Fort Washington Men's Shelter is an emergency men's shelter which helps 200 individuals with Mental Health and Substance Abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management with the assistance of an on-site rehabilitation team, Social Services Case Managers, primary health care and dentistry.
Under the general direction of the Clinical Director, with some latitude for independent action and decision making, the Team Leader will provide direct supervision to the Case Managers as well as managing a small caseload to provide assessment, counseling and referral services to the clients at the shelter; ensures that proper protocols are being followed and performs quality assurance activities regarding the delivery of services; performs related work.
Essential Duties and Responsibilities
The essential duties of the Team Leader position, include but are not limited to the following activities:
Performs a thorough assessment of clients being referred to the shelter to determine their appropriateness for our setting, identify the full range of service needs, and make the assignment to a case manager.
Provide guidance and direct supervision to an assigned team of Case Managers to ensure assessments, including psycho-social evaluations are being performed, Independent Living Plans are prepared and being followed, referrals to appropriate programs are made, and integration of services is occurring.
Provide guidance and direction to Housing Specialist to ensure that HRA2010E packages are being generated and being given to DHS as well as other housing providers.
Assists in quality assurance activities to ensure service milestones/program performance goals are met .
As part of the 6 month after care services, monitors status of clients placed in the community to ensure successful community integration. Facilitates the provision of any assistance needed to ensure that clients remain housed.
Ensures that accurate and up to date clinical documents are being maintained and that required data is being inputted in a timely fashion into the CARES system by the Case Managers.
Attends and participates in the weekly P4P Case Conference meetings on the status of each client.
Performs other duties as assigned by the Shelter Director and Clinical Director.
Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Team Leader must walk the floors of the facility, traveling up and down any of the three staircases, Staircase A with 24 steps, Staircase B with 22 steps, and Staircase 3 with 24 steps, in order to see clients. In addition, the Team Leader must stand, bend in order to use the files and be able to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems. Duties:
Master's Degree in Social Work (LMSW)
A minimum of four years of experience working with homeless mentally ill adults or other special needs population. Must have proven supervisory skills including at least two years of supervisory experience.
Team Building: An ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.
Communication: Excellent oral, writing and listening skills.
Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients.
Interpersonal: An ability to relate with clients as well as all levels of staff.
Computer: Knowledge of case management software's as well as a proficiency in Microsoft Office Suite.
To apply: e-mail resume with cover letter indicating position and salary requirements to: firstname.lastname@example.org