicine/Family Practice

Summary:

The Primary Care Physician is responsible for the examination, diagnosis and the treatment of patients within the scope of the Health Center.

Duties:

  1. Provides medical diagnoses, treatment and advice to patients in accordance with New York State regulations and the scope of training of the clinician.
  2. Responsible for consulting with the appropriate medical specialists, when deemed necessary according to the Health Center protocol.
  3. Prescribes and/or dispenses required medication to patients.
  4. Provides medical supervision to the assigned clinical team leaders.
  5. Directs, organizes and participates in preventive health programs.
  6. Participates in the development and implementation of quality assurance management and utilization review.
  7. Participates in community outreach programs.
  8. Contributes to the overall functioning of the department.
  9. Maintains patient records in accordance with the policies of the department.
  10. Maintains all New York State and federal licensing requirements as current according with the department’s credentialing policy.
  11. Maintains current certification in Basic Life Support and Advanced Cardiac Life Support.
  12. Performs related work as required.
  13. Completes 30 annual Continuing Medical Education credits.
  14. Participates in Departmental meetings and conferences.

 

Activity and Knowledge Requirements:

 

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

 

Knowledge/Qualifications

·         M.D. or DO Board certified in internal medicine or family practice (Required)

·         Licensed to practice medicine in the State of New York (Required)

·         Related experience

·         Strong interpersonal skills

·         Computer literate

 

 

To apply, submit your resume and cover letter to: careers@projectrenewal.org   EOE

Vocational Counseling, Renewal House

Vocational/Housing Counselor

Renewal House provides subsidized housing and supportive services to 50 formerly homeless men in a congregate care setting; participants have been diagnosed with a substance abuse disorder and have completed or are engaged in treatment.  Staff offer supports designed to increase participants’ quality of life and help them move to more independent housing in the community.  Working with Case Managers, Benefit Advocate, and the Program Director, the Vocational/Housing Counselor will work with clients on finding work and permanent housing.

Required Credentials

·         High School diploma required

·         Bachelor’s degree with experience working with homeless and substance use population preferred

·         Spanish speaking preferred. 

 

Responsibilities

The responsibilities include, but are not limited to the following:

·         Complete case notes and other paperwork in a timely manner

·         Attend and cooperatively and constructively participate in treatment team, supervision meetings, and required training.

·         Facilitate a weekly group

·         Work with clients to develop a housing plan

·         Research and inventory local housing options

·         Work with treatment team to determine housing needs and solutions for clients

·         Work with clients to develop resumes and interview skills

·         Work with clients on applying for jobs and securing full-time employment

·         Conduct initial and ongoing vocational assessments, identifying consumers’ interests, strengths, skills, abilities, and unique set of challenges towards the goal of matching the consumer with a job.

·         Develop jobs in the community; reach out to and engage potential employers.

 

 

 

To apply, submit your resume and cover letter to: careers@projectrenewal.org  EOE

Residential Aide, East Third Street

Organization Description:

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

 

Title:                Residential Aide

Program:        East Third Street Men’s Shelter

 

Program Description:

East Third Street is an emergency men’s shelter whichhelps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Position Description:

Overall Responsibilities:

Under the general direction of the Residential Aide Supervisor, with some latitude for independent action, the Residential Aide provides direct assistance to the clients and adheres to the rules and regulations of the shelter.

Essential Duties and Responsibilities:

Depending upon, shift, the essential duties of the Residential Aide include but are not limited to the following activities:

·         Assists in the day to day operations of a 175 bed shelter for men with substance abuse problems.

·         Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.

·         As needed, provides clothing and personal care items to clients. 

·         Distributes mail, appointment slips and other documentation to clients.

·         Writes detailed incident reports regarding client activity and the condition of the entire shelter building.

·         Conducts searches of client lockers, when needed.

·         Conducts client pack-ups and property return.

·         Manages CARES, the DHS client database

·         Participates in trainings and monthly staff meetings.

·         Utilizes CPR/First Aide techniques in emergency situations and conforms to OSHA standards when necessary.

·         Available to work overtime, weekends, and holidays.

·         Performs other related duties as assigned by the Residential Aide Supervisor.

·         Must enforce Fire Safety Plan

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this position, Residential Aides must walk the ten steps to enter the facility.  In the event the elevator is out of order, Residential Aides must walk between nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe clients.  Residential Aides also walks the exterior of the facility to observe shelter residents while in the community.  Furthermore, Residential Aides must stand to talk to clients and staff, sit for extended periods of time at the computer, and bend, or squat to get records from the files and lift up to 30lbs to assist with client’s property pack-up and distribution.

Education Requirements:

High School diploma or GED required.  If in recovery, must have at least one (1) year of sobriety and have a sober support network.

Experience Requirements:

Some familiarity with substance abuse services environment and population.

Certificates and Credentials:

Fire Guard certification F-02 or Fire Safety Coordinator F-80

Preferred skills:

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the client.

Interpersonal:                   Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance abuse issues. Ability to enforce rules and regulations in a nonjudgmental manner.

Communication:              Excellent oral, writing, and listening skills.

Computer:                          Knowledge of Microsoft Office Suite.

Language:                           Bilingual in Spanish or Polish a plus.

 

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Manager, In Homes Now

 

Program Description:

In Homes Now provides 116 formerly homeless men and women with permanent housing.  The multi-disciplinary team works together to ensure that each tenant successfully remain in their housing.  The approach used in this program is a Harm Reduction/Housing First Model.  Housing is provided through independent apartments rented by Project Renewal throughout the Bronx, Brooklyn, and Manhattan.  The case management program provides assessment, treatment planning, advocacy and referral services.

Title:                                       Case Manager

Qualifications:       

Bachelor’s degree; ability to complete assessments, and service plans; experience working with individuals who are homeless and/or those affected by substance abuse; strong time management and writing skills; ability to motivate and support clients in a non-judgmental manner; Spanish fluency a plus.

 

Duties:          

·         Case Manager for a caseload of 16 to 18 individuals

·         Meet with clients a minimum of 2 times per month in the home

·         Assist clients with referrals for medical/dental and substance abuse services

·         Maintain accurate and up-to-date clinical and statistical documentation

·         Complete service plans every 6 months

·         Complete psychosocial annually

·         Escort client to appointments

·         Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff

 

 

 

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org       EOE

Case Manager, Abstinence Program - In Homes Now

Project Renewal houses 86 formerly homeless clients who are in recovery. These clients live in scatter site apartments in the Bronx, Brooklyn, and Manhattan. 

Title:                           Case Manager      

Qualifications:        

BA required; Ability to complete assessments, psychosocials, and service plans; Experience working with individuals who are homeless and/or those affected by substance abuse; Strong time management and writing skills; Willingness to do field work and visit residents in their apartments; Spanish Fluency a Plus

Duties:

  • Conduct monthly visits to residents apartments
  • Conduct initial assessments including psychosocial, mental health and substance abuse screenings
  • Conduct annual housing inspections
  • Identify and assist clients in obtaining appropriate referrals
  • Counsel clients about various issues such as money management, goals, sobriety, and employment
  • Maintain accurate and up-to-date clinical documentation and complete a quarterly service plan with each client
  • Conduct monthly meeting with clients
  • File for 28 clients on caseload on a monthly basis

 

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org      EOE

Program Aide, Fort Washington

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:  Title:       Program Aide

Program:        Fort Washington

Program Description

The Fort Washington Men’s Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse. 

Overall Responsibilities

Under the direction of the Program Aide Supervisor, the Program Aide is responsible for assisting the clients in adhering to the rules and regulations of the shelter and for assisting supervisory staff in establishing and maintaining a safe and secure environment for the clients and the staff at the shelter; performs related work.  

Essential Duties and Responsibilities

The essential duties of the Program Aide include but are not limited to the following activities depending on the particular tour of duty:

·         Operates the security equipment at the entry point, scanning and searching the residents and their belongings upon entering the shelter.

·         Assists in the conduct of locker searches as well as searches of other areas of the shelter occupied by the clients.  

·         Makes a tour of the entire premises to record and identify any fire safety issues.

·         Assists in the conduct of the regularly scheduled fire drills.

·         Observes the behavior of the clients and reports any unusual behavior or perceived violations of the rules to the appropriate staff.

·         Assists in providing crisis intervention in any emergency situation.

·         Performs escort services for clients as assigned by supervisory staff. 

·         Performs any other duties assigned by the Program Aide Supervisor or other supervisory staff.

Physical Activities

Job duties generally require the physical activities descried below, subject to any necessary reasonable accommodations due to disability. While performing the duties of the position, the Program Aide is required on a daily basis to walk the floors of the facility and to go up and down any of the three staircases, Staircase A with 24 steps, or Staircase B with 22 steps or Staircase C with 24 steps, during the tour in order to respond to clients’ needs and to address any safety issues; to stand frequently in response to clients’ issues; sit for extended periods of time to enter data into the computer system and or to review images on the CCTV monitors.

Program Aide Position Description Continued

Education Requirements

A High school Diploma or GED.

Experience Requirements

A minimum of one year of experience working with individuals who are diagnosed with mental illness or who have a substance abuse addiction.    

Additional Requirements:

Must obtain F-02 Certificate of Fitness for Fire Guard for Shelters, within two attempts of scheduled exam. Certificate of Fitness must be maintained throughout employment and renewed every three years.

 

Preferred skills:

Communication:              Ability to communicate effectively both orally and in writing, and to interface with clients as well as all levels of staff.

Interpersonal skills:       Ability to listen attentively to staff and clients and to diffuse a tense or combative situation.  

Computer skills:               Must have knowledge of Microsoft Office Suite.

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org EOE.

Front Desk Coordinator, Fletcher Residence

Title: Front Desk Coordinator

Reports to:  Program Director

Program Description:  Fletcher Residence is an OMH-licensed transitional apartment building. The residence provides housing and supportive services for 55 formerly homeless, chronically mentally ill single adults, some of whom have co-occurring substance abuse disorders.

Position:  The Front Desk Coordinator/Case Aide primarily ensures 24-hour staffing coverage to the facility and monitors/reports on the completion of activities performed by Front Desk Attendants.  The Front Desk Coordinator assumes the role of a Case Aide and, under the oversight of the Team Leader, is responsible for providing direct services to tenants as a part of a multi-disciplinary team.  Duties include, but are not limited to:

Coverage:

·         Updates and submits for approval staffing schedules to ensure facility coverage

·         Participates in an on-call rotation by arranging for or providing front desk coverage in the event of unplanned staffing changes

Safety & Security:

·         Is primarily responsible to ensure the completion of all scheduled fire drills

·         Completes all required resident fire safety testing within mandated timeframes

·         Identifies and reports crises; intervenes in accordance with policies and procedures

·         Conducts periodic building rounds and similar activities to ensure building security

Documentation Oversight:

·         Reviews the front desk log to ensure that building rounds are being regularly conducted and recorded, that breaches to building security are immediately reported, and that documentation is otherwise completed in accordance with program standards

·         Reviews documentation of medication self-administration by front desk attendants for completeness

Direct Services to Residents:

·         Observes and documents medication self-administration

·         Accompanies residents to appointments as assigned

·         Completes periodic room inspections, engages residents in interventions that target activities of daily living and recreation; provides other services as assigned

Qualifications: High School Diploma or GED required; experience working with mentally ill adults preferred.  Ability to use Microsoft Office Suite (Word, Excel, Outlook) and ability to participate in an on-call rotation to arrange staffing coverage are required.

Successful candidates will demonstrate exceptional ethical standards, organizational skills, and commitment to services for people living with mental illness. 

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Operations Shift Supervisor, Ana's Place

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Operations Shift Supervisor

Program:        Ana’s Place

Overall Responsibilities

Under the direction of the Assistant Director, the Operations Shift Supervisor performs tasks that enhance communication between operations and clinical staff.  The OSS also ensures that established operations procedures are consistently applied across shifts; performs related work.

Program Description

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site psychiatric team provides services Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities

The essential duties of the Operations Shift Supervisor include but are not limited to the following activities depending on the on the particular tour of duty:

·         Communicates with clinical staff regarding any shift issues affecting the clients, by conducting a comprehensive review of log book and staff observations, recording any changes in behavior of the clients that might be useful to the team.

·         Participates in weekly social service meetings as Liaison to operations staff, debriefing any incidents which may need more information.  

·         Conducts supervisory meetings with all RA supervisors to review procedures and maintain that communication is being consistent across all shifts.

·         Ensures that any and all incidents are recorded in the Log Book, but especially that priority incidents are recorded, and the appropriate management staff is notified.

·         Reviews incidents with staff to ensure quality control, reporting any inconsistencies to Assistant Director.

·         Ensures that electronic shift summaries are completed and all incident reports are inputted coherently.

·         Oversees the client storage room and regularly reviews records to ensure accuracy/consistency in documentation

·         Oversees the Callahan room to ensure all records are up-to-date and all supplies are accounted for.

·         As needed, provides direct assistance to clients can which include helping clients adhere to their daily schedules, and ensuring they are participating in their scheduled activities. 

·         Performs other duties as assigned by the Assistant Director/ Shelter Operations or other senior supervisory staff.

Physical Activities

Job duties generally require physical activities described below, subject to any necessary reasonable accommodations due to disability.  While performing the duties of the position, the Operations Shift Supervisor must be able to walk the block of the exterior of the building, as well as walk the interior of the building to assist clients and to talk to staff in the various program areas. In addition, the Operations Shift Supervisor must be able to walk between two floors of the facility (24 steps), climbing up and down two staircases, in the event the elevator is out of order.  Further, the Operations Shift Supervisor must be able to lift or move material and equipment weighing up to 50 pounds, to sit for extended periods of time at the computer, and to bend or squat to retrieve file records.

Education Requirements

A High School Diploma or GED

Experience Requirements

A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction. One year of the required experience must have been in a supervisory capacity.

Certificates

Must have a CPR and Certificate of Fitness for a Fire Guard, F-80, or have it completed within 90 days of starting employment.

Preferred Skills

Team Building:           An ability to work with entry level staff to enhance their skills to work cooperatively with their peers and other staff in order to serve the needs of the clients.

Communication:        An ability to communicate effectively both orally and in writing.

Interpersonal skills:   An ability to listen attentively to staff and clients and to constructively diffuse a tense or combative situation.

Computer:                  Knowledge of Microsoft Office Suite, especially e-mail, WORD, and EXCEL.

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org   EOE. 

Residential Aide, Fort Washington

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Residential Aide

Program:        Fort Washington

Program Description

The Fort Washington Men’s Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse. 

Overall Responsibilities

Under the direction of the Residential Aide Supervisor, the Residential Aide is responsible for assisting the clients in learning and performing their daily life skills activities as well as adhering to their program activities and objectives; performs related work.

Essential Duties and Responsibilities

The essential duties of the Residential Aide but are not limited to the following activities depending on the particular tour of duty:

·         Performs the day- to- day monitoring of the residents’ on site activities.

·         Wakes the clients in the mornings and as needed, provides clothing and personal care items to clients.  

·         Ensures that the clients are out of the dorms by the established time in the morning and not returned until the designated time in the afternoon.

·         Reminds clients of their daily schedules. 

·         On Tuesdays, participates in the removal of linens from the beds and prepares them for pick-up by the vendor providing laundry services.  

·         Assists the vocational and recreational staff in conducting activities and in escorting clients on trips.

·         Observes the behavior of clients and reports any unusual behavior to the case management and clinical staff.  

·         Supervises the dormitory at nights and responds to any requests from the clients who are awake.

·         Works collaboratively with the Program Aides in providing crisis intervention in an emergency situation.

·         Secures the clients’ personal property and maintains an inventory of their belongings.

·         Maintains the cleanliness of the mockup Room used to train clients in performing their daily living skills activities.

·         Maintains the daily census records.

·         Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner.

·         Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of the position, the Residential Aide is required on a daily basis to walk the floors of the facility and to go up and down any of the three staircases, Staircase A with 24 steps, or Staircase B with 22 steps or Staircase C with 24 steps, during the tour in order to respond to clients’ needs; to stand frequently in response to clients’ issues; sit for extended periods of time to enter data into the computer system and prepare reports for supervisory staff.

Education Requirements

A High School Diploma or GED.

Experience Requirements

A minimum of one year of experience working with people diagnosed with mental illness or having a substance abuse addiction, individuals who have been homeless.

Additional Requirements:

Must obtain F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems for Shelters, within two attempts of scheduled exam. Certificate of Fitness must be maintained throughout employment and renewed every three years.

Preferred Skills

Communication:       An ability to communicate effectively both orally and in writing, and to interface with         clients as well as all levels of staff.

Interpersonal skills: An ability to listen attentively to staff and clients and to constructively diffuse a tens or combative situation.                                

Computer:                    Knowledge of Microsoft Office Suite.

To apply: E-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Case Manager, Geffner House

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                     Case Manager

Program:             Geffner House

Program Description

Geffner House is a 307 unit supportive Single Room Occupancy (SRO) building that provides permanent housing for low income men and women, including people with serious and persistent mental illness; individuals who are recovering from drug or alcohol addiction; and people who are living with HIV/AIDS. Tenants are offered a comprehensive array of services. 

Overall Responsibilities

Geffner House is seeking an enthusiastic Case Manager with a solid base of clinical knowledge and demonstrated client engagement skills. Under the direction of the two Clinical Coordinators-Mental Health and Substance Abuse Services, the Case Manager is responsible for providing assessments, counseling, and referral services to the tenants living in the building who are people with persistent mental illnesses, individuals who are recovering from drug/alcohol addiction and those living with either HIV or AIDS; performs related work.  This is a perfect opportunity for someone who wants to complete clinical hours towards their LCSW and/or CASAC.

Essential Duties and Responsibilities

The essential duties of the Case Manager include but are not limited to the following activities:

·         Provides intake, psychosocial and substance abuse assessments to tenants and develops an appropriate treatment plan for each tenant in the assigned caseload.

·         Makes home visits, coordinates medical, psychiatric and substance abuse services.

·         Monitors medication compliance as necessary.

·         Maintains up to date written information or case notes on contacts with the tenants and any other required information, and enters all contacts and interventions into the FOOTHOLD/AWARDS system. 

·         Conducts individual and group supportive counseling sessions.

·         Organizes and educates tenants through groups and other activities presenting issues of interest to the tenants such as money management, employment opportunities etc.

·         Links tenants to community services.

·         Performs other duties as assigned by supervisory staff.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Case Manager must walk the stairs from the first to the second floor in order to minimize time lost waiting for the elevator as well as walk between floors in order to see tenants in any of the 307 apartments in the building. In addition, the Case Manager must sit at the computer for extended periods of time to input information on the tenants and to prepare reports. Further, the Case Manager must stand, reach and squat in order to retrieve records from the files.

Education Requirements

1.       A Master’s degree in social work, psychology, or related human services field from an accredited college or university; or

2.       A Bachelor’s degree from an accredited college in social work, psychology or related human services field will be considered with commensurate work experience. 

Experience Requirements

A minimum of one (1) year of experience working with a special needs population, especially individuals with a history of homelessness and mental illness or substance addiction.  Many of our tenants are dual diagnosed. 

Preferred skills:

Teamwork:                      Ability to motivate and work cooperatively with peers, staff and other agencies, in order to serve the needs of the clients as effectively as possible.

Interpersonal:                  Ability to listen attentively to staff and clients and to constructively diffuse tense combative situations; composed and able to perform well under pressure.

Communication:              Excellent oral, writing and listening skills.  Professional presentation.

Computer:                          Knowledge of case management software, and proficiency in Microsoft Office Suite, especially WORD, e-mail and EXCEL.

Language:                           Fluency in Spanish is a plus.

 

To apply: Submit resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE. 

Case Manager, St. Nicholas House

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes and jobs.

Title:                     Case Manager

Program:             St. Nicholas House

Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.

Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 

Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:

·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

Physical Activities

Job duties generally require physical activities described below, subject to any necessary reasonable accommodations due to disability.  In the event the elevator is out of service, the Case Manager must be able to walk between the nine floors of the facility in order to provide service to clients. Furthermore, the Case Manager must stand to talk to clients, sit for extended periods at the computer and reach or squat to get records from the files.  Finally, the Case Manager must be able to use the New York City Transit system to attend scheduled appointments and meetings in any of the five boroughs.

Education Requirements

All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university.  A Master’s is degree highly desirable.

Experience Requirements

A minimum of three (3) years of experience working with homeless individuals with either a mental illness or substance addiction or MICA diagnosis

Preferred skills

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible.

Organizational:                  An ability to work independently and adjust one’s schedule to accommodate the needs of the clients.

Interpersonal:                   An ability to interface with clients as well as all levels of staff.

Communication:               Excellent oral, written and listening skills,

Commuter:                         Knowledge of case management software as well as Microsoft Office Suite.

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org EOE. 

Case Manager, Renewal House

Renewal House

Job Description

Case Manager

 

Renewal House is a 50 unit, 1 year, transitional living program for people who have completed a substance abuse treatment or are currently enrolled in treatment.  All participants must be approved by HRA for Category F Housing. 

 

Required Credentials

  • BA with experience working with homeless and substance abuse population
  • Bi-lingual preferred

Responsibilities

The responsibilities include, but are not limited to the following:

·         Provide referrals for clients for medical care, substance abuse services, and employment services as necessary

·         Work as part of a multi-disciplinary team and communicate effectively with other team members

·         Communicate with Out Patient Programs and other outside providers

·         Develop and complete individualized service plans every 90 days

·         Complete intakes, psychosocials, case notes and other paperwork in a timely manner

·         Facilitate weekly groups

 

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE

 

Program Director, Leona Blanche House & Bronx Supported Scattered-Site Housing Program

Title: Program Director

Programs: Leona Blanche House & Bronx Supported Scattered-Site Housing Program

Leona Blanche House is an OMH licensed, transitional residence that provides housing and rehabilitative support services to 53 formerly homeless, chronically mentally ill single adults, some of whom have co-occurring substance abuse disorders.

The Bronx Supported Housing Program provides permanent housing and supportive services to 20 single adults diagnosed with chronic mental illness and other co-morbid conditions.

Under the supervision of the Director of Mental Health Housing, the Program Director will be responsible for overall supervision and oversight of the day-to-day operation of both the transitional and permanent housing programs including the reporting of facility maintenance, repair, and renovation needs.  

Essential Duties and Responsibilities:

·         Full administration ofLeona Blanche and Bronx Supported Housing personnel (hiring; supervision; disciplinary action).

·         Conduct continuous needs assessment for program development/evaluation and conformance with local and state regulations and reporting requirements.

·         Provide staff training and development to ensure suitable implementation and evaluation of evidence-based best practices

·         Regularly evaluate staff performance and promote professional growth.

·         Develop and oversee monitoring systems for service fee collection, PNA distribution, and arrear tracking per agency guidelines.

·         Develop tracking systems and complete internal/external statistical, quality assurance, and incident reporting.

·         Oversee purchase of program services and supplies within contractual guidelines.

·         Promote positive community relations which may include participation in community board and local precinct meetings.

·         On call for all clinical and building emergencies.

Requirements:

A Master’s Degree in Social Work or a related field and a minimum of five years of experience working with a psychiatric population.  Candidates’ experience must include three years in a clinical/administrative supervisory role, preferably in a residential setting.

Preferred skills:

Excellent oral and written communication skills; strong organizational, leadership, and team building skills; ability to work well in a highly pressured environment; ability to interface with clients as well as all levels of staff; proficiency in Microsoft Office suite; and knowledge of case management software.

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability.While performing the duties of this position, the Program Director is required to travel frequently using the New York City public transportation system. While on-site at Fletcher Residence, the Director may be required to climb up to three flights of stairs. The Program Director must also be able to sit for extended periods of time working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files.

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org     EOE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Custodian, Clinton Residence

Position Description

Title:                     Custodian

Program:             Clinton Residence, Transitional Supportive Housing Residence

 

Program Description

Clinton Residence is a transitional treatment facility licensed and regulated by the NYS Office of Mental Health.  The facility provides transitional housing for 57 formerly homeless, single adults with chronic mental illness, some of whom are dually diagnosed with a substance abuse disorder.

Overall Responsibilities:

Under the direction of the Building Superintendent, the Custodian is responsible for assisting in the maintenance of the residential building. 

Essential Duties and Responsibilities

The essential duties of the Custodian include, but are not limited to the following activities:

·         Reports to Building Superintendent for all assignments

·         Responsible for cleaning and disinfecting all commons areas and offices, including bathrooms, stairwells and hallways, to ensure that the building is kept clean

·         Assist in preparing apartments for new residents and with move in/ out process

·         Assist Building Super as directed in minor repairs and correcting potential safety hazards as needed

·         Empty trash and garbage containers and prepare refuse for pick-up

·         Keep building exterior in safe and presentable condition, including ice/ snow removal; sidewalk maintenance and central garden/ courtyard area

·         Under supervision of Building Super, develop building-wide knowledge of all mechanical system operation and maintenance

·         Assist in documentation of fire drills smoke detector/ CO2 detector maintenance

·         Performs other duties as assigned by the Program Director or Clinical Director

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability.  While performing the duties of this position, the custodian is regularly required to perform physical tasks including mopping, sweeping, painting, minor building repairs and other duties as assigned.   The Custodian must stand for extended periods of time and regularly move supplies and materials, and must be able to lift items weighing up to forty (40) pounds.

Education Requirements

A High School diploma or GED is preferred.   

Experience Requirements                                                                                                     One year of experience working in a residential program serving individuals with mental illness and chemical addictions preferred.                                                                                                                                                                            Preferred skills:

Teamwork:                         An ability to communicate, coordinate with other staff and provide reports of relevant incidents.

Interpersonal:                   An ability to interact well with all levels of staff, residents, and guests visiting the building.

Communication:              Good verbal and listening skills.                       

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org    EOE

Assistant Director, Property Management

Organization Description:

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering men, women and children to renew their lives with health, homes, and jobs. Our comprehensive and integrated programs are designed to offer the holistic care our clients need. With a staff of 800 and an annual budget of $50 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title:    Assistant Director, Property Management

Position Description:

We are currently seeking an experienced professional to supervise property management activities for Project Renewal's residential programs, under the direction of the Director of Legal Affairs and Property Management.

Specific responsibilities include but are not limited to the following:

·         Implement Project Renewal's Property Management systems, policies and procedures.

·         Work with the Director of Legal Affairs and Property Management to develop property management systems, policies and procedures.

·         Work with the Director of Legal Affairs and Property Management to prepare individual property management plans for each property/project that reflect Project Renewal's mission and financial goals.

·         Supervise Property Management staff with aim of achieving Project Renewal's goals and benchmarks in compliance, rent collection, occupancy and other Property Management-related areas.

·         Monitor Property Management performance on a regular basis to ensure that it meets Project Renewal's property management standards and benchmarks.

·         Report on Property Management performance on a regular basis.

·         Develop plans, as necessary, to modify procedures and/or take other steps to meet or exceed performance standards.

·         Ensure compliance with all statutory and funders' regulatory and contractual requirements related to property management.

·         Work closely with the Director of Facilities Management on projects or tasks that overlap the two units.

·         Work with the Director of Legal Affairs and Property Management to develop and oversee property management budgets.

·         Assist the Director of Legal Affairs and Property Management in preparation of annual audits and responses.

·         Assist the Director of Legal Affairs and Property Management and the Director of Real Estate Development on major physical plant issues, new construction and capital improvement projects and to oversee asset disposition process.

 

Specific Requirements:

Bachelor’s Degree in relevant field with minimum 4+ years of experience in property management in a not-for-profit environment, preferably a supportive housing environment.  Graduate degree in relevant field may be considered in lieu of property management experience in a not-for-profit environment.

·         Minimum 2+ years of supervisory experience required.

·         In-depth knowledge of fair housing laws, public subsidy programs, LIHTC project management, certification, compliance and reporting requirements.

·         Strong verbal, writing, financial and analytical skills.

·         Experience in developing and managing budgets.

·         Ability to set objectives, develop plans, and implement strategies to achieve goals.

·         Ability to work independently to develop tools to measure progress in achieving goals.

·         Ability to manage conflict and high-pressure situations.

·         Proficiency with Microsoft Office (Word, Excel, etc.).

·         Excellent organization and communication skills.

·         LIHTC certification strongly preferred.

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org    EOE