Director of Social Services, 185th Street Shelter

Required Credentials:

Master's degree in Social Work or BA with required experience. Spanish speaking a plus. Must have good verbal communication skills.

Required Experience:

Minimum of 2 years' experience, 1 of those years in a supervisory position

Experience working with LGBTQ population is essential

Responsibilities:

Responsible for the day to day supervision and coordination of clinical services in the facility via regular collaboration with the Shelter Director, Case Managers, Peer Counselors, the Housing Coordinator, Vocational Counselor and the Nurse.

Ensuring compliance with established program outcomes as set forth by the Department of Homeless Services and Project Renewal.

Assignment for all new admissions.

Provide crisis intervention/on-call crisis support for clinical emergencies.

Lead a team of Peer Counselors and Case Managers.

Oversee staff development activities which include weekly team meetings and individual supervision for case managers, and in-service education, as needed for all levels of staff.

Collaborate with Shelter Director and other senior staff to develop and implement program policies and procedures.

To apply: e-mail resume and cover letter, indicating position and salary requirements to: careers@projectrenewal.org EOE

Shelter Director, 185th Street Shelter

Project Renewal will be opening a shelter for 80 homeless men and women who identify as part of the LGBTQ community. The shelter will be located at 185th Street and Third Avenue in the Bronx, and will open in late fall, 2016.

Required Credentials:

Master's degree in social work, counseling, psychology, family therapy or other related field or a BA with required experience. Must have excellent writing and communication skills.

Required Experience:

Minimum three (3) years as program director/ manager with individuals who are homeless or recently housed. The candidate should have a minimum of two years direct experience with LGBTQ community. Experience in the shelter system a plus.

Responsibilities:

The program director's responsibilities include, but are not limited to the following:

Has overall responsibility for administering a 70+ bed shelter for homeless people who are 18-30 years of age.

Ensuring compliance with established DHS outcomes regarding placements, long term stayers, placement retention and facility standards and goals as well as Project Renewal's performance and quality assurance measurements.

Develop and manage overall program, including clinical services, linkages with community based agencies, program budget; payroll documentation, employee performance reviews, recruiting/discharging staff; arranging in-service training schedule; managing client admission; coordinating with Project Renewal's other services.

Facilitate staff and team meetings.

Interface with the community, neighborhood associations and other local service providers.

To apply: e-mail resume and cover letter, indicating position and salary requirements to: careers@projectrenewal.org EOE

Clerical Aide - Fort Washington

Fort Washington Men's Shelter is an emergency men's shelter which helps 200 individuals with Mental Health and Substance Abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management with the assistance of an on-site rehabilitation team, Social Services Case Managers, primary health care and dentistry.

Duties:

Under the general direction of the Administrative Assistant, with some latitude for independent action and decision making, the Clerical Aide is responsible for a myriad of administrative duties to assist the director in the achievement of the goals and objectives of the program.

The essential duties of the Clerical Aide include, but are not limited to the following activities:

Provide clerical support to the expanded Social Services Department. Assist in collecting data for new DHS initiatives Act as Receptionist for the department Log and distribute incoming mail Maintain the filing systems Keep track of resident grievances from the new DHS Ombudsman's Office Photocopying, scanning and faxing, sending emails Prepare and send outgoing mailings and packages Type documents and correspondence as directed Monitoring of proper medication procedures Delivering patient care during admission, physical examination, TB testing, treatment and follow up Responsible for ongoing assessment of patients while on unit Observing for signs and symptoms of withdrawal and monitoring vital signs Maintaining proper medical/billing/patient-interaction documentation Conducting weekly health group Participating in case conferences, in-services, and consulting with non-medical clinical staff about referrals to follow-up care Providing patient and community education

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Clerical Aide must walk up 5 steps to enter the facility, and while inside must be able to go up 26 steps on Staircase A, 21 steps up Staircase B, and up 24 steps on Staircase C. The Clerical Aide must be able to sit for extended periods of time as well walk from the director's office to the library which is about a block in length. In addition must also be able to reach or squat to get records from files.

Education Requirements:

High school diploma or GED.

Experience Requirements:

A minimum of one (1) year of experience working with homeless individuals who have been diagnosed with mental illness and or suffering from an addiction to alcohol or illicit drugs.

Teamwork: Ability to work collaboratively with peers and other staff in order to perform tasks as efficiently and effectively as possible.

Communication: Ability to communicate effectively, both orally and in writing, with all levels of staff and with clients.

Interpersonal: Ability to set priorities with the daily assignments and to meet deadlines established by Director.

Computer: Proficiency in Microsoft Office Suite, especially email, Word, and Excel.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

RN - MSOWS

The Medically Supervised Outpatient Withdrawal Services (MSOWS) of Project Renewal is an OASAS Part 816-licensed 30-bed medically supervised detoxification facility. Clients spend between 7-21 days in the program where they receive medical supervision from an RN an LPN and a MD, a dedicated bed, as well as ongoing counseling and referral services.

Duties:

Monitoring of proper medication procedures Delivering patient care during admission, physical examination, TB testing, treatment and follow up Responsible for ongoing assessment of patients while on unit Observing for signs and symptoms of withdrawal and monitoring vital signs Maintaining proper medical/billing/patient-interaction documentation Conducting weekly health group Participating in case conferences, in-services, and consulting with non-medical clinical staff about referrals to follow-up care Providing patient and community education

REQUIREMENTS:

License to practice in New York State as a Registered Nurse; knowledge of services for an OASAS medically supervised outpatient setting; strong interpersonal skills; computer literacy. This is a Part-Time Position

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Manager - In Homes Now

In Homes Now provides 110 formerly homeless men and women with permanent housing. The multi-disciplinary team works together to ensure that each tenant successfully remain in their housing. The approach used in this program is a Harm Reduction/Housing First Model. Housing is provided through independent apartments rented by Project Renewal throughout the Bronx, Brooklyn, and Manhattan. The case management program provides assessment, treatment planning, advocacy and referral services.

Duties:

Case Manager for a caseload of 16 to 18 individuals

Meet with clients a minimum of 2 times per month in the home

Assist clients with referrals for medical/dental and substance abuse services

Maintain accurate and up-to-date clinical and statistical documentation

Complete service plans every 6 months

Complete psychosocials annually

Escort client to appointments

Attend and participate in all staff and team meetings, and in-service trainings; case consultation with interdisciplinary staff

Qualifications:

Bachelor's degree; ability to complete assessments, and service plans; experience working with individuals who are homeless and/or those affected by substance abuse; strong time management and writing skills; ability to motivate and support clients in a non-judgmental manner; Spanish fluency a plus.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Manager - Fletcher Residence

Fletcher Residence is an extended stay, service-enriched single-room occupancy residence providing housing for 55 formerly homeless single adults with chronic mental illness, some of whom are dually-diagnosed with a substance abuse disorder.

Under the supervision of the Team Leader, the Case Manager will work as a key member of an interdisciplinary team including a Nurse, Psychiatrist, Case Managers, and Case Aides.

This position is ideal for the newly or recently graduated Master's level professional who is seeking to develop their clinical and case management skills.

Duties

Provide direct client service including assessment, service planning, groups, and counseling Complete psychosocial assessments and detailed, accurate progress notes within required timeframes Work collaboratively with the on-site Nurse, Psychiatrist, and Case Aides to assess and provide support for residents with regards to medication management, activities of daily living, and money management Develop individualized service plans in collaboration with residents Maintain regular and ongoing collateral contact with mental health treatment providers, and other community-based providers of service. Advocate on behalf of residents, and accompany to appointments where necessary Participate in weekly clinical team meetings and monthly community meetings

Qualifications

Candidates must have at minimum a Bachelor's Degree in Social Work or other Human Services related field with significant experience working with the mentally ill and or dually-diagnosed, homeless population. Master's Degree in Social Work is strongly preferred.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Performance Analyst - PEQA

Project Renewal's Program Evaluation and Quality Assurance (PEQA) Department was founded in 2011 to design, implement, and manage the organization's performance measurement and management systems, as well as support the agency's needs in evaluation, quality assurance, and compliance. The department's mission is to enhance the agency's ability to achieve its mission by developing and facilitating processes and systems that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance.

The Performance Analyst reports to the Director of Performance Measurement and Evaluation. This position will work with a variety of programs to develop processes and tools to assist in evaluating program effectiveness, monitoring program performance, and empowering employees at all levels of the organization work collectively to accomplish the agency's mission. S/He will coordinate many of the organization's existing performance measurement and management systems and work with select programs on implementing evaluations. This individual will be a dedicated non-profit professional with real world experience working with health and human service programs, will have exceptional interpersonal and communication skills, and will have strong quantitative and technology skills. The ideal candidate is a self-starter, proactively identifies and resolves issues, and is able to lead group processes that result in positive and collaborative problem solving.

Requirements/Experience:

The ideal candidate will have a commitment to the mission of Project Renewal and passion for data driven management in order to improve Project Renewal's ability to fully achieve that mission.

Specific minimum requirements include:

Applicants must have a BA/BS degree. Knowledge of performance measurement and management approaches. Strong quantitative and Microsoft Excel skills. Proven track record in building and maintaining partnerships and teams that achieve tangible results. Exceptionally strong interpersonal and communication skills as well as an ability to work effectively with multiple stakeholders, understanding and incorporating diverse points of view, styles and approaches. Attention to detail, with exceptional analytical, organizational, communication and project management skills.

Preferred knowledge, skills, and abilities include:

Master's degree in a related field. Experience in human services program management, evaluation, homeless services, consulting, or related field. Knowledge of quantitative and qualitative evaluation approaches and experience in conducting evaluations. Experience working with programs that serve adults with mental health and/or substance use issues. Experience using statistical packages and/or data visualization software.

Duties:

Specific responsibilities include but are not limited to the following:

Performance Measurement and Management (PMM)

Assist with management and publication of organizational dashboards. Support development of data collection tools and processes used by programs. Collaborate on designing and developing new report and dashboard solutions in conjunction with program leadership and the IT department to ensure that employees at all levels of the organization have the information they need to make decisions. Assist programs in understanding and implementing evaluation and performance measurement and management tools, including activities such as identifying evaluation needs, data collection, data reporting, interpreting findings, improvement plan development, etc. Support preparation and facilitation of performance workshops.

Evaluation

Participate in planning, design, implementation, and follow up of a wide variety of evaluative activities. Support evaluation activities through developing tools, documenting processes, and conducting relevant research. Analyze and provide feedback on data from a variety of data collection and evaluation activities. Capacity Building activities Collaborate with training, IT, and quality assurance staff to help design and conduct trainings and other capacity building activities around a variety of topics, including, but not limited to: PMM, database usage, evaluation, and program planning. Provide support on a variety of management and evaluation topics. Conduct research and analyses as needed to support various PEQA projects. Perform analyses for agency-wide data requests. Other responsibilities Support data integrity and quality assurance efforts. Participate as a member of the PEQA team and support other department efforts that require data and evaluation projects. Assist as needed, on ad hoc projects

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Manager - Family Housing

Project Renewal's Family Housing Program is funded by OASAS and will provide housing for 20 formerly homeless families whose head of household has a history of substance abuse. Families will be living in Queens and the Bronx. The goal of this program is to help the clients maintain their housing and sobriety while working towards greater self-sufficiency.

Requirements/Experience:

BA required; Ability to complete assessments, write case notes, and complete service plans; Experience working with individuals who are homeless and/or those affected by substance abuse; Experience or knowledge of families. Strong time management and writing skills; Willingness to do field work and visit families in their apartments; Spanish Fluency a plus.

Duties:

Conduct monthly home visits with clients and their children

Conduct monthly office visits with clients and their children

Counsel clients about various issues such as money management, sobriety, and employment

Facilitate groups with families

Maintain accurate and up-to-date clinical documentation

Provide referrals to community providers to ensure that families are linked in their neighborhoods

Contact outside providers (mental health, pcp, schools) to ensure families are linked to appropriate services

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Director of Social Services - Kenton Hall

Kenton Hall is a 108 bed 24/7 emergency shelter operated through funding from the Department of Homeless Services (DHS). The program focuses on assisting men to achieve independence from the shelter system, to maintain or obtain sobriety from alcohol and illicit drugs, and to identify and pursue goals in multiple areas such as health, education, employment and housing. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.

Requirements:

Master's in Social Work or BA with management experience. CASAC preferred. Spanish speaking a plus.

Experience:

Minimum of 2 years' experience, 1 of those years in a supervisory position. Experience working with substance abusers and MICA's is essential.

Duties:

Responsible for the day to day supervision and coordination of clinical services in the facility via regular collaboration with the Shelter Director, the Housing Coordinator, Medical Clinic and Next Step Program. Ensuring compliance with established program outcomes as set forth by the Department of Homeless Services and Project Renewal. Assignment for all new admissions Provide crisis intervention/on-call crisis support for clinical emergencies. Lead a team of 4 case managers, responsible for case management. Oversee staff development activities which include weekly team meetings and individual supervision for case managers, and in service education, as needed for all levels of staff. Collaborate with Shelter Director and other senior staff to develop and implement program policies and procedures.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Clinical Team Leader, St. Nicholas House

Qualifications: Master's degree in Social Work, Psychology, or a related Human Services field with a minimum of three years of experience working with the homeless, mentally ill and MICA populations and one year of supervisory experience.

Duties: In collaboration with the Program Director

. Supervises the day-to-day delivery of direct services, including assessment, referral and linkage to services.

. Coordinates new client intake procedures.

. Develops policies and procedures for the on-site service team.

In addition:

. Provides direct clinical supervision to case management staff.

. Assists the Program Director in monitoring clinical documentation and internal statistical reporting, including AWARDS database.

. Responds to crisis in collaboration with the psychiatrist and LPN, and serve as point person to coordinate communication.

. Full-time position and on call 24 hours/day, seven days/week for all clinical emergencies as needed.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Counselor, MSOWS

OVERVIEW: The Medically Supervised Outpatient Withdrawal Service (MSOWS) of Project Renewal is an OASAS, Part 816-licensed, 30-bed medically supervised detoxification facility. Clients spend between 7-21 days in the program where they receive medical supervision from an RN an LPN and a MD, a dedicated bed, as well as ongoing counseling and referral services.

The Counselor will handle a caseload of 6-10 clients and will provide individual and group counseling, as well as treatment planning and referrals to aftercare services. As this unit deals primarily with homeless clients, basic case management is a core responsibility of the job (e.g. completing referrals, coordinating benefits, addressing legal needs, etc.) This position reports directly to the Sr. Counselor.

REQUIREMENTS: Credentials: New York State Credentialed Alcoholism and Substance Abuse Certificate (CASAC) and/or CASAC-T required. Must be able to provide number and/or certificate.

Experience: Minimum two (2) years of progressively responsible work experience required. Prior case management/counseling experience strongly preferred. Experience working with homeless adults and/or substance abuse population and familiarity with OASAS regulations and the requirements of 42 C.F.R. Part 2 (HIPAA), strongly preferred.

Skills: Excellent writing skills a must. Proficiency in Microsoft Office and a familiarity with electronic medical records a plus.

RESPONSIBILITIES:

• Complete timely documentation of all client contact in compliance with OASAS regulations.

• Conduct substance abuse assessments and develop treatment plans for assigned caseload.

• Provide case management services as needed.

• Develop a treatment referral plan for each client in collaboration with community-based treatment centers.

• Facilitate groups as assigned.

• Attend and participate in all staff and team meetings, in-service trainings and case consultation with interdisciplinary team.

• Participate in weekly supervision.

• Attend and participate in all staff and team meetings, and in-service trainings; case consultations with interdisciplinary staff and participate in weekly supervision.

WORK HOURS:

35 hours per week. Operating hours are Monday-Friday 8 AM to 8 PM. Work hours for this position can be flexible within that timeframe, weekends are also available. One weekday late shift (12 PM to 8 PM) required.

To apply: Submit a resume and cover letter, indicating position and salary requirements to: careers@projectrenewal.org EOE.

Front Desk Attendant, Renewal House

Renewal House is a 50 unit, 1 year, transitional living program for people who have completed a substance abuse treatment program and are seeking employment. All participants must be approved by HRA for Category F Housing. Renewal House is located at 491 Fletcher Place in the Bronx.

Required Credentials

• High School Diploma/GED and experience working with homeless and substance abuse population. Bi-lingual preferred.
  

Responsibilities

The responsibilities include, but are not limited to the following:

• Maintain log book at the front desk

• Ensure clients sign in and out when entering and leaving the building

• Monitor that clients comply with curfew and program rules

• Complete paperwork in a timely manner

• Escort clients to appointments or recreational outings

• Communicate effectively with staff and participate in team meetings

• Ability to work nights, weekends, and holidays

To apply: E-mail resume and cover letter indicating position and salary requirements to careers@projectrenewal.org EOE.

Case Manager, Fort Washington

Program Description

The Fort Washington Men's Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse.

The Program Director is specifically responsible for the On Site Rehabilitation Services consisting of two approaches-Team PRIDE and Team STEPS. These programs provide assessment and case management services targeted to reduce the length of stay in the shelter and facilitate the transition to community based housing. With a focus on housing placement, individual and group counseling is used to assist clients in enhancing their adult living skills, and connecting to community based healthcare, mental health and substance abuse services.

Essential Duties and Responsibilities

The essential duties of the Case Manager include but are not limited to the following activities:

• Provides case management for a caseload of approximately 25 men.

• Conducts intake and psychosocial and substance abuse assessments of clients.

• In collaboration with the client, prepares and monitors the Individual Case Management Plan for each client; identifying short and short-term objectives to be achieved.

• Inputs client information and updates into the CARES system.

• Counsels clients through individualized and group sessions on issues such achieving personal goals, finding permanent or alternative housing, maintaining sobriety, medication compliance and employment opportunities.

• Identifies services and makes referrals of clients for medical care, substance abuse services, and employment services.

• Maintains liaison with representatives from community organizations and service providers.

• Organize and educate clients through group activities and other events.

• Maintains accurate and up to date written client documentation as required and in accord with city and state guidelines.

• Performs other duties as assigned by the Director.

Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends.

Physical Activities

Job duties generally require them physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Case Manager must on a daily basis walk between the two floors of the facility, climbing up and down any of the three staircases, Staircase A with 24 steps, or Staircase B with 22 steps or Staircase C with 24 steps, in order to meet with or see clients, or other staff members. The Case Manager is also required to sit at the computer for extended periods of time to review the status of clients' activities, update information about the client. In addition, Case Manager must stand, squat and reach to access the clients' records and use the filing system.

Education Requirements

All candidates must have at least a Bachelor's degree from an accredited college or university. A Master's degree in Social Work or other human services field is strongly preferred.

Experience Requirements

A minimum of three (3) responsible experience working with mentally ill individuals or homeless individuals with either a diagnosis of mental illness or a substance addiction.

Preferred skills:

Communication: Excellent oral, writing and listening skills.

Organizational skills: An ability to work independently and to adjust one's schedules to accommodate the needs of the clients.

Interpersonal skills: An ability to interface with clients as well as all levels of staff.

Computer skills: Knowledge of case management softwares as well as a proficiency in Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Assistant Director/ Shelter Operations, Ana's Place

Program Description Ana's Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse. Overall Responsibilities Under the general direction of the Shelter Director, with the some latitude for independent action and decision making, the Assistant Director/ Shelter Operations at the Bronx Boulevard Men's Shelter is responsible for the day to day management of the functions affecting the health and safety of the clients as well the interior and exterior conditions of the premises; provides supervision to the support staff assisting clients in their daily life skills activities; performs related work. Essential Duties and Responsibilities The essential duties of the Assistant Director/ Shelter Operations include but are not limited to the following activities:

• Supervises the day to day activities being done in the shelter to assist clients in their daily routine and to provide a clean, safe and secure environment for both clients and staff. Tours the shelter on a daily basis to ensure that conditions are in accord with established standards; initiates corrective action if necessary.

• Following review of the occurrence by the Shelter Director, prepares the written Incident Report to be submitted to staff in either Project Renewal or the Department of Homeless Services (DHS) in accord with the priority codes. For Priority 1 incidents makes verbal notifications to designated staff within the established time frames.

• Works collaboratively with maintenance staff to ensure that repairs and special cleanings are done throughout the shelter prior to the bi-annual Callahan inspections conducted by the advocacy group, the Coalition for the Homeless.

• Provides direct supervision to the Residential and Program Aide staff to insure that the appropriate complement of staff is present, that services are being provided to clients, security protocols are being followed and all events are being recorded in the designated Log Books.

• Works collaboratively with the Clinical Director in overseeing the program activities of the Recreation Therapists.

• Manages the personnel staffing for the Residential and Program Aides, including making recommendations on hires, training staff, monitoring performance, and as needed, initiating administrative action, including any recommendation for termination of services.

• Facilitates the monthly resident house meetings.

• Acts as a Liaison between the shelter and representatives from city, and state agencies, such as the Fire Department (FDNY), Facility Maintenance and Development (FMD) of the Department of Homeless Services (DHS), Office of Temporary Disabilities (OTDA). Coordinates any inspections being conducted by any of these jurisdictions.

• Ensures that staffs have the current certifications and credentials for Fire Safety, CPR, and First Aid; updates the tracking system and reminds staff when re-certifications are to be done.

• Assumes the responsibilities of the Shelter Director in her absence.

• Performs other duties as assigned by the Shelter Director. Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends. Able to work evenings, and provide coverage as needed. Physical Activities Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Assistant Director/ Shelter Operations must be able to walk the interior and exterior of the building to inspect the physical conditions of the areas, and must be able to walk between the two floors of the facility (24 stairs), climbing up and down two staircases, in the event the elevator is out of order, in order to observe staff/clients. Finally, the Assistant Director/ Shelter Operations must stand to give direction to staff, sit for extended periods of time at the computer, and bend and or squat to retrieve file records. Education Requirements

• A Bachelor's degree from an accredited college or university, and work experience as stated in item 1 below; or

• Two years of college, and work experience as stated in item 2 below. Experience Requirements

• A minimum of one year of experience supervising the delivery of services to homeless individuals in a shelter environment.

• A minimum of three years of experience working is a shelter environment; one year of the required experience must be in a supervisory capacity. Preferred skills: Credentials/Certificates: A Fire Safety Coordinator F-80 and CPR. Supervision: An ability to motivate both administrative and program staff to work cooperatively to achieve program goals and objectives. Organization: An ability to work well under pressure, and achieve established deadlines. Communication: An ability to communicate with all levels of staff both orally and in writing. Computer skills: Knowledge of case management software and proficiency in Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Program Coordinator, Transitions

Project Renewal Transitions provides supportive housing to 20 chronically street homeless men and women with serious and persistent mental illness/dual diagnoses. The program directly delivers and/or facilitates access to a broad range of services geared towards clients' stabilization and community integration.

Overall Responsibilities:

The Program Coordinator is responsible for administrative oversight of the program, as well as, supervising the direct service staff in the delivery of client services.

Specific Duties and Responsibilities

• Responsible for all admission and discharge decisions.

• Primary liaison with landlords regarding client related issues.

• Provides guidance/direction to program staff in engaging and assessing clients and creating individual housing support plans.

• Provides individual clinical supervision to the Case Manager and Independent Living Specialist(s) - and facilitates regularly scheduled case conferences.

• Participates in monthly face to face check-in visits with all clients.

• Identifies needs and coordinates ongoing training for staff.

• Builds and maintains strong connections with both local and state service providers.

• Ensures timely completion of statistical and reporting requirements.

• Monitors program spending within HUD guidelines.

• Regularly monitors staff activity in our electronic data systems.

• Collaborates with the Director of Mental Health Housing to implement and enforce. policies/procedures that adhere to PRI internal standards and monitoring agency requirements.

• 24-hour on call coverage for client related emergencies.

Physical activities

Job duties general require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Program Coordinator must be able to use the New York City transportation system to make client visits in the field - and must be able to climb up to 6 flights of stairs. While in the office, the Program Coordinator must sit for extended periods of time to use the computer and must stand, reach and bend in using the office filing system.

Qualifications

Candidates must have a Master's degree in Social Work or other Human Services related field with significant experience working with chronically homeless adults who are street homeless and coping with serious mental illness or co-occurring mental health and substance use disorders. A minimum of two years' experience in a supervisory role is required.

Preferred skills:

Organizational skills: An ability to work under pressure and effectively manage internal/external administrative and reporting requirements.

Communication: An ability to communicate effectively both orally and in writing and to listen constructively to staff and clients.

Computer: Proficiency in Microsoft Office, especially Word and Excel and familiarity with case management software.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Care Coordinator, Health Home

A Health Home is a network of caregivers who work in collaboration with one another to ensure that Health Home consumers, (chronically ill individuals) receive comprehensive care coordination. The ultimate goal of Health Home is to ensure consumers stay healthy, out of the emergency room, and out of the hospital.

As part of the Care Manager Team, the Care Coordinator is responsible for managing all aspects of care for Health Home consumers. This includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. As this is an evolving program, additional responsibilities will be added.

Duties include, but are not limited to:

• Coordinate all services for a designated caseload

• Develop an Individualized Care Plan (ICP) collaboratively with the consumer, their family and/or caregivers, and other service providers

• Ensure consumers have access to and participate in needed services as defined in their ICP

• Complete all necessary documentation in a timely manner to facilitate Medicaid billing and maintain all consumer charting using an electronic software program

• Respond to consumer's requests for information and referral

• Other duties as assigned

Qualifications:

Bachelor's degree in Social Work, Psychology or a related health/human services field, one year of direct work with the target population.

Preferred Skills:

Excellent oral and written communications skills; bi-lingual, Spanish speaking a plus; proficiency in Microsoft Office Suite; and experience charting in an electronic health record such as Foothold's AWARDs.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Case Aide, Clinton Residence

Reports to: Program Director

Qualification: High School Diploma or GED required; experience working with mentally ill adults preferred.

Shifts Available: Full time/Part time and Per Diem available : Various shifts including overnight.

Duties:

• 57 bed mental health supportive housing facility in Hell's Kitchen has immediate openings for case aides for above mentioned shifts.

• Participates in socialization and recreational activities with the residents

• Conducts regular room inspections/provides ongoing assessment and feedback to and about resident's ADL skills

• Participates in weekly clinical team meetings; works with case managers to support individual resident goals

• Responsible for front desk support including answering phones, monitoring and securing entrance to the building.

• Provides escorts for clients, as needed, to medical, psychiatric and other appointments.

• Responsible for orienting and assisting new residents including escorting to room and providing linens, toiletries, etc.

• Conduct fire and safety preservation tests during admission process, and as needed.

• Other duties as assigned.

Salary: $12.05 per hour, part-time and full-time includes benefits.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.

Junior Cook, Clinton Residence

Overall Responsibilities:

Under the Chef, the junior cook will assist in providing meals for 57 residents in a 24-hour supportive housing and treatment program for formerly homeless mentally ill adults.

Program Description

Clinton Residence is a transitional treatment facility licensed and regulated by the NYS Office of Mental Health. The facility provides transitional housing for 57 formerly homeless, single adults with chronic mental illness, some of whom are dually diagnosed with a substance abuse disorder.

Essential Duties and Responsibilities

The essential duties of the Custodian include, but are not limited to the following activities:

Reports to Chef for all assignments

Assist the chef to prepare and cook two hot meals per day;

Keep kitchen area, equipment and all food storage space clean;

Provide coverage in the kitchen in the absence of the Chef;

Assist with tracking kitchen inventory;

Provide some supervision of kitchen intern (s) and other trainee staff.

Physical Activities

Job duties generally require they physical activities described below, subject to any necessary reasonable accommodations due disability. While performing the duties of this position, the junior cook is regularly required to perform physical tasks including:

lifting and transporting food inventory

washing pots, pans, dishes and all kitchen utensils

mopping, sweeping and cleaning counters and all surfaces

Must be able to lift items weighing up to 45lbs.

Education Requirements

A High School diploma, GED or Culinary Arts Training Certificate is preferred.

Experience Requirements

Experience working in a kitchen and preparing meals.

Preferred skills:

Teamwork: An ability to communicate, coordinate with other staff and provide reports of relevant incidents.

Interpersonal: An ability to interact well with all levels of staff, residents, and guests visiting the building. Ability to manage conflict calmly and productively.

Communication: Good verbal and listening skills.

Organizational: Strong time management and leadership skills

Culinary: Knowledge of food safety, sanitary and hygiene measures and procedures; knowledge of inventory control; complete knowledge of food preparation.

Schedule: Thursday-Monday, 10am-6pm

Salary: $22,000 annually.

Resume and cover letter to: careers@projectrenewal.org EOE.

Care Coordination Supervisor, Health Home

Health Home Care Coordination program works in partnership with medical and behavioral health providers to align services that promote access to care and enhanced health outcomes for Medicaid recipients with a history or risk of over-utilizing medical and behavioral health services. Using an integrated medical-behavioral health approach, our team conducts face to face and telephonic outreach, provides assessment, intervention, referral, linkage, monitoring and service planning for individuals with complex medical conditions, severe mental illness, substance abuse and long-term care needs. Care Coordinators work closely with networks of clinical service providers to manage identified needs, stabilize participants and reduce health care costs.

Job Summary:

The Care Coordination Supervisor provides clinical and administrative supervision for a team delivering care based on an integrated medical and behavioral health service delivery model. Services are provided to Medicaid recipients living with complex medical conditions, severe mental illness, substance abuse and long-term care needs and a history or risk of over-utilizing medical and behavioral health services. The Care Coordination Supervisor works closely with his/her team to ensure consistent provision of high quality face to face and telephonic outreach, assessment, intervention, referral, linkage, monitoring and service planning for all persons served. The Care Coordination Supervisor compiles and maintains programmatic data reports and builds relationships with Health Home network medical and behavioral health providers to align services that promote access to care and enhanced health outcomes for all clients.

Key Responsibilities:

• Provides clinical and administrative supervision to care coordinators to monitor performance, provides training to teach new skills and coaches to improve performance

• Utilizes management tools and database to track staff work activities including outreach, intake, assessment, service planning and delivery, referrals and linkages to community-based organizations, follow-up, collaboration with collateral contacts, documentation, confidentiality and contact standards

• Develops and implements performance improvement plans and manages progressive disciplinary process as needed

• Writes and delivers performance appraisals

• Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff

• Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations

• Serves as point of contact for crisis intervention services

• Maintains clinical documentation and records that uphold all HIPAA regulations

• Collaborates with referral sources including clinical care providers and legal entities

• Reviews and addresses treatment/medication adherence issues as needed

• Utilizes multiple Electronic Health Record systems

• Develops, delivers and participates in ongoing professional trainings

Job Requirements:

• Master's Degree in social services or behavioral health related field required

• Three (3) years of job-related experience supervising staff who deliver medical, mental health or substance abuse-focused services to individuals living with chronic medical and/or severe and persistent behavioral health needs

• Excellent interpersonal, organizational, writing and computer skills

• Working knowledge of medical and/or behavioral health care environments including diagnoses/assessment, clinical terminology, documentation standards and health information systems strongly preferred Bilingual Spanish, Russian, or Chinese a plus

Resume and cover letter to: careers@projectrenewal.org EOE.

Entitlements Coordinator, Varet Street

Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.

Essential Duties and responsibilities

• Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

• Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

• Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

• Completing the annual renewal of leases, including rent calculations and preparation of renewal lease documents.

• Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

• Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

• Tracking, processing, and analyzing rent and subsidy payments.

• Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

• Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

• Entering, maintaining, and updating rent account data in the agency's property management software.

• Assisting with eligibility determinations and processing applications for low-income housing.

• Acting as Liaison to agency's Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

• Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

• Serving as primary property management contact for tenant and staff at one or more facilities.

• Other duties as assigned by Director or supervisory staff.

Qualification Requirements

1. A Bachelor's degree from an accredited college or university; or

2. Associate's degree and one year of relevant experience such as working with special needs populations; or

3. High School Diploma or GED and two years of relevant experience such as working with special needs populations.

Preferred skills: Excellent oral and written communication skills; proficiency in Microsoft Office Suite, particularly Excel; knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.