Clerical Aide - Fort Washington

Fort Washington Men's Shelter is an emergency men's shelter which helps 200 individuals with Mental Health and Substance Abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management with the assistance of an on-site rehabilitation team, Social Services Case Managers, primary health care and dentistry.


Under the general direction of the Administrative Assistant, with some latitude for independent action and decision making, the Clerical Aide is responsible for a myriad of administrative duties to assist the director in the achievement of the goals and objectives of the program.

The essential duties of the Clerical Aide include, but are not limited to the following activities:

Provide clerical support to the expanded Social Services Department. Assist in collecting data for new DHS initiatives Act as Receptionist for the department Log and distribute incoming mail Maintain the filing systems Keep track of resident grievances from the new DHS Ombudsman's Office Photocopying, scanning and faxing, sending emails Prepare and send outgoing mailings and packages Type documents and correspondence as directed Monitoring of proper medication procedures Delivering patient care during admission, physical examination, TB testing, treatment and follow up Responsible for ongoing assessment of patients while on unit Observing for signs and symptoms of withdrawal and monitoring vital signs Maintaining proper medical/billing/patient-interaction documentation Conducting weekly health group Participating in case conferences, in-services, and consulting with non-medical clinical staff about referrals to follow-up care Providing patient and community education

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Clerical Aide must walk up 5 steps to enter the facility, and while inside must be able to go up 26 steps on Staircase A, 21 steps up Staircase B, and up 24 steps on Staircase C. The Clerical Aide must be able to sit for extended periods of time as well walk from the director's office to the library which is about a block in length. In addition must also be able to reach or squat to get records from files.

Education Requirements:

High school diploma or GED.

Experience Requirements:

A minimum of one (1) year of experience working with homeless individuals who have been diagnosed with mental illness and or suffering from an addiction to alcohol or illicit drugs.

Teamwork: Ability to work collaboratively with peers and other staff in order to perform tasks as efficiently and effectively as possible.

Communication: Ability to communicate effectively, both orally and in writing, with all levels of staff and with clients.

Interpersonal: Ability to set priorities with the daily assignments and to meet deadlines established by Director.

Computer: Proficiency in Microsoft Office Suite, especially email, Word, and Excel.

To apply: e-mail resume with cover letter indicating position and salary requirements to: