Entitlements Coordinator (Intake), Property Management

Project Renewal, Inc.

Job Available


Title:    Entitlements Coordinator for Intake                                                                           


Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator for Intake is responsible for performing the intake functions for potential tenants as well as acting as a resource for both tenants and staff to inform them of the various city, state and federal entitlement programs; performs related duties.  

Essential Duties and Responsibilities

  • Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing.
  • Reviewing housing applications and making initial eligibility determinations for applicants referred by the Department of Homeless Services (DHS) and other government agencies.
  • Coordinating the intake process, including scheduling of interviews with clinical and medical staff and inputting appointments and updates into the FOOTHOLD/AWARDS system.
  • Coordinating all aspects of the move-in process, including preparing initial lease and move-in documents, coordinating room readiness with maintenance staff, scheduling lease signing, and conducting orientation for new tenants.
  • Assisting tenants with entitlements, Shelter Plus Care and section 8 applications, as well as with certifications and re-certifications.
  • Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs.
  • Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.
  • Tracking and processing rent and rent subsidy payments.
  • Acting as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.
  • Tracking vacancies, processing data, and preparing and submitting reports.
  • Serving as Liaison to city housing placement specialist.
  • Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.
  • Other duties as assigned by Director or supervisory staff.


  1. A Bachelor’s degree from an accredited college or university; or

  2. Associate’s degree plus two years of property management/administrative experience and experience working with special needs populations; or

  3. High School diploma or GED plus four years of property management/administrative experience and experience working with special needs populations.

Preferred skills:

  • Excellent oral and written communication skills and organizational skills

  • Proficiency in Microsoft Office Suite, particularly Excel;

  • Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management;

  • Familiarity with LIHTC requirements.

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org