Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.
Title: Residential Aide Supervisor
Program: Fort Washington
The Fort Washington Men’s Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse.
Under the direction of the Assistant Shelter Director, the Residential Aide Supervisor directs a staff of Residential Aides in providing direct assistance to the clients in learning and performing their daily life skills activities and adhering to their program activities and objectives; performs related work.
Essential Duties and Responsibilities:
The essential duties of the Residential Aide Supervisor include but are not limited to the following activities depending on the on the particular tour of duty:
Provides orientation for new arrivals, informing them of shelter rules and regulations, giving them a tour of the shelter, assigning a locker and a bed, and giving them their basic supplies, including sheets, towels and toiletries.
On Tuesdays, oversees the removal of linens by the Residential Aides, ensuring that proper protective protocols are followed and that the linens are properly bagged for pick up by the vendor contracted to wash them.
Participates in daily meetings with the Case Manager staff regarding any shift issues affecting the clients, and shares any observations on the behavior of the clients that might be useful to the Case Managers.
Performs escorts duties or insures that escorts are provided to clients as requested by the Case Managers.
Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner.
On the weekends, assist the clinical staff in dispensing medications and responding to issues of the clients.
Assists in the nightly 10 o’clock curfew activities including headcounts, reviewing late passes, and signing off on the bed roster.
Ensures that any incident is recorded in the Log Book, but especially that priority incidents are recorded as well as the information is entered into the CARES system and appropriate documentation is provided to supervisory staff in a timely fashion.
For each shift, ensures that assigned staffs have current certificates for First Aid, CPR, and Fire Safety.
Participates in some of the recreational activities offered to the clients, encouraging them to actively participate in order to gain the benefits of the activities.
Distributes to the clients any Metro cards received from the Social Services staff.
Performs other duties as assigned by the Assistant Shelter Director or other supervisory staff.
Job duties generally require the physical activities descried below, subject to any necessary reasonable accommodation due to disability. While performing the duties of the position, the Residential Aide Supervisor is regularly required to walk the floors of the facility and to go up and down any of the three staircases, Staircase A with 24 steps, or Staircase B with 22 steps or Staircase C with 24 steps, during the tour in order to respond to clients’ needs; to stand frequently in response to clients’ issues; sit for extended periods of time to enter data into the computer system and prepare reports for supervisory staff.
A High School Diploma or GED preferred; or experience requirements as indicated below.
A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction required. One year of the required experience must have been in a supervisory capacity.
Team Building: An ability to work with entry level staff to enhance their skills to work cooperatively with their peers and other staff in order to serve the needs of the clients.
Communication: An ability to communicate effectively both orally and in writing.
Interpersonal skills: An ability to listen attentively to staff and clients and to constructively diffuse a tense or combative situation.
Computer: Knowledge of Microsoft Office Suite.
To apply: e-mail resume and cover letter indicating position and salary requirements to: firstname.lastname@example.org