Certified Peer Advocate

 Overall Responsibilities:

The Recovery Peer Advocate will provide non-clinical peer support in the Community as well as The Recovery Center.  These support services include outreach, client engagement in treatment, reinforcing client’s engagement and connecting clients to community based treatment and recovery services.  The Peer Advocate will provide outreach at shelters, drop in centers and medical clinics using education and lived experience to connect people to treatment.  The Peer Advocate will be part of a multi-disciplinary support team supervised by the Program Director, a qualified health professional. 

 

Essential Duties and Responsibilities:

The essential duties of Peer Advocate include but are not limited to the following activities:

·         Engaging individuals to consider entering addiction treatment programs

·         Raising awareness of existing social and support services and linking individuals to formal recovery supports

·         Providing education and training regarding overdose prevention to individuals who have overdosed or at risk for overdosing.

·         Modeling coping skills

·         Developing recovery plans

·         Providing crisis support, especially after periods of hospitalizations or incarceration

·         Participating in case conferences

·         Providing all documentation required by federal, state and local funders

Qualifications:  

·         Certified Recovery Peer Advocate approved by OASAS. 

·         Minimum of 1 year working with a homeless population

·         HSG or equivalent

·         Spanish speaking a plus

To apply: e-mail resume with cover letter indicating position and salary requirements to:careers@projectrenewal.org

Director of Operations City Beet Kitchen

Title:                      Director of Operations

Location:             City Beet Kitchen

Overall Responsibilities:

Project Renewal (PRI) is looking for an experienced professional to manage its $6 million catering company, City Beet Kitchens (CBK).  CBK is a social purpose business, established in 1995 and currently serving ones million meals annually. The Director of Operations will report to the Food Service Director.  The position will oversee the kitchen at 8 E. Third St.

Essential Duties and Responsibilities:

The essential duties of the Director of Operations include but are not limited to the following activities:

The job responsibilities fall into to 5 general categories: Operations, Financial Management, Compliance, Planning and Quality Control.   Specific tasks include:

Operations:

·         Oversee all ordering of food, supplies and equipment.

·         Weekly review of inventory to ensure adequate supplies.

·         Supervise Transportation Manager

·         Ensure all equipment is in working order and all maintenance contracts are up to date and current.

·         Available 24/7 to respond to delivery problems, staffing issues and complaints from customers.

·         Develop a training and procedural manual for staff.

·         Recruit staff as needed.

Financial Management

·         Price meals and update pricing tool.

·         Oversee contract renewals.

·         Prepare monthly reports that track each contract/event revenue and costs.

·         Monthly review of fiscal reports to ensure they agree with CBK monthly revenue and expense report.

·         Monitor cost of labor, food and supplies.

Compliance

·         Monitor compliance with NYC Food Standards.

·         Work with contracted nutritionist to develop new menus plus special meals for religious or medical conditions.

Planning

·         Work with the Food Service Director to develop annual income and profit projections.

·         Work with the Food Service Director to develop a strategic plan

Quality Control

·         Monthly follow up calls with each of our contracts.

·         Develop a customer/client satisfaction survey.

·         Implement procedures that ensure portion and quality control for all meals leaving the kitchens.

  

Qualifications:

·         Bachelor’s degree or equivalent experience.  

·         Minimum of two (5) years of experience managing a large catering company with a high proportion of entry level employees Computer database skills and word-processing, required.

·         Familiarity with Microsoft Office applications, desirable.

·         Must be knowledgeable and experienced in data-based inventory and ordering systems

·         Excellent time management, organizational, and customer service skills.

·         High degree of organizational skills

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org

 

 

CASAC - Counselor

   

Title:             CASAC - Counselor

 Program:             The Recovery Center

Essential Duties and Responsibilities:

The essential duties of Counselor include but are not limited to the following activities:

  • Conduct substance abuse assessments; development of treatment plans for assigned caseload.

  • Provide individual counseling to twenty (20) to thirty (30) clients per week; case management as needed.

  • Facilitation of substance abuse education groups, relapse prevention groups, anger management groups, and/or life skills groups.

  • Documentation of all client contact in compliance with OASAS and DMH regulations.  Documentation completed within OASAS timeframes.

  • Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff.

  • Completion of caseload reports to NYC HRA STARS system and NYS OASAS Vocational Rehabilitation, and NYS Department of Probation programs; completion of OASAS PAS Admission and Discharge forms.

  • Identification and outreach to possible referral sources to recruit new clients to the clinic.

  

*** Saturdays and evenings required***

  Qualifications:

  • Bachelor’s degree, or

  • New York State Credentialed Alcoholism and Substance Abuse certificate (CASAC), or CASAC-eligible. 

  • Must be able to provide CASAC number or proof of CASAC-eligible status.

  • Minimum two (2) years’ experience providing direct care to individuals with alcohol and substance dependence; experience with homeless and forensic adults;

  • Five (5) years uninterrupted sobriety is required for candidates who are themselves in recovery. 

  • Good writing skills are essential. 

  • ComputerLiteracy: familiarity with OASAS documentation requirements.

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Substance Abuse Counselor, Recovery Center

 

Title:                     Substance Abuse Counselor

Program:             Recovery Center

 

Essential Duties and Responsibilities:

The counselor’s responsibilities include, but are not limited to, the following:

  • Conduct substance abuse assessments; development of treatment plans for assigned caseload.

  • Provide individual counseling to twenty (20) to thirty (30) clients per week; case management as needed.

  • Facilitation of substance abuse education groups, relapse prevention groups, anger management groups, and/or life skills groups.

  • Documentation of all client contact in compliance with OASAS and DMH regulations. Documentation completed within OASAS timeframes.

  • Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff.

  • Completion of caseload reports to NYC HRA STARS system and NYS OASAS Vocational Rehabilitation, and NYS Department of Probation programs; completion of OASAS PAS Admission and Discharge forms.

  • Identification and outreach to possible referral sources to recruit new clients to the clinic.

 

Qualifications

  • Bachelor’s degree, LMSW, LCSW or,

  • New York State Credentialed Alcoholism and Substance Abuse certificate (CASAC), or CASAC-eligible.

  • Must be able to provide CASAC number or proof of CASAC-eligible status

  • Minimum two (2) years’ experience providing direct care to individuals with alcohol and substance dependence; experience with homeless and forensic adults

  • Five (5) years uninterrupted sobriety is required for candidates who are themselves in recovery

  • Good writing skills are essential

  • Computer Literacy: familiarity with OASAS documentation requirements

 

Work Hours 

Thirty-five (35) hour week; Monday to Friday.  Specific hours to be negotiated; one evening required. (Some weekend work may be required. Must be willing to travel to different PRI locations to provide services.)

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Residential Aide

Title:                                      Residential Aide

 Locations:                           Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Homeless Shelters

 Essential Duties and Responsibilities:
Depending on the shift and program, essential duties of the Residential Aide include but are not limited to the following activities:

 

·         Performs the day- to- day monitoring of the residents’ on site activities

·         Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents

·         Assists in the planning and organization of recreational activities, events and outings

·         Wakes the clients as needed, provides clothing and personal care items to clients

·         Ensures that the clients are out of the dormitories according to policies and procedures  

·         Reminds clients of their daily schedules, and assists clients with their daily living skills

·         Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.

·         Secures the clients’ personal property and maintains an inventory of the clients belongings

·         Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff

·         Oversees the shelter at nights and responds to any requests from the clients who are awake

·         Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency situation

·         Complete electronic shift summaries and incident reports

·         Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner

·         Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff

 

Qualifications:

·         A High School Diploma or GED required

·         1 year of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel; computer literate

·         Bilingual or multilingual a plus

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org    

Case Manager

Title:                            Case Manager

Locations:   Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Homeless Shelters, and Supportive Residence Housing

 

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:

 ·         Provide case management and counseling services by conducting intake, psychosocial and housing assessments of clients to identify and obtain financial entitlements, housing and other concrete services (Health Insurance, Food Stamps, SSI etc.)

·         In collaboration with each client, prepares and monitors an Independent Living Plan, identifying long and short-term objectives to be achieved

·         Identifies and makes referrals for community based treatment and support services

·         Counsels clients through individualized and group sessions on issues such as wellness self-management, maintaining sobriety, complying with medication, pursing employment, independent living skills etc.

·         Collaborates with on-site psychiatric provider/nursing/primary care to ensure each client has an aftercare plan

·         Maintains accurate and up to date written client documentation as required and in accord with city, federal, state and local agency regulations and guidelines

·         Inputs client information and updates into the database system

 

Qualifications:

·         Bachelor’s Degree in Social Work or related field of experience required

·         1-2 years of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Proficiency in computer required

·         Bilingual or multilingual a plus

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org    

Clinical Director, New Providence

Title:                     Clinical Director

Program:             New Providence

 

Program Description

The New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site medical and psychiatric clinic operates Monday through Friday, staffed by a nurse, primary care physician and three psychiatric nurse practitioners.

 

Overall Responsibilities

Under the general direction of the Shelter Director, with some latitude for independent action and decision making, the Clinical Director will be responsible for the overall coordination and delivery of services to clients of the New Providence Shelter. The Clinical Director directly supervises 2 Master’s Level Team Leaders; a Housing, Entitlements/Benefits, and Internal Quality Assurance Specialists; and indirectly supervises a team of 7 Case Managers. The Clinical Director serves as a liaison between New Providence and both assigned Shelter ACT Team and Access to Treatment Substance Use Disorder providers. The Clinical Director coordinates service delivery with on-site medical, psychiatric, residential aide, and recreation departments; ensures staff adherence to DHS and Project Renewal policies and procedures; conducts regular quality assurance reviews; is the primary liaison with DHS regarding client assignments, transfers, and exits; performs related work.

 

 Essential Duties and Responsibilities

The essential duties of the Clinical Director include but are not limited to the following activities:

·         Supervises a multi-talented social services staff of Team Leaders, Case Managers, Recreation Coordinators, an Entitlements/Benefits Specialist, an Internal Quality Assurance Specialist and a Housing Specialist in providing services to the clients, ensuring that all DHS/OTDA and Project Renewal protocols are being followed, and that the Statement of Rights/Responsibilities as well as any other required documents are being given to each client.   

·         Coordinates all clinical aspects of the two programs, Modified Therapeutic Community (MTC) and Transitional Living Community (TLC) through collaboration with staff in the Medical and Psychiatric Departments. Ensures that linkages and coordination of services are being done by staff and properly documented

·         Monitors the staff’s timely completion of all clients’ intake processes, assessments, psycho-socials, progress notes, referrals and independent living plans.

·         Acts as a primary Liaison to the Department of Homeless Services (DHS) and the State Office of Temporary and Disability Assistance (OTDA) regarding clinical issues.

·         In collaboration with the Shelter Director, develops and implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS). 

·         Conducts chart reviews, physical charts as well as data in external database, DHS/CARES.  

·         Facilitates the clients’ weekly case conferences and community meetings.

·         Prepares and submits the statistical and reporting requirements of DHS and Division of Health and Mental Health (DoHMH).

·         Manages the Client Money Management program according to Project Renewal protocols while ensuring that their savings targets are being met and funds are allocated to them per the established schedule.   

·         Fosters staff development by conducting team meetings and individual supervisory sessions Clinical Department staff. As needed, provides in-service education for all levels of shelter staff.

·         Provides guidance and direction to the Housing Specialist ensuring that HRA2010E packages are being generated and given to DHS as well as other housing providers.

·         Develops and trains staff in protocols to be followed in clinical emergencies.  

·         Performs other duties as assigned by the Shelter Director.

 

**Available for an on call 24/7/365 basis for either a response or coordination of activities in all clinical emergencies**

 

Qualifications:

·         A Master’s degree in Social Work from an accredited college or university; LCSW is preferred.

·         A minimum of five years of progressively responsible post graduate experience working with a psychiatric population, including homeless mentally ill and MICA adults, three years of the required experience must be clinical and or supervisory experience.

·         Knowledge of case management software as well as a proficiency in Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org    

CASAC Counselor

Title:                                             Counselor

Program:                                    Chemical Dependency Crisis Services

 

The Chemical Dependency Crisis Services (CDCS) of Project Renewal is a 30-bed unit that provides emergency care for the chemical abuser and also serves as an entry point to a continuum of care. It offers 24 hour nursing care, individual counseling, educational and motivational groups, as well as referral services.

 

Essential Duties and Responsibilities:

The essential duties of the Counselor include but are not limited to the following activities:

·         Carry a primary caseload of up to 10 clients

·         Facilitate groups and conduct individual counseling sessions

·         Complete progress notes, psychosocials, treatment plans, treatment plans reviews, as well as other pertinent documentation in a timely manner

·         Conduct ongoing assessments by utilizing evidence-based modalities during treatment phase

·         Attend daily case review meeting and report on caseload status to treatment team

·         Conduct appropriate and timely discharge referrals and work closely with the medical staff

·         Utilize strength perspective with caseload

·         Conduct self in a professional manner and serve as a guide, support, role model and informant to clients

 

Qualifications:

·         CASAC required; CASAC-T certification accepted, but must be in the process of obtaining CASAC

·         Must have 3 years of abstinence from all substance

·         Knowledge of Microsoft Word and Excel required

·         Spanish speaking a plus

 

 

To apply: e-mail resume with cover letter indicating position and salary requirements:  careers@projectrenewal.org

 

Member Engagement Specialist

Position:              Member Engagement Specialist

Program:             Bridge Home

 

Program Description

Bridge Home is an innovative care management program that will provide short-term support for individuals after a behavioral health hospital stay.  The multidisciplinary team will provide targeted, short-term interventions to assist individuals with connecting to community services within 7 to 30 days after an inpatient hospitalization in the Bronx.

 

Position Description

Under the supervision of the Program Manager, the Member Engagement Specialist (MES) is responsible for coordinating the community needs of members at the Wakefield Hospital Center with the goal of ensuring a successful and sustained transition to community living and treatment.  The MES provides psycho-education, care coordination and support to ensure that members’ behavioral health and medical needs are met within the first month post-discharge from an inpatient setting. 

 

Essential Duties and Responsibilities:

The essential duties of the Member Engagement Specialist include but are not limited to the following activities:

Process program referrals

  • Develop collaborative relationships with hospital social workers and support their discharge planning efforts

  • Engage members and develop relationships with community based providers to bridge their transition back in to the community

  • Assist with scheduling, reminding, following up, and rescheduling outpatient appointments to ensure that 80% are met within 7 days of discharge for Bridge Home members

  • Supports member engagement and enroll members interested in bridging services

  • Document a member’s outreach, enrollment, and status into our EMR

  • Facilitate warm-transfers of enrolled member to community based services and escort member when needed to ensure they make their appointment 

  • Perform other related duties, as assigned

 

Qualifications:

  • Bachelor’s Degree in social work, nursing, public health, or a related field

  • Experience in behavioral health and outreach

  • Understanding of substance abuse/mental illness and current treatment options in the community

  • This position will be based mostly in the Bronx and Manhattan, but may require some travel throughout the other boroughs of New York City.

  • Knowledge of the Bronx and New York City human service system is preferred.

  • Bilingual or multilingual a plus.

 

 To apply: E-mail resume and cover letter indicating position and salary requirements to internal.applicant@projectrenewal.org

 

 

Case Manager - East Williamsburg Men's Shelter

Title:                      Case Manager

Program:             East Williamsburg Men’s Shelter

 

Overall Responsibilities

Under the general direction of the Director of Social Services, the Case Manager is responsible for providing the required assessment, case management, and counseling services to clients, enabling them to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or alternative housing in their communities; performs related work.

 

Program Description

East Williamsburg is an emergency men’s shelter which helps 98-140 individuals ages 55+ with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of substance abuse related and health care services provided by different programs such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center available to them throughout the agency.

 

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:.

·         Assigned a caseload of 25-35 clients.

·         Conducts intake and assessments, including psycho-social evaluations for assigned case load. 

·         Provides case management services and assists in the creation of and adherence to their Individual Living Plans, identifying short and long term objectives to be achieved.

·         Inputs all client information and updates into the CARES system.

·         Counsels clients through individualized and group sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities. 

·         Maintains liaison with representatives from community organizations and service and housing providers.

·         Organizes and educates clients through group activities and other events.

·         Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines.

·         Provides escorts as needed to take clients to meetings and appointments.

·         Performs other duties as assigned by the Director of Social Services.

 

Qualifications:

·         Bachelor’s Degree

·         Minimum of three (3) years of related experience working with mentally ill or homeless individuals having either a diagnosis of mental illness or addiction to a substance

·         Knowledge of disability accommodations and disability benefits preferred

·         Bilingual or Multilingual preferred

·         Strong computer skills in MS Office are required and case management

 

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org

 

Counselor, CDCS

Title:                                             Counselor

Program:                                      Chemical Dependency Crisis Services

 

The Chemical Dependency Crisis Services (CDCS) of Project Renewal is a 30-bed unit that provides emergency care for the chemical abuser and also serves as an entry point to a continuum of care. It offers 24 hour nursing care, individual counseling, educational and motivational groups, as well as referral services.

 

Essential Duties and Responsibilities:

The essential duties of the Counselor include but are not limited to the following activities:

·         Carry a primary caseload of up to 10 clients

·         Facilitate groups and conduct individual counseling sessions

·         Complete progress notes, psychosocials, treatment plans, treatment plans reviews, as well as other pertinent documentation in a timely manner

·         Conduct ongoing assessments by utilizing evidence-based modalities during treatment phase

·         Attend daily case review meeting and report on caseload status to treatment team

·         Conduct appropriate and timely discharge referrals and work closely with the medical staff

·         Utilize strength perspective with caseload

·         Conduct self in a professional manner and serve as a guide, support, role model and informant to clients

 

Qualifications:

·         CASAC required; CASAC-T certification accepted, but must be in the process of obtaining CASAC

·         Must have 3 years of abstinence from all substance

·         Knowledge of Microsoft Word and Excel required

·         Spanish speaking a plus

 

 

To apply: e-mail resume with cover letter indicating position and salary requirements:  careers@projectrenewal.org

 

 

Entitlements Coordinator 

Title:                     Entitlements Coordinator           

Program:             Property Management

 

Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.  

 

Essential Duties and responsibilities

·         Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

·         Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

·         Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·         Completing the annual renewal of leases, including rent calculations and preparation of renewal  lease documents.

·          Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

·         Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

·         Tracking, processing, and analyzing rent and subsidy payments.

·         Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

·         Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

·         Entering, maintaining, and updating rent account data in the agency’s property management software.

·         Assisting with eligibility determinations and processing applications for low-income housing.

·         Acting as Liaison to agency’s Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

·         Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

·         Serving as primary property management contact for tenant and staff at one or more facilities.

·         Other duties as assigned by Director or supervisory staff.

 

Qualification Requirements

1.       A Bachelor’s degree from an accredited college or university; or

2.       Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.       High School Diploma or GED and two years of relevant experience such as working with special needs populations.

4.       proficiency in Microsoft Office Suite, particularly Excel;

5.       Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

 

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Peer Counselor

 

Title:                Peer Counselor

Program:         Fort Washington On-Sire Rehab

 

Overall Responsibilities:

Under the general direction of the Clinical Coordinator and under the direct supervision of the Housing Specialist, the Peer Counselor is responsible for providing the required counseling and supportive services to selected clients to facilitate their transition from the shelter to living independently in their communities, as well as to provide the aftercare necessary to ensure permanency; performs related work.

Program Description:

The On-Site Rehab Program is based at the Fort Washington Men’s Shelter - a 200 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and substance abuse.  The program’s services mirror the range of shelter services available and include case management, individual and group counseling, psychiatric assessment and follow-up, medication management, and housing placement assistance.

Essential Duties and Responsibilities:

The essential duties of the Peer Counselor include but are not limited to the following activities: 

·         Supports the efforts of case managers and the Housing Specialist to assist clients in accessing the range of living options they are qualified for including: supportive housing, LINC, family reunification, etc.

·         Meets with identified clients individually and, or in groups to discuss issues related to successful community living including: budgeting, medication adherence, sobriety or harm reduction, and use of leisure time.

·         Escort clients to placements, entitlement appointments, housing interviews and other community support programs.

·         Documents all clients’ information and updates in a timely fashion.

·         Drives the Project Renewal vehicle for housing related activities as needed.

·         Provides ongoing aftercare to identify and address obstacles to permanency.

·         Regularly have post-placement phone and/or face to face contacts and provides community escorts as needed.

·         Performs other duties as assigned by the Clinical Coordinator or Housing Specialist.

*Available to work flexible hours, including evenings and weekends as needed.  On call for emergencies on a 24X7X365 basis, especially after regular work hours and on weekends

Requirements

·         All candidates must have a minimum High School Diploma or GED.

·         Minimum of two years’ experience working with adults who are mentally ill or homeless. Minimum two years’ sobriety -  if applicable.

·         Excellent oral, writing and listening skills.  

·         An ability to work independently and to adjust one’s schedules to accommodate the needs of the clients.

·         An ability to interface with clients as well as all levels of staff and providers.

·         Knowledge of Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org

 

 

 

Case Manager

Title:                Case Manager  

Program:         PAROLE SUPPORT AND TREATMENT PROGRAM

 

Under the general direction of either the Senior Case Manager the Intensive Case Manager is responsible for assessing clients to determine what is needed to stabilize them, and working with them to create an Individual case Management Plan to address these needs, so they can learn to live independently, acquire appropriate housing to enable them to return to the community; performs related work.

 

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:.

·         Conducts assessments of clients entering the program, assists them in getting entitlements and benefits, and in collaboration with the clients, develop their Independent Service Plans.

·         Reviews the progress with the CTI Service Plans every 3 months which will include at least 3 goals, and after 6 months works on the housing plan.

·         Visits each client at least four (4) times each month to see if he/she is adhering to the goals in the Individual Case Management Plan as well as adjusting to their living arrangements. There should be at least 1 collateral contact per month.

·         Inputs contact information regarding each client into the CAIRS and Foothold AWARDS systems, making sure that all notes are done by the end of the month.

·         Monitors clients to ensure that they are doing well in managing their affairs such as attending programs, staying on their medication plan, managing their budgets, keeping scheduled appointments, not showing any signs of relapsing, and taking action to move to the next level of the Service Plan.

·         As appropriate, identifies issues and liaisons with the Housing Counselors to resolve them.

·         Participates in weekly meetings with the entire staff of PSTP to discuss the status of each client in the program. 

·         Attends weekly and monthly meetings scheduled with the clients.   

 

Qualifications:

·         Bachelor’s Degree in Social Work or related field of experience required

·         1-2 years of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Proficiency in computer required.

·         Bilingual or multilingual a plus

 

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org

 

Program Manager/Team Leader

                                                                                                                             

Title:                      Program Manager/Team Leader

Program:             Bronx CTI and Bridge Home

 

Program Description

Bronx CTI

An innovative mental health care management program that provides short term critical time interventions (6 month) and triage to individuals as they transition from a hospital/institutional settings to the community.  This multidisciplinary team will provide targeted, short-term interventions to assist individuals with connecting to community services in the Bronx.   

Bridge Home

An innovative care management program that will provide short-term support for individuals after a behavioral health hospital stay.  The multidisciplinary team will provide targeted, short-term interventions to assist individuals with connecting to community services within 7 to 30 days after an inpatient hospitalization in the Bronx.

 Essential Duties and Responsibilities:

The essential duties of the Program Manager include but are not limited to the following activities:

·         Review referral packages and conduct comprehensive psychosocial assessments to determine the consumer’s medical, psychiatric, housing and other social needs in the community.

·         Direct supervision and clinical overnight for a small team of case managers and engagement specialists.

·         Develop or assist with developing short-term person centered treatment plans to assist clients with achieving their goals. 

·         Monitor, evaluate and record client progress with respect to treatment goals.

·         Establish collaborative working relationships with inpatient treatment teams and plan with them appropriate discharges for clients.

·         Foster relationship with community providers to ensure that clients are connected with appropriate services as they transition back into the community.

·         Work with clients and their housing providers to resolve clinical issues that are impacting on the client’s ability to manage and retain supportive housing.

·         Escort consumers, when indicated, on appointments with community based treatment providers.

 Candidate Requirements:

·         New York State Licensed Social Worker or Mental Health Counselor

·         A minimum of 2 years post-masters work experience in the mental health field, preferably with target population

·         Minimum of 2 years supervisory experience

·         This position will be based mostly in the Bronx and Manhattan, but may require some travel throughout the other boroughs of New York City

·         Bilingual or multilingual a plus

  

To apply: E-mail resume and cover letter indicating position and salary requirements to careers@projectrenewal.org

 

 

 

1/30/19

Member Engagement Specialist

 Position:              Member Engagement Specialist

Program:             Bridge Home

 Program Description

Bridge Home is an innovative care management program that will provide short-term support for individuals after a behavioral health hospital stay.  The multidisciplinary team will provide targeted, short-term interventions to assist individuals with connecting to community services within 7 to 30 days after an inpatient hospitalization in the Bronx.

 Position Description

Under the supervision of the Program Manager, the Member Engagement Specialist (MES) is responsible for coordinating the community needs of members at the Wakefield Hospital Center with the goal of ensuring a successful and sustained transition to community living and treatment.  The MES provides psycho-education, care coordination and support to ensure that members’ behavioral health and medical needs are met within the first month post-discharge from an inpatient setting. 

As part of their role, the MES will work with members to identify the appropriate community services and assist with scheduling appointments.  Through an emphatic engagement approach the MES will support continuation of outpatient services and support better community tenure rates. 

 Essential Duties and Responsibilities:

The essential duties of the Member Engagement Specialist include but are not limited to the following activities:

·         Process program referrals

·         Develop collaborative relationships with hospital social workers and support their discharge planning efforts

·         Engage members and develop relationships with community based providers to bridge their transition back in to the community

·         Assist with scheduling, reminding, following up, and rescheduling outpatient appointments to ensure that 80% are met within 7 days of discharge for Bridge Home members

·         Supports member engagement and enroll members interested in bridging services

·         Document a member’s outreach, enrollment, and status into our EMR

·         Facilitate warm-transfers of enrolled member to community based services and escort member when needed to ensure they make their appointment 

·         Perform other related duties, as assigned

 

Candidate Requirements:

·         Bachelor’s Degree in social work, nursing, public health, or a related field

·         Experience in behavioral health and outreach

·         Understanding of substance abuse/mental illness and current treatment options in the community

·         This position will be based mostly in the Bronx and Manhattan, but may require some travel throughout the other boroughs of New York City.

·         Knowledge of the Bronx and New York City human service system is preferred.

·         Bilingual or multilingual a plus.

 

 To apply: E-mail resume and cover letter indicating position and salary requirements to careers@projectrenewal.org

 

1/30/19

Program Evaluator

Title:                     Program Evaluator

Program:             Program Evaluation and Quality Assurance (PEQA)

 

Program Description:

The Program Evaluation and Quality Assurance (PEQA) Department designs, implements, and manages Project Renewal’s systems of performance measurement and management, quality assurance, and quality improvement.  PEQA’s objective is to enhance the agency’s ability to achieve its mission by developing and facilitating processes that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance.

 

Essential Duties and Responsibilities:

The Program Evaluator reports to the Director of PEQA. An essential member of the PEQA team, the Program Evaluator’s duties include, but are not limited to, the following activities:

·         Coordinate planning, design, and implementation of a wide variety of evaluative activities to measure program performance

·         Collaborate with program leadership and IT on design and development of reports and dashboards to ensure program staff have the information they need

·         Support evaluation activities through developing tools, documenting processes, and conducting relevant research

·         Aggregate and analyze data for relevant reports and ongoing performance management needs

·         Conduct client surveys and focus groups in support of evaluative activities

·         Provide support to program leadership and direct care staff to ensure service model fidelity, data quality, and impact goals are met

·         Other duties and responsibilities as assigned

 

Education/Experience Requirements:

·         Master’s degree in related field, or BA/BS and minimum of two years’ experience in program measurement & evaluation in support of programs in health and human services

·         In depth knowledge of evaluation approaches, strong quantitative skills, and experience using statistical packages

·         Strong interpersonal and communication skills and ability to work effectively with multiple stakeholders

·         Attention to detail, with exceptional organizational and project management skills 

 

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org    

 

Case Manager

Title:                     Case Manager

Program:             St. Nicholas House

 Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.

 Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 

 Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:

·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

·         Performs other duties as assigned by the Clinical Team Leader or Program Director.

 Qualifications:

·         All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university. 

·         A minimum of one year of experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis.

·         Knowledge of case management software as well as Microsoft Office Suite.

·         Bilingual English/Spanish a plus

 

To apply: e-mail resume with cover letter indicating position and salary requirements:  careers@projectrenewal.org

Entitlements Coordinator

Title:                                                     Entitlements Coordinator/ Benefits Advocate

 Program Description:

Renewal House provides subsidized housing and supportive services to 50 formerly homeless men in a congregate care setting; participants have been diagnosed with a substance use disorder and have completed or are engaged in treatment.  Staff offer supports designed to increase participants’ quality of life and help them move to more independent housing in the community.  Working with Case Managers, a Vocational/Housing Specialist, and the Program Director, the Advocate will help clients access public benefits that include but are not limited to: public assistance, SNAP, public health insurance, and federal disability benefits. 

 The advocate will receive training related to public benefits in New York City and providing person-centered care in this population; he or she will also receive ongoing task based and clinical supervision.  Additionally, each staff person at Renewal House designs and facilitates a weekly client group.  While most work will occur during normal business hours, the Advocate will work from 11am-7pm one day per week to reach clients who might be unavailable during the day.

 

Essential Duties and Responsibilities:
The essential duties of the Entitlement Coordinator include but are not limited to the following activities

 

·         Interest in working with people who have been homeless and who are likely to be experiencing or have experienced addiction, trauma and physical and mental health issues;

·         A patient, cooperative, non-judgmental stance;

·         Thorough independent research.  Applicants must be able to seek out, make sense of, and accurately apply large bodies of information, including laws and policy documents; 

·         Clear, effective verbal and written communication with diverse audiences;

·         The ability to seek and use supervision; 

·         The ability to understand and maintain professional boundaries; and,

·         Excellent time management skills, accountability to deadlines, and the ability to see both short and long term projects through to completion

 

Qualifications:

·         A Bachelor’s degree from an accredited college or university; or Associate’s degree and one year of relevant experience such as working with vulnerable population ; or High School Diploma or GED and two years of relevant experience.

·         Spanish fluency is preferred

·         Proficient in Microsoft Word, Excel, PowerPoint

 

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org