Case Manager, St. Nicholas House

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes and jobs.

Title:                     Case Manager

Program:             St. Nicholas House

Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.

Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 

Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:

·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

Physical Activities

Job duties generally require physical activities described below, subject to any necessary reasonable accommodations due to disability.  In the event the elevator is out of service, the Case Manager must be able to walk between the nine floors of the facility in order to provide service to clients. Furthermore, the Case Manager must stand to talk to clients, sit for extended periods at the computer and reach or squat to get records from the files.  Finally, the Case Manager must be able to use the New York City Transit system to attend scheduled appointments and meetings in any of the five boroughs.

Education Requirements

All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university.  A Master’s is degree highly desirable.

Experience Requirements

A minimum of three (3) years of experience working with homeless individuals with either a mental illness or substance addiction or MICA diagnosis

Preferred skills

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible.

Organizational:                  An ability to work independently and adjust one’s schedule to accommodate the needs of the clients.

Interpersonal:                   An ability to interface with clients as well as all levels of staff.

Communication:               Excellent oral, written and listening skills,

Commuter:                         Knowledge of case management software as well as Microsoft Office Suite.

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org EOE. 

Case Manager, Renewal House

Renewal House

Job Description

Case Manager

Renewal House is a 50 unit, 1 year, transitional living program for people who have completed a substance abuse treatment or are currently enrolled in treatment.  All participants must be approved by HRA for Category F Housing. 

Required Credentials

• BA with experience working with homeless and substance abuse population

• Bi-lingual preferred

Responsibilities

The responsibilities include, but are not limited to the following:

·         Provide referrals for clients for medical care, substance abuse services, and employment services as necessary

·         Work as part of a multi-disciplinary team and communicate effectively with other team members

·         Communicate with Out Patient Programs and other outside providers

·         Develop and complete individualized service plans every 90 days

·         Complete intakes, psychosocials, case notes and other paperwork in a timely manner

·         Facilitate weekly groups

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE

Program Director, Leona Blanche House & Bronx Supported Scattered-Site Housing Program

Title: Program Director

Programs: Leona Blanche House & Bronx Supported Scattered-Site Housing Program

Leona Blanche House is an OMH licensed, transitional residence that provides housing and rehabilitative support services to 53 formerly homeless, chronically mentally ill single adults, some of whom have co-occurring substance abuse disorders.

The Bronx Supported Housing Program provides permanent housing and supportive services to 20 single adults diagnosed with chronic mental illness and other co-morbid conditions.

Under the supervision of the Director of Mental Health Housing, the Program Director will be responsible for overall supervision and oversight of the day-to-day operation of both the transitional and permanent housing programs including the reporting of facility maintenance, repair, and renovation needs.  

Essential Duties and Responsibilities:

·         Full administration ofLeona Blanche and Bronx Supported Housing personnel (hiring; supervision; disciplinary action).

·         Conduct continuous needs assessment for program development/evaluation and conformance with local and state regulations and reporting requirements.

·         Provide staff training and development to ensure suitable implementation and evaluation of evidence-based best practices

·         Regularly evaluate staff performance and promote professional growth.

·         Develop and oversee monitoring systems for service fee collection, PNA distribution, and arrear tracking per agency guidelines.

·         Develop tracking systems and complete internal/external statistical, quality assurance, and incident reporting.

·         Oversee purchase of program services and supplies within contractual guidelines.

·         Promote positive community relations which may include participation in community board and local precinct meetings.

·         On call for all clinical and building emergencies.

Requirements:

A Master’s Degree in Social Work or a related field and a minimum of five years of experience working with a psychiatric population.  Candidates’ experience must include three years in a clinical/administrative supervisory role, preferably in a residential setting.

Preferred skills:

Excellent oral and written communication skills; strong organizational, leadership, and team building skills; ability to work well in a highly pressured environment; ability to interface with clients as well as all levels of staff; proficiency in Microsoft Office suite; and knowledge of case management software.

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability.While performing the duties of this position, the Program Director is required to travel frequently using the New York City public transportation system. While on-site at Fletcher Residence, the Director may be required to climb up to three flights of stairs. The Program Director must also be able to sit for extended periods of time working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files.

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org     EOE

Custodian, Clinton Residence

Position Description

Title:                     Custodian

Program:             Clinton Residence, Transitional Supportive Housing Residence

Program Description

Clinton Residence is a transitional treatment facility licensed and regulated by the NYS Office of Mental Health.  The facility provides transitional housing for 57 formerly homeless, single adults with chronic mental illness, some of whom are dually diagnosed with a substance abuse disorder.

Overall Responsibilities:

Under the direction of the Building Superintendent, the Custodian is responsible for assisting in the maintenance of the residential building. 

Essential Duties and Responsibilities

The essential duties of the Custodian include, but are not limited to the following activities:

·         Reports to Building Superintendent for all assignments

·         Responsible for cleaning and disinfecting all commons areas and offices, including bathrooms, stairwells and hallways, to ensure that the building is kept clean

·         Assist in preparing apartments for new residents and with move in/ out process

·         Assist Building Super as directed in minor repairs and correcting potential safety hazards as needed

·         Empty trash and garbage containers and prepare refuse for pick-up

·         Keep building exterior in safe and presentable condition, including ice/ snow removal; sidewalk maintenance and central garden/ courtyard area

·         Under supervision of Building Super, develop building-wide knowledge of all mechanical system operation and maintenance

·         Assist in documentation of fire drills smoke detector/ CO2 detector maintenance

·         Performs other duties as assigned by the Program Director or Clinical Director

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability.  While performing the duties of this position, the custodian is regularly required to perform physical tasks including mopping, sweeping, painting, minor building repairs and other duties as assigned.   The Custodian must stand for extended periods of time and regularly move supplies and materials, and must be able to lift items weighing up to forty (40) pounds.

Education Requirements

A High School diploma or GED is preferred.   

Experience Requirements                                                                                                     One year of experience working in a residential program serving individuals with mental illness and chemical addictions preferred.                                                                                                                                                                            Preferred skills:

Teamwork:                         An ability to communicate, coordinate with other staff and provide reports of relevant incidents.

Interpersonal:                   An ability to interact well with all levels of staff, residents, and guests visiting the building.

Communication:              Good verbal and listening skills.                       

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org    EOE

Assistant Director, Property Management

Organization Description:

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering men, women and children to renew their lives with health, homes, and jobs. Our comprehensive and integrated programs are designed to offer the holistic care our clients need. With a staff of 800 and an annual budget of $50 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title:    Assistant Director, Property Management

Position Description:

We are currently seeking an experienced professional to supervise property management activities for Project Renewal's residential programs, under the direction of the Director of Legal Affairs and Property Management.

Specific responsibilities include but are not limited to the following:

·         Implement Project Renewal's Property Management systems, policies and procedures.

·         Work with the Director of Legal Affairs and Property Management to develop property management systems, policies and procedures.

·         Work with the Director of Legal Affairs and Property Management to prepare individual property management plans for each property/project that reflect Project Renewal's mission and financial goals.

·         Supervise Property Management staff with aim of achieving Project Renewal's goals and benchmarks in compliance, rent collection, occupancy and other Property Management-related areas.

·         Monitor Property Management performance on a regular basis to ensure that it meets Project Renewal's property management standards and benchmarks.

·         Report on Property Management performance on a regular basis.

·         Develop plans, as necessary, to modify procedures and/or take other steps to meet or exceed performance standards.

·         Ensure compliance with all statutory and funders' regulatory and contractual requirements related to property management.

·         Work closely with the Director of Facilities Management on projects or tasks that overlap the two units.

·         Work with the Director of Legal Affairs and Property Management to develop and oversee property management budgets.

·         Assist the Director of Legal Affairs and Property Management in preparation of annual audits and responses.

·         Assist the Director of Legal Affairs and Property Management and the Director of Real Estate Development on major physical plant issues, new construction and capital improvement projects and to oversee asset disposition process.

Specific Requirements:

Bachelor’s Degree in relevant field with minimum 4+ years of experience in property management in a not-for-profit environment, preferably a supportive housing environment.  Graduate degree in relevant field may be considered in lieu of property management experience in a not-for-profit environment.

·         Minimum 2+ years of supervisory experience required.

·         In-depth knowledge of fair housing laws, public subsidy programs, LIHTC project management, certification, compliance and reporting requirements.

·         Strong verbal, writing, financial and analytical skills.

·         Experience in developing and managing budgets.

·         Ability to set objectives, develop plans, and implement strategies to achieve goals.

·         Ability to work independently to develop tools to measure progress in achieving goals.

·         Ability to manage conflict and high-pressure situations.

·         Proficiency with Microsoft Office (Word, Excel, etc.).

·         Excellent organization and communication skills.

·         LIHTC certification strongly preferred.

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org    EOE

Per Diem Front Desk Attendant, Fletcher Residence

Title: Per Diem Front Desk Attendant

Reports to: Program Director

Shifts Available:            Varying shifts

Program Description:  Fletcher Residence is an OMH licensed extended stay residence. The residence provides housing and supportive services for 55 formerly homeless, chronically mentally ill single adults, some of whom have co-occurring substance abuse disorders.

Position:  The Front Desk Attendant is primarily responsible for ensuring safety and security in the building and for engaging in various other activities to support the wellness of residents

·         Monitors and secures entrance to the building, including documenting building entrances/exits and other relevant events

·         Answers and directs telephone calls

·         Receives mail and other deliveries

·         Assists in documentation and response to fire drills and other alarms

·         Communicates regularly with clinical and on-call staff regarding medication, resident, and building issues

·         Provides facility coverage in instances of unplanned absences

·         Other duties as assigned

Qualifications: High School Diploma or GED required; experience working with mentally ill adults preferred.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Entitlements Coordinator-Tenant Relations (Recerts Subsidies), Property Management

Title:     Entitlements Coordinator

Overall responsibilities

Under the general direction of the department Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual re-certifications and lease renewals; and performing related duties.  

Essential Duties and Responsibilities

·         Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

·         Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

·         Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·         Completing annual re-certifications for all tenants.

·         Assisting with compliance requirements, audit preparation, and grant maintenance tasks.

·         Tracking, processing, and analyzing rent and subsidy payments.

·         Assisting with the annual renewal of leases, including rent calculations and preparation of renewal lease documents.

·         Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

·         Assisting with submitting, tracking and processing contract rent adjustment requests for subsidy programs.

·         Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

·         Entering, maintaining, and updating rent account data in the agency’s property management software.

·         Assisting with eligibility determinations and processing applications for low-income housing.

·         Acting as Liaison to agency’s Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

·         Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

·         Serving as primary property management contact for tenant and staff at one or more facilities.

·         Other duties as assigned by Director or supervisory staff.

Qualification Requirements

1.       A Bachelor’s degree from an accredited college or university; or

2.       Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.       High School Diploma or GED and two years of relevant experience such as working with special needs populations.

Preferred skills:

·         Excellent oral and written communication skills

·         Proficiency in Microsoft Office Suite, particularly Excel

·         Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS

·         Experience working on entitlements and in housing management

·         Familiarity with LIHTC requirements

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Manager, Family Housing

Program Description:

Project Renewal’s Family Housing Program is funded by OASAS and will provide housing for 20 formerly homeless families whose head of household has a history of substance abuse.  Families will be living in the Bronx, Brooklyn, and Manhattan.  The goal of this program is to help the clients maintain their housing and sobriety while working towards greater self-sufficiency.

Title:                           Case Manager

Qualifications:        

BA required; Ability to complete assessments, write case notes, and complete service plans; Experience working with individuals who are homeless and/or those affected by substance abuse; Experience or knowledge of families.  Strong time management and writing skills; Willingness to do field work and visit families in their apartments; Spanish Fluency a Plus

Duties:

• Conduct monthly home visits with clients and their children
• Conduct monthly office visits with clients and their children
• Counsel clients about various issues such as money management, sobriety, and employment
• Facilitate groups with families
• Maintain accurate and up-to-date clinical documentation
• Provide referrals to community providers to ensure that families are linked in their neighborhoods
• Contact outside providers (mental health, pcp, schools) to ensure families are linked to appropriate services

Salary:                        Commensurate with experience; excellent benefits

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org      EOE

Job Developer, Next Step ACE

JOB DEVELOPER, NEXT STEP ACE PROGRAM

Next Step ACE is an employment program for individuals with serious mental illness who seek meaningful jobs in competitive employment. The Job Developer is primarily responsible for job development and placement of clients.  The Job Developer also assists with outreach and recruitment efforts to help enroll new clients and maintain our census.

The ACE program, with offices in Manhattan and a satellite office in the Bronx, provides end-to-end employment services including one-on-one specialized vocational training, job placement, job retention support, peer and individual counseling.   Vocational training includes skills/capability assessment and training in basic life skills, resume preparation, interview preparation, job readiness, benefits advisement, and money management. ACE is part of Project Renewal’s Next Step employment program, which also includes adult basic education, computer classes and job retention services.  The ACE program, while operating independently, is closely integrated with these programs.

The Job Developer duties include, but are not limited to:

·         Placing clients into jobs that result in achieving job placement and retention milestone goals

·         Establishing a network of employers who will provide job opportunities that are aligned with the skills and interests of ACE clients

·         Following up on job placements to monitor job retention and satisfaction of employers/clients

·         Meeting with clients individually to develop a customized job search plan

·         Meeting weekly with clients to discuss job search activities, arrange job interviews, practice interviewing skills, develop resumes, complete job applications, and discuss past interviews

·         Conducting outreach and representing the agency at community events to facilitate employer leads and referrals

·         Maintaining timely and objective records in Salesforce and other databases as required by various funding sources

·         Organizing on-site hiring events with employer network

Qualifications:

·         Bachelor’s Degree required.

·         One to three years of previous experience in job development, vocational counseling, and/or working with individuals with serious mental illness or similar population is essential.

·         Computer proficiency is a must.

All interested parties should send a resume and cover letter via email to: careers@projectrenewal.org with Next Step ACE Job Developer in the subject line.

EOE

Outreach and Enrollment Specialist, Next Step

Outreach and Enrollment Specialist

NEXT STEP

The Outreach and Enrollment Specialist will be responsible for oversight of the Centralized Intake/ Outreach Program which entails scheduling outreach events, processing referrals, and overseeing the intake team. Ultimately this position requires time in the field to ensure the steady flow of participants in each of Next Step’s contracts.

Next Step is Project Renewal’s award-winning job placement program which places homeless, formerly homeless, and low-income individuals in competitive employment. Since 2000, Project Renewal has helped nearly 5,000 New Yorkers find and retain employment, achieve economic security, lead more fulfilling lives, and positively contribute to their communities.

Reporting to the Assistant Director of Next Step, duties include, but are not limited to:

·         Recruiting, training, and directly supervising the team of Next Step Counselors and interns.

·         Recruiting clients into the Next Step Program and managing the centralized intake process.

·         Developing and maintaining contacts with a wide network of partner agencies that refer clients to Next Step.  This includes meeting with partner agencies both inside and outside of Project Renewal.

·         Designing presentation materials that represent the breadth of Next Step programs. Presenting these materials to external and internal referral sources.

·         Monitoring the outreach to enrollment time-cycle.

·         Closely managing the team to ensure timely and accurate intake appointments, as well as ongoing quality case management service.

·         Auditing case files to ensure accurate data entry.

·         Maintaining various reports and monitoring program performance outcomes including: weekly/monthly reports that monitor client progress/milestones and monitoring of the Next Step caseloads with respect to referrals, enrollments, assignments, and outcomes.

·         Conducting intakes and case management as needed.

·         Maintaining working relationships with Americorps affiliates such as AVODAH and Public Allies.

·         Utilizing required database systems for government contracts.

·         May be assigned other duties as needed.

Qualifications:

·         B.A. degree required.

·         Excellent presentation and communication skills required.

·         Prior experience in social services is required.

·         Supervisory experience is highly preferred.

·         Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint) is essential. 

·         Good working knowledge of Salesforce database preferred.

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org
EOE

Residential Aide Supervisor, Ana's Place

Position Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Residential Aide Supervisor

Program:        Ana’s Place

Overall Responsibilities

Under the direction of the Assistant Director/ Shelter Operations, the Residential Aide Supervisor directs a staff of Residential Aides in providing direct assistance to the clients in learning and performing their daily life skills activities, and adhering to their program activities and objectives; performs related work.

Program Description

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site psychiatric team provides services Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities

The essential duties of the Residential Aide Supervisor include but are not limited to the following activities depending on the on the particular tour of duty:

·         As needed, performs any of the duties of the Residential Aide which include assisting the clients in their daily tasks and helping them to adhere to their daily schedules, and ensuring they are participating in their scheduled activities. 

·         Ensures that adequate staff of Residential Aides is available to perform the prescribed duties on each shift.

·         Communicates with clinical staff regarding any shift issues affecting the clients, and shares any observations on the behavior of the clients that might be useful to the team.

·         Conducts monthly fire drills in adherence to Fire Department of New York (FDNY) guidelines.

·         Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner.

·         Works collaboratively with the clinical staff regarding monitoring residents’ appointments and schedules.  

·         Reviews the Log Book of the previous tour to become familiar with any incidents or any activities that require follow-up on the current shift.

·         Ensures that any incident is recorded in the Log Book, but especially that priority incidents are recorded, and the appropriate management staff is notified.

·         Completes electronic shift summaries and incident reports.

·         Distributes linen to new clients and prepares used or soiled linens for transport to the laundry services.

·         Performs other duties as assigned by the Assistant Director/ Shelter Operations or other supervisory staff.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of the position, the Program Aide must be able to walk the block of the exterior of the building, as well as walk the interior of the building to assist clients and to talk to staff in the various program areas. In addition, the Program Aide must be able to walk between two floors of the facility (24 steps), climbing up and down two staircases, in the event the elevator is out of order.  Further, the Program Aide must be able to lift or move material and equipment weighing up to 50 pounds, to sit for extended periods of time at the computer, and to bend or squat to retrieve file records.

Education Requirements

A High School Diploma or GED.

Experience Requirements

A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction. One year of the required experience must have been in a supervisory capacity.

Certificates

Must have a CPR and Certificate of Fitness for a Fire Guard, F-80, or have it completed within 90 days of starting employment.

Preferred Skills

Team Building:           An ability to work with entry level staff to enhance their skills to work cooperatively with their peers and other staff in order to serve the needs of the clients.

Communication:        An ability to communicate effectively both orally and in writing.

Interpersonal skills:   An ability to listen attentively to staff and clients and to constructively diffuse a tense or combative situation.

Computer:                  Knowledge of Microsoft Office Suite, especially e-mail, WORD, and EXCEL.

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org
EOE

6/12/2017

Case Manager, PSTP

Title:     Case Manager Intensive

Overall Responsibilities

Under the general direction of either the Senior Case Manager the Intensive Case Manager is responsible for assessing clients to determine what is needed to stabilize them, and working with them to create an Individual case Management Plan to address these needs, so they can learn to live independently, acquire appropriate housing to enable them to return to the community; performs related work.

Specific duties and responsibilities  

• Conducts assessments of clients entering the program, assists them in getting entitlements and benefits, and in collaboration with the clients, develop their Independent Service Plans.

• Reviews the progress with the Independent Service Plans every 3 months, and after 6 months works on the housing plan.

• Visits each client at least four (4) times each month to see if he/she is adhering to the goals in the Individual Case Management Plan as well as adjusting to their living arrangements.

• Inputs contact information regarding each client into the CAIRS and IMA systems, making sure that all notes are done by the end of the month.

• Monitors clients to ensure that they are doing well in managing their affairs such as attending programs, staying on their medication plan, managing their budgets, keeping scheduled appointments, not showing any signs of relapsing, and taking action to move to the next level of the Service Plan.

• As appropriate, identifies issues and liaisons with the Housing Counselors to resolve them.

• Participates in weekly meetings with the entire staff of PSTP to discuss the status of each client in the program. 

• Attends weekly and monthly meetings scheduled with the clients.   

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE           

Senior Residential Aide, East Third Street

Organization Description

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Senior Residential Aide

Program:        East Third Street Men’s Shelter

Program Description

East Third Street is an emergency men’s shelter which helps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Overall Responsibilities

Under the general direction of the Residential Aide Supervisor, the Senior Residential Aide serves as the principal agent of the Residential Aide Supervisor in ensuring that clients perform their daily life skills activities, adhere to their program activities and objectives, and comply with shelter rules and regulations; performs related work.

Essential Duties and Responsibilities:

Depending upon the shift, the essential duties of the Senior Residential Aide include but are not limited to the following activities:

• Performs the duties of a Residential Aide.

• Works cooperatively with program staff at all levels to ensure quality of service.

• Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents.  

• Assists in the planning and organization of recreational activities, events, and outings.   

• Creates and produces monthly recreation calendars as well as flyers and posters publicizing events.

• Coordinates with shift supervisors when staff escorts to events are needed.

• Announces recreational events at weekly house meetings.

• Acts on behalf of Residential Aides Supervisor in Residential Aide Supervisor’s absence.

• Provides crisis intervention and shares accurate pertinent information with appropriate Case Manager and Senior staff.

• Performs other duties as assigned by the Residential Aide Supervisor.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, Senior Residential Aides must walk the ten steps to enter the facility.  Senior Residential Aides must also walk between nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe staff and clients in the event the elevator is out of order.  Senior Residential Aides also walks the exterior of the facility to observe shelter residents while in the community.  Furthermore, Senior Residential Aides must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files and lift up to 30lbs to assist with client’s property pack-up and distribution.

Education Requirements

High School diploma or GED plus work experience as outlined below.

Experience Requirements

Minimum of (1) year of experience working in an emergency shelter.

Certificates and Credentials

Fire Guard certification F-02 or Fire Safety Coordinator F-80

Licenses:                          Valid NY State Driver’s License with a clean driving record, a plus

Preferred skills

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the clients.

Interpersonal:                   Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance abuse issues. 

Communication:               Excellent oral, writing, and listening skills.

Computer:                          Knowledge of Microsoft Office Suite.

Language:                            Bilingual in Spanish a plus.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org           EOE             

Case Manager, In Homes Now

Program Description:

In Homes Now provides 116 formerly homeless men and women with permanent housing.  The multi-disciplinary team works together to ensure that each tenant successfully remain in their housing.  The approach used in this program is a Harm Reduction/Housing First Model.  Housing is provided through independent apartments rented by Project Renewal throughout the Bronx, Brooklyn, and Manhattan.  The case management program provides assessment, treatment planning, advocacy and referral services.

 

Title:                                       Case Manager

Qualifications: 

Bachelor’s degree; ability to complete assessments, and service plans; experience working with individuals who are homeless and/or those affected by substance abuse; strong time management and writing skills; ability to motivate and support clients in a non-judgmental manner; Spanish fluency a plus.

Duties:          

• Case Manager for a caseload of 16 to 18 individuals

• Meet with clients a minimum of 2 times per month in the home

• Assist clients with referrals for medical/dental and substance abuse services

• Maintain accurate and up-to-date clinical and statistical documentation

• Complete service plans every 6 months

• Complete psychosocial annually

• Escort client to appointments

• Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org       EOE

Residential Aide Supervisor, New Providence

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:  Residential Aide Supervisor

Program:    New Providence Women’s Shelter

Program Description

New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site medical and psychiatric clinic operates Monday through Friday, staffed by a nurse, primary care physician and two psychiatric nurse practitioners.

Overall Responsibilities

Under the general direction of the Assistant/Operations Director, with latitude for independent action, the RA Supervisor will provide assistance, support and care to clients residing in the shelter. The RA Supervisor manages and supervises the day-to-day activities of operations at New Providence. The RA Supervisor is the primary connection between operations and clinical staff and the client. The RA supervisor will spend a large amount of time supporting, assisting and enforcing shelter rules with clients. RA Supervisors also serve as the liaison to the current atmosphere in the facility and what are the current client complaints or recommendations. RA Supervisors are also responsible for providing security and safety for all clients and staff. All RA Supervisors are to adhere to the rules and regulations of the shelter and as stated in the provided handbook. Candidate must be able to work all shifts (day, evening, overnight and weekends) and be able to work mandatory overtime since coverage must be provided around the clock.

Essential Duties and Responsibilities

The essential duties of the Residential Aide include but are not limited to the following: 

• Supervise as well as coordinate and ensures the overall cleanliness and good order of the facility

• Supervise as well as coordinate and verifies client movement in the facility in conjunction with other operation and clinical staff; while also monitoring the client conduct and overall behavior during tour of duty

• Supervise as well as report incidents, accidents and client/resident concerns or problems immediately via incident report and/or log book. (Write detailed incident reports regarding client activity and the condition of the entire shelter building)

• Supervise as well as document the status of the facility in the staff communication logbook every 15minutes during each shift

• Supervise as well as distribute and document the receipt of clients’/residents’ mail and packages; conducts inspection for contraband according to established organizational policy

• Supervise as well as conduct rounds throughout the facility and surrounding areas every 15minutes

• Supervise as well as conduct “Room Runs” are needed to assess cleanliness, safety and operating order of plant structure, plumbing, fire extinguishers, and safety kits. Document any violation, notify residential aide supervisor and generate appropriate work order

• Supervise as well as contact appropriate outside emergency response personnel (EMS, Police, Fire Department), appropriately document in the staff communication book the names of those contacted, the time of the contact, and the action taken. Complete incident report and submit by deadline.

• Supervise as well as conducts searches of client suspected of introducing contraband into the facility, according to established organizational policy and procedure; document findings and notifies supervisor(s)

• Pick up Metro-cards and ensure all metro-cards issued are documented and accounted for

• Overnight shift ensures that all movement and count sheets are accurate

• Supervise as well as distribute mail, appointment slips and other documentation to clients

• Supervise as well as monitor client self-administration of prescription and over-the-counter medications

• Supervise as well as attend mandatory and Participate in trainings and monthly staff meetings

• Pass Fire Safety Coordinator F-80 and maintain it during the employment

• Must lead shift by example including work ethic and attendance

• Supervise as well as manages CARES, the DHS client database

• Must be available to work as needed or when the work schedule rotates to meet facility needs

• Perform other duties as assigned by the Operations Director or Shelter Director

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Residential Aide must walk the floors of the facility, traveling up and down both of the two staircases. While the facility does have an elevator that travels to each of the (6) dorm floors of New Providence Women’s Shelter staff may be required to use either staircase to travel to the dorm floors staircase A has 87 steps and Staircase B has 88 steps.

In addition, the Residential Aide Supervisor must be able to stand and bend for long periods of time.

Education Requirements

All candidates must have a High School Diploma/GED from an accredited college or university.  Associates degree in Social Work or other human services field is preferred.

Experience Requirements

A minimum of three years of experience working with homeless Mentally Ill and Chemical Affected also known as (MICA) individuals or other special needs populations preferred.

Preferred skills

Team Building: The ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.

Communication: Excellent oral, writing and listening skills.

Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients.

Interpersonal skills: An ability to relate with clients as well as all levels of staff.

Computer skills: Knowledge of case management software’s, as well as a proficiency in Microsoft Office Suite, especially e-mail, WORD and EXCEL. 

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE.

Dental Assistant, Fort Washington

Employment Opportunity

Project Renewal Health Services

At Fort Washington

DENTAL ASSISTANT WANTED:

Project Renewal Health Services is currently interviewing individuals for the position of Dental Assistant.  The Dental Assistant will work closely with the dental staff at the Fort Washington Dental Clinic to assist in providing quality dental care to the residents of that facility as well as clients from outside of the facility.  The Dental Assistant will work under the supervision of the Dentist to assure that our patients receive quality care in an efficient manner.

Preferred Skills:

• Good communication, organizational and interpersonal skills as well as energy and enthusiasm.

• The ability to work in a busy clinical setting providing dental care to clients who are dealing with mental health and drug dependency issues.

• Strong computer skills are required and experience using the electronic medical record, ECW, is a plus.

• Must be able to take free-handed [without using loops] x-rays accurately on the first attempt (There will be a test).

• Bilingual [English/Spanish] is a plus, but can be waived if the above requirements are met.

Educational Requirements:

• GED/High School Diploma

• Minimum of 2 years’ experience as a Dental Assistant

Salary / Great benefits to be discussed

Monday – Thursday 35 hours/week [No Fridays or Weekends ever!]

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Aide, Clinton Residence

Project Renewal

OMH Licensed Facilities- Clinton Residence

Title: Case Aide

Reports to: Program Director

Qualification: High School Diploma or GED required; experience working with mentally ill adults preferred.

Shifts Available:                    Full time/Part time and Per Diem available

                                                   Various shifts also includes overnight

Duties:

• 57 bed mental health supportive housing facility in Hell’s Kitchen has immediate openings for case aides for above mentioned shifts.

• Participates in socialization and recreational activities with the residents

• Conducts regular room inspections/provides ongoing assessment and feedback to and about resident’s ADL skills

• Participates in weekly clinical team meetings; works with case managers to support individual resident goals

• Responsible for front desk support including answering phones, monitoring and securing entrance to the building.

• Provides escorts for clients, as needed, to medical, psychiatric and other appointments.

• Responsible for orienting and assisting new residents including escorting to room and providing linens, toiletries, etc.

• Conduct fire and safety preservation tests during admission process, and as needed.

• Other duties as assigned.

  Salary: $12.05 per hour, part-time and full-time includes benefits. 

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Front Desk Coordinator/Case Aide, Fetcher Residence

Project Renewal

OMH Licensed Facilities- Fletcher Residence

Title: Front Desk Coordinator / Case Aide

Reports to:  Program Director

Supervises:  N/A

Schedule:  Tuesday – Saturday, 1pm – 9pm (may vary on occasion based on staffing needs)

Salary: $30,000/Year

Program Description:  Fletcher Residence is an OMH-licensed transitional apartment building. The residence provides housing and supportive services for 55 formerly homeless, chronically mentally ill single adults, some of whom have co-occurring substance abuse disorders.

Position:  The Front Desk Coordinator/Case Aide primarily ensures 24-hour staffing coverage to the facility and monitors/reports on the completion of activities performed by Front Desk Attendants.  The Front Desk Coordinator assumes the role of a Case Aide and, under the oversight of the Team Leader, is responsible for providing direct services to tenants as a part of a multi-disciplinary team.  Duties include, but are not limited to:

Coverage:

• Updates and submits for approval staffing schedules to ensure facility coverage
• Participates in an on-call rotation by arranging for or providing front desk coverage in the event of unplanned staffing changes

Safety & Security:

• Is primarily responsible to ensure the completion of all scheduled fire drills

• Completes all required resident fire safety testing within mandated timeframes

• Identifies and reports crises; intervenes in accordance with policies and procedures

• Conducts periodic building rounds and similar activities to ensure building security

Documentation Oversight:

• Reviews the front desk log to ensure that building rounds are being regularly conducted and recorded, that breaches to building security are immediately reported, and that documentation is otherwise completed in accordance with program standards

• Reviews documentation of medication self-administration by front desk attendants for completeness

Direct Services to Residents:

• Observes and documents medication self-administration

• Accompanies residents to appointments as assigned

• Completes periodic room inspections, engages residents in interventions that target activities of daily living and recreation; provides other services as assigned

Qualifications: High School Diploma or GED required; experience working with mentally ill adults preferred.  Ability to use Microsoft Office Suite (Word, Excel, Outlook) and ability to participate in an on-call rotation to arrange staffing coverage are required.

Successful candidates will demonstrate exceptional ethical standards, organizational skills, and commitment to services for people living with mental illness. 

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org   EOE

Program Aide Supervisor, New Providence

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:  Program Aide Supervisor

Program:    New Providence Women’s Shelter

Program Description

New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site medical and psychiatric clinic operates Monday through Friday, staffed by a nurse, primary care physician and two psychiatric nurse practitioners.

Overall Responsibilities

Under the general direction of the Assistant/Operations Director, with latitude for independent action, the Program Aide (PA) Supervisor will provide assistance, support and care to clients residing in the shelter. The PA Supervisor manages and supervises the day-to-day activities of operations at New Providence. The PA Supervisor is the primary connection between operations and clinical staff and the client. The PA supervisor will spend a large amount of time supporting, assisting and enforcing shelter rules with clients. PA Supervisors also serve as the liaison to the current atmosphere in the facility and what are the current client complaints or recommendations. PA Supervisors are also responsible for providing security and safety for all clients and staff. All PA Supervisors are to adhere to the rules and regulations of the shelter and as stated in the provided handbook. Candidate must be able to work all shifts (day, evening, overnight and weekends) and be able to work mandatory overtime since coverage must be provided around the clock.

Essential Duties and Responsibilities

The essential duties of the Program Aide include but are not limited to the following: 

• Coordinate and ensures the overall cleanliness and good order of the facility

• Coordinate and verifies client movement in the facility in conjunction with other operation and clinical staff; while also monitoring the client conduct and overall behavior during tour of duty

• Reports incidents, accidents and client/resident concerns or problems immediately via incident report and/or log book. (Write detailed incident reports regarding client activity and the condition of the entire shelter building)

• Document the status of the facility in the staff communication logbook every 15minutes during each shift

• Distribute and document the receipt of clients’/residents’ mail and packages; conducts inspection for contraband according to established organizational policy

• Conduct rounds throughout the facility and surrounding areas every 15minutes

• During your shift “Room Runs” are needed to assess cleanliness, safety and operating order of plant structure, plumbing, fire extinguishers, and safety kits. Document any violation, notify residential aide supervisor and generate appropriate work order

• In the event off an emergency, contact appropriate outside emergency response personnel (EMS, Police, Fire Department), appropriately document in the staff communication book the names of those contacted, the time of the contact, and the action taken. Complete incident report and submit by deadline.

• Conducts searches of client suspected of introducing contraband into the facility, according to established organizational policy and procedure; document findings and notifies supervisor(s)

• Picks up Metro-cards and ensure all metro-cards issued are documented and accounted for

• Overnight shift ensures that all movement and count sheets are accurate

• Distributes mail, appointment slips and other documentation to clients

• Monitor client self-administration of prescription and over-the-counter medications

• Attend mandatory and Participate in trainings and monthly staff meetings

• Manages CARES, the DHS client database

• Must be available to work as needed or when the work schedule rotates to meet facility needs.

• Perform other duties as assigned by the Program Aide Supervisor, Operations Director or Shelter Director.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Residential Aide must walk the floors of the facility, traveling up and down both of the two staircases. While the facility does have an elevator that travels to each of the (6) dorm floors of New Providence Women’s Shelter staff may be required to use either staircase to travel to the dorm floors staircase A has 87 steps and Staircase B has 88 steps.

In addition, the Residential Aide must be able to stand and bend for long periods of time.

Education Requirements

All candidates must have a High School Diploma/GED from an accredited college or university. Associates degree in Social Work or other human services field is preferred.

Experience Requirements

A minimum of three years of experience working with homeless Mentally Ill and Chemical Affected also known as (MICA) individuals or other special needs populations preferred.

Preferred skills

Team Building: The ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.

Communication: Excellent oral, writing and listening skills.

Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients.

Interpersonal skills: An ability to relate with clients as well as all levels of staff.

Computer skills: Knowledge of case management software’s, as well as a proficiency in Microsoft Office Suite, especially e-mail, WORD and EXCEL. 

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE.

Residential Aide, New Providence

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:  Residential Aide

Program:    New Providence Women’s Shelter

Program Description

New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site medical and psychiatric clinic operates Monday through Friday, staffed by a nurse, primary care physician and two psychiatric nurse practitioners.

Overall Responsibilities

Under the general direction of the Residential Aide (RA)  Supervisor, with some latitude for independent action, the RA provide direct assistance, support and care to clients residing in the shelter. The RA manages the day-to-day activities of operations at New Providence. The RA is the primary connection between the operations and clinical staff and the client. The RA will spend a large amount of time supporting, assisting and enforcing shelter rules with clients. RA’s also serve as the liaison to the current atmosphere in the facility and what are the current client complaints or recommendations. RA’s is also responsible for providing security and safety for all clients and staff. All RA’s are to adhere to the rules and regulations of the shelter and as stated in the provided handbook.

Candidate must be able to work all shifts (day, evening, overnight and weekends) and be able to work mandatory overtime since coverage must be provided around the clock.

Essential Duties and Responsibilities

The essential duties of the Residential Aide include but are not limited to the following: 

• Coordinate and ensures the overall cleanliness and good order of the facility

• Coordinate and verifies client movement in the facility in conjunction with other operation and clinical staff; while also monitoring the client conduct and overall behavior during tour of duty

• Report incidents, accidents and client/resident concerns or problems immediately via incident report and/or log book. (Write detailed incident reports regarding client activity and the condition of the entire shelter building)

• Document the status of the facility in the staff communication logbook every 15minutes during each shift

• Distribute and document the receipt of clients’/residents’ mail and packages; conducts inspection for contraband according to established organizational policy

• Conduct rounds throughout the facility and surrounding areas every 15minutes

• During your shift “Room Runs” are needed to assess cleanliness, safety and operating order of plant structure, plumbing, fire extinguishers, and safety kits. Document any violation, notify residential aide supervisor and generate appropriate work order

• In the event off an emergency, contact appropriate outside emergency response personnel (EMS, Police, Fire Department), appropriately document in the staff communication book the names of those contacted, the time of the contact, and the action taken. Complete incident report and submit by deadline.

• Conducts searches of client suspected of introducing contraband into the facility, according to established organizational policy and procedure; document findings and notifies supervisor(s)

• Picks up Metro-cards and ensure all metro-cards issued are documented and accounted for

• Overnight shift ensures that all movement and count sheets are accurate

• Distributes mail, appointment slips and other documentation to clients

• Monitor client self-administration of prescription and over-the-counter medications

• Attend mandatory and Participate in trainings and monthly staff meetings

• Manages CARES, the DHS client database

• Must be available to work as needed or when the work schedule rotates to meet facility needs.

• Perform other duties as assigned by the Program Aide Supervisor, Operations Director or Shelter Director.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Residential Aide must walk the floors of the facility, traveling up and down both of the two staircases. While the facility does have an elevator that travels to each of the (6) dorm floors of New Providence Women’s Shelter staff may be required to use either staircase to travel to the dorm floors staircase A has 87 steps and Staircase B has 88 steps.

In addition, the Residential Aide must be able to stand and bend for long periods of time.

Education Requirements

All candidates must have a High School Diploma/GED from an accredited college or university.  Associates degree in Social Work or other human services field is preferred.

Experience Requirements

A minimum of three years of experience working with homeless Mentally Ill and Chemical Affected also known as (MICA) individuals or other special needs populations preferred.

Preferred skills

Team Building: The ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.

Communication: Excellent oral, writing and listening skills.

Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients.

Interpersonal skills: An ability to relate with clients as well as all levels of staff.

Computer skills: Knowledge of case management software’s, as well as a proficiency in Microsoft Office Suite, especially e-mail, WORD and EXCEL. 

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE.