Entitlements Coordinator, Property Management

Overall responsibilities:

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.  

Essential Duties and responsibilities:

·       Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

·       Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

·       Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·       Completing the annual renewal of leases, including rent calculations and preparation of renewal lease documents.

·       Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

·       Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

·       Tracking, processing, and analyzing rent and subsidy payments.

·       Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

·       Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

·       Entering, maintaining, and updating rent account data in the agency’s property management software.

·       Assisting with eligibility determinations and processing applications for low-income housing.

·       Acting as Liaison to agency’s Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

·       Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

·       Serving as primary property management contact for tenant and staff at one or more facilities.

·       Other duties as assigned by Director or supervisory staff.

Qualification Requirements:

1.     A Bachelor’s degree from an accredited college or university; or

2.     Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.     High School Diploma or GED and two years of relevant experience such as working with special needs populations.

Preferred skills: Excellent oral and written communication skills; proficiency in Microsoft Office Suite, particularly Excel; knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org   EOE