Case Manager

Title:                Case Manager  



Under the general direction of either the Senior Case Manager the Intensive Case Manager is responsible for assessing clients to determine what is needed to stabilize them, and working with them to create an Individual case Management Plan to address these needs, so they can learn to live independently, acquire appropriate housing to enable them to return to the community; performs related work.


Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:.

·         Conducts assessments of clients entering the program, assists them in getting entitlements and benefits, and in collaboration with the clients, develop their Independent Service Plans.

·         Reviews the progress with the CTI Service Plans every 3 months which will include at least 3 goals, and after 6 months works on the housing plan.

·         Visits each client at least four (4) times each month to see if he/she is adhering to the goals in the Individual Case Management Plan as well as adjusting to their living arrangements. There should be at least 1 collateral contact per month.

·         Inputs contact information regarding each client into the CAIRS and Foothold AWARDS systems, making sure that all notes are done by the end of the month.

·         Monitors clients to ensure that they are doing well in managing their affairs such as attending programs, staying on their medication plan, managing their budgets, keeping scheduled appointments, not showing any signs of relapsing, and taking action to move to the next level of the Service Plan.

·         As appropriate, identifies issues and liaisons with the Housing Counselors to resolve them.

·         Participates in weekly meetings with the entire staff of PSTP to discuss the status of each client in the program. 

·         Attends weekly and monthly meetings scheduled with the clients.   



·         Bachelor’s Degree in Social Work or related field of experience required

·         1-2 years of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Proficiency in computer required.

·         Bilingual or multilingual a plus


To apply: e-mail resume with cover letter indicating position and salary requirements: