Program Coordinator, Transitions

Project Renewal Transitions provides supportive housing to 20 chronically street homeless men and women with serious and persistent mental illness/dual diagnoses. The program directly delivers and/or facilitates access to a broad range of services geared towards clients' stabilization and community integration.

Overall Responsibilities:

The Program Coordinator is responsible for administrative oversight of the program, as well as, supervising the direct service staff in the delivery of client services.

Specific Duties and Responsibilities

  • Responsible for all admission and discharge decisions.

  • Primary liaison with landlords regarding client related issues.

  • Provides guidance/direction to program staff in engaging and assessing clients and creating individual housing support plans.

  • Provides individual clinical supervision to the Case Manager and Independent Living Specialist(s) - and facilitates regularly scheduled case conferences.

  • Participates in monthly face to face check-in visits with all clients.

  • Identifies needs and coordinates ongoing training for staff.

  • Builds and maintains strong connections with both local and state service providers.

  • Ensures timely completion of statistical and reporting requirements.

  • Monitors program spending within HUD guidelines.

  • Regularly monitors staff activity in our electronic data systems.

  • Collaborates with the Director of Mental Health Housing to implement and enforce. policies/procedures that adhere to PRI internal standards and monitoring agency requirements.

  • 24-hour on call coverage for client related emergencies.

Physical activities

Job duties general require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Program Coordinator must be able to use the New York City transportation system to make client visits in the field - and must be able to climb up to 6 flights of stairs. While in the office, the Program Coordinator must sit for extended periods of time to use the computer and must stand, reach and bend in using the office filing system.


Candidates must have a Master's degree in Social Work or other Human Services related field with significant experience working with chronically homeless adults who are street homeless and coping with serious mental illness or co-occurring mental health and substance use disorders. A minimum of two years' experience in a supervisory role is required.

Preferred skills:

Organizational skills: An ability to work under pressure and effectively manage internal/external administrative and reporting requirements.

Communication: An ability to communicate effectively both orally and in writing and to listen constructively to staff and clients.

Computer: Proficiency in Microsoft Office, especially Word and Excel and familiarity with case management software.

To apply: e-mail resume and cover letter indicating position and salary requirements to: EOE.