Intensive Case Manager

Title:                     Case Manager

Program:             Parole Support & Treatment Program; Permanent Housing Program

 

Program Description:

Project Renewal’s Re-Entry Permanent Housing provides supported housing to 45 men/women with serious and persistent mental illness/dual diagnoses – who also have a history of significant criminal justice involvement/may be under parole supervision.  The program directly delivers and/or facilitates access to a broad range of services geared towards clients’ stabilization and community integration.

 

Overall Responsibilities

Under the general direction of the Program Coordinator, the Case Manager is responsible for assessing clients to determine what is needed to stabilize them, and working with them to create individual plans to address these needs so they can achieve successful community re-entry.

 

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:            

·         Conducts assessments of clients entering the program and assists them in developing individualized Housing Support/Service Plans.

·         Reviews the Housing Support/Service Plan every 6 months- or as needed.

·         Makes face to face contact with each client at a minimum 2 times each month.

·         Facilitates clients’ access to community based treatment and support services – which may include escort and direct linkage.

·         Maintains up to date documentation of all contacts in CAIRS and AWARDS.

·         Participates in regular meetings with the permanent housing staff to discuss the status of each client in the program. 

·         Participates in on-call response system.

·         Performs other duties as assigned by supervisory staff.

 

Qualifications

·         Candidates must have a Bachelor’s Degree in Social Work or other Human Services related field with significant experience working with the seriously mentally ill, dually diagnosed Re-Entry population.  

·         A Master’s Degree is strongly preferred.

·         Proficiency in the Microsoft Office, especially Work and Excel and familiarity with case management software.

 

To apply, submit your resume with a cover letter indicating position and salary requirements to:  careers@projectrenewal.org

Project Renewal is an equal opportunity employer.  Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws. 

Housing Counselor, PSTP

                  PAROLE SUPPORT AND TREATMENT PROGRAM

                                                  JOB DESCRIPTION

Title: Housing Counselor

Overall Responsibilities

Under the direction of the Senior Housing Counselor, the Housing Counselor is responsible for establishing and maintaining a constructive relationship with the clients, providing them with assistance to enable them to successfully perform everyday tasks, to address their issues, to stabilize their lives and ultimately to live independently in the community; performs related work as assigned by the Supervisor. 

Specific duties and responsibilities

Provide clients with day to day assistance in handling their affairs and living in their apartments. Activities include assisting them with shopping, cleaning, cooking, doing laundry, making and going to appointments, providing escorts to make the meetings, delivering their medication weekly, and monitoring their taking their medications..

On a weekly basis, participates in the distribution of medications to the clients, and on an on-going basis, monitors the clients’   compliance with taking their medications.

Works closely with the clinical team to assess and monitor client’s ability to manage their housing situation.

Monitor actions being taken on the client’s 6 month housing plan.

Refer issues with any apartment to the Housing Coordinator for corrective action and or resolution with the Landlord.

 Attend weekly staff meetings to discuss the status of each client with the Director and all other staff members.

Education Requirements

2. High School Diploma or GED plus experience as outlined in item 2 below. 

 

 

   Please email resume to: careers@projectrenewal.org   EOE    

Coordinator, Next Step ACE Program

Title: Coordinator, Next Step ACE Program

ACE is part of Project Renewal’s Next Step employment program, which includes job placement and training services, adult basic education, computer classes and job retention counseling. The ACE program, while operating independently from these services, is closely integrated with these programs. The Coordinator works closely with the Next Step management team.

Essential Duties and Responsibilities:

Reporting to the Director of Next Step, the Coordinator’s duties include, but are not limited to:

  • Managing the day-to-day operations of the ACE program

  • Tracking performance to ensure program goals are met and addressing areas of concern

  • Providing supervision to the ACE team

  • Preparing billing and performance reports for contractors

  • Implementing processes and strategies to ensure high quality service and outcomes

  • Conducting outreach for client referrals to community-based organizations, hospitals, residences, and other social service providers.

  • Utilizing Salesforce and other required databases to collect data, monitor outcomes, and generate reports.

  • Representing Project Renewal by proving presentation to community-based organization, referral partners, funders, and other entities that Next Step collaborates with.

Qualifications:

  • Bachelor’s degree required. Master’s degree preferred but not required.

  • Previous management experience in social service field.

  • Prior experience in vocational counseling or working with individuals with serious mental illness or similar population.

  • Excellent communication and supervisory skills are a must.

  • Strong computer skills in MS Office are required.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

Case Manager Renewal House

Position:             Case Manager  

Program:            Renewal House

 

Program Description:

 

Renewal House is a 50 unit, 1 year, transitional living program for people who have completed a substance abuse treatment or are currently enrolled in treatment.  All participants must be approved by HRA for Category F Housing. 

 

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:

·         Provide referrals for clients for medical care, substance abuse services, and employment services as necessary

·         Work as part of a multi-disciplinary team and communicate effectively with other team members

·         Communicate with Out Patient Programs and other outside providers

·         Develop and complete individualized service plans every 90 days

·         Complete intakes, psychosocials, case notes and other paperwork in a timely manner

·         Facilitate weekly groups

 

Qualifications:

·         Bachelor’s Degree in Social Work or related field of experience required

·         1-2 years of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Proficiency in computer required

·         Bilingual or multilingual a plus

 

To apply: e-mail resume and cover letter, indicating position and salary requirements to: careers@projectrenewal.org       

 

 

Substance Abuse Counselor, Recovery Center

Title:                     Substance Abuse Counselor

Program:             Recovery Center

 

Essential Duties and Responsibilities:

The counselor’s responsibilities include, but are not limited to, the following:

  • Conduct substance abuse assessments; development of treatment plans for assigned caseload.

  • Provide individual counseling to twenty (20) to thirty (30) clients per week; case management as needed.

  • Facilitation of substance abuse education groups, relapse prevention groups, anger management groups, and/or life skills groups.

  • Documentation of all client contact in compliance with OASAS and DMH regulations. Documentation completed within OASAS timeframes.

  • Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff.

  • Completion of caseload reports to NYC HRA STARS system and NYS OASAS Vocational Rehabilitation, and NYS Department of Probation programs; completion of OASAS PAS Admission and Discharge forms.

  • Identification and outreach to possible referral sources to recruit new clients to the clinic.

 

Qualifications

  • Bachelor’s degree, LMSW, LCSW or,

  • New York State Credentialed Alcoholism and Substance Abuse certificate (CASAC), or CASAC-eligible.

  • Must be able to provide CASAC number or proof of CASAC-eligible status

  • Minimum two (2) years’ experience providing direct care to individuals with alcohol and substance dependence; experience with homeless and forensic adults

  • Five (5) years uninterrupted sobriety is required for candidates who are themselves in recovery

  • Good writing skills are essential

  • Computer Literacy: familiarity with OASAS documentation requirements

 

Work Hours 

Thirty-five (35) hour week; Monday to Friday.  Specific hours to be negotiated; one evening required. (Some weekend work may be required. Must be willing to travel to different PRI locations to provide services.)

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Director of Social Services

Position:             Director of Social Services

Program:            Marsha’s House

 

Program Description:

Marsha’s House is a shelter for 81 homeless men and women who identify as part of the LGBTQ community. The shelter is located in the Belmont Section of the Bronx.

 

Essential Duties and Responsibilities:

The essential duties of the Director of Social Services include but are not limited to the following activities:

·         Responsible for the day to day supervision and coordination of clinical services in the facility via regular collaboration with the Shelter Director, Case Managers, Peer Counselors, the Housing Coordinator, Vocational Counselor and the Nurse.

·         Ensuring compliance with established program outcomes as set forth by the Department of Homeless Services and Project Renewal.

·         Assignment for all new admissions.

·         Provide crisis intervention/on-call crisis support for clinical emergencies.

·         Lead a team of Peer Counselors and Case Managers.

·         Oversee staff development activities which include weekly team meetings and individual supervision for case managers, and in-service education, as needed for all levels of staff.

·         Collaborate with Shelter Director and other senior staff to develop and implement program policies and procedures.

 

Qualifications:

·         Master’s degree in Social Work or BA with required experience.

·         Spanish speaking a plus.

·         Must have good verbal communication skills.

·         Minimum of 2 years’ experience, 1 of those years in a supervisory position

·         Experience working with LGBTQ population is essential

 

To apply: e-mail resume and cover letter, indicating position and salary requirements to: careers@projectrenewal.org       

 

Case Manager - St. Nicholas House

Title:                     Case Manager

Program:             St. Nicholas House

 

Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.

 

Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 

 

Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:

 

·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

·         Performs other duties as assigned by the Clinical Team Leader or Program Director.

Education Requirements

All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university. 

 

Experience Requirements

A minimum of three (1) year of experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis.

 

Preferred skills

Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible

An ability to work independently and adjust one’s schedule to accommodate the needs of the client  

An ability to interface with clients as well as all levels of staff.

 Excellent oral, written and listening skills.  Bilingual English/Spanish a plus.

 Knowledge of case management software as well as Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Case Manager, Geffner House

Title:                     Case Manager

Program:             Geffner House

Program Description

Geffner House is a 307 unit supportive Single Room Occupancy (SRO) building that provides permanent housing for low income men and women, including people with serious and persistent mental illness; individuals who are recovering from drug or alcohol addiction; and people who are living with HIV/AIDS. Tenants are offered a comprehensive array of services. 

Overall Responsibilities

Geffner House is seeking an enthusiastic Case Manager with a solid base of clinical knowledge and demonstrated client engagement skills. Under the direction of the two Clinical Coordinators-Mental Health and Substance Abuse Services, the Case Manager is responsible for providing assessments, counseling, and referral services to the tenants living in the building who are people with persistent mental illnesses, individuals who are recovering from drug/alcohol addiction and those living with either HIV or AIDS; performs related work.  This is a perfect opportunity for someone who wants to complete clinical hours towards their LCSW and/or CASAC.

Essential Duties and Responsibilities

The essential duties of the Case Manager include but are not limited to the following activities:

·         Provides intake, psychosocial and substance abuse assessments to tenants and develops an appropriate treatment plan for each tenant in the assigned caseload.

·         Makes home visits, coordinates medical, psychiatric and substance abuse services.

·         Monitors medication compliance as necessary.

·         Maintains up to date written information or case notes on contacts with the tenants and any other required information, and enters all contacts and interventions into the FOOTHOLD/AWARDS system. 

·         Conducts individual and group supportive counseling sessions.

·         Organizes and educates tenants through groups and other activities presenting issues of interest to the tenants such as money management, employment opportunities etc.

·         Links tenants to community services.

·         Performs other duties as assigned by supervisory staff.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Case Manager must walk the stairs from the first to the second floor in order to minimize time lost waiting for the elevator as well as walk between floors in order to see tenants in any of the 307 apartments in the building. In addition, the Case Manager must sit at the computer for extended periods of time to input information on the tenants and to prepare reports. Further, the Case Manager must stand, reach and squat in order to retrieve records from the files.

Education Requirements

1.       A Master’s degree in social work, psychology, or related human services field from an accredited college or university; or

2.       A Bachelor’s degree from an accredited college in social work, psychology or related human services field will be considered with commensurate work experience. 

Experience Requirements

A minimum of one (1) year of experience working with a special needs population, especially individuals with a history of homelessness and mental illness or substance addiction.  Many of our tenants are dual diagnosed. 

Preferred skills:

Teamwork:                      Ability to motivate and work cooperatively with peers, staff and other agencies, in order to serve the needs of the clients as effectively as possible.

Interpersonal:                  Ability to listen attentively to staff and clients and to constructively diffuse tense combative situations; composed and able to perform well under pressure.

Communication:              Excellent oral, writing and listening skills.  Professional presentation.

Computer:                          Knowledge of case management software, and proficiency in Microsoft Office Suite, especially WORD, e-mail and EXCEL.

Language:                           Fluency in Spanish is a plus.

 

To apply: Submit resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE. 

Case Manager

Title:                     Case Manager

Program:             St. Nicholas House

 Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.

 Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 

 Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:

·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

·         Performs other duties as assigned by the Clinical Team Leader or Program Director.

 Qualifications:

·         All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university. 

·         A minimum of one year of experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis.

·         Knowledge of case management software as well as Microsoft Office Suite.

·         Bilingual English/Spanish a plus

 

To apply: e-mail resume with cover letter indicating position and salary requirements:  careers@projectrenewal.org

Entitlements Coordinator 

Title:                     Entitlements Coordinator           

Program:             Property Management

 

Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.  

 

Essential Duties and responsibilities

·         Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

·         Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

·         Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·         Completing the annual renewal of leases, including rent calculations and preparation of renewal  lease documents.

·          Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

·         Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

·         Tracking, processing, and analyzing rent and subsidy payments.

·         Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

·         Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

·         Entering, maintaining, and updating rent account data in the agency’s property management software.

·         Assisting with eligibility determinations and processing applications for low-income housing.

·         Acting as Liaison to agency’s Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

·         Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

·         Serving as primary property management contact for tenant and staff at one or more facilities.

·         Other duties as assigned by Director or supervisory staff.

 

Qualification Requirements

1.       A Bachelor’s degree from an accredited college or university; or

2.       Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.       High School Diploma or GED and two years of relevant experience such as working with special needs populations.

4.       proficiency in Microsoft Office Suite, particularly Excel;

5.       Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

 

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Driver/Housing Assistant

Title:                Driver/Housing Assistant

Program:        Ana’s Place

 

Program Description

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatric provider(s), registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities

The essential duties of the Driver/Housing Assistant include but are not limited to the following activities:

·         Responsible for transporting clients to housing interviews, recreational activities, and other appointments as needed.

·         Responsible for the maintenance and cleanliness of the vehicle.

·         Maintains records of mileage, gas usage, repairs and maintenance checks.

·         Responsible for local pick-up and delivery of supplies and equipment as needed.

·         Shares driving schedules with appropriate staff including administration. 

·         Provides regular monthly reports to site Director and Director of transportation.

·         Escorts and advocates for clients at hosing interviews and other relevant appointments.

·         Participates with team and attends meetings as required.

·         Communicates with Social Services team to discuss client concerns or clients progress.  

·         Performs other duties as assigned by Director.

 

 

 

 

Physical Activities

While performing the duties of this position, the candidate is required on a daily basis to drive for extended periods of time, walk the interior of the building to talk to clients and staff in the various program areas, and must be able to walk between two floors of the facility (24 stairs), climbing up and down two staircases, in the event the elevator is out of order.  In addition, he/she must be able to sit for extended periods of time working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files.

Education Requirements

 High School Diploma/GED

Experience Requirements

·         Candidate must have a valid New York State driver’s license free of moving violations.

·         Two years continuous sobriety.

·         Experience working with mentally ill/MICA adults is preferred.

Preferred Skills

Team Work:                       Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible.

Organizational skills:      An ability to work independently and to adjust one’s schedule to accommodate the needs of the program.

Communication:              Excellent oral, writing , and listening skills.  

Computer skills:               Proficiency in Microsoft Office Suite.

 

To apply: E-mail resume and cover letter indicating position and salary requirements: careers@projectrenewal.org

Independent Living Specialist

Title:                Independent Living Specialist

Program:         Ana’s Place  

 

Overall Responsibilities

Under the general direction of the Clinical Director and under the direct supervision of the Housing Specialist, the Independent Living Specialist is responsible for providing the required counseling and supportive services to selected clients to facilitate their transition from the shelter to living independently in their communities, as well as to provide the aftercare necessary to ensure permanency; performs related work.

Program Description

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities

The essential duties of the Independent Living Specialist include but are not limited to the following activities: 

·         Explores and assists clients in accessing the range of independent living options they are qualified for including: LINC, family reunification, Project Reconnect, room rental, NYCHA, etc.

·         Provides counseling services to assess and increase independent living skills that will enable clients to maintain permanency in the community: budgeting, medication adherence, employment retention, sobriety or harm reduction and  ADLs - both individually and through group sessions.

·         Inputs all clients’ information and updates in a timely fashion into the CARES system.   

·         Drives the Project Renewal vehicle for housing related activities as needed

·         Provides ongoing aftercare to identify and address obstacles to permanency, including making sure that clients make their rent payments after moving out.

·         Regularly has post-placement phone and/or face to face contacts and provides community escorts as needed.

·         Performs other duties as assigned by the Clinical Director or Housing Specialist.

 

Essential Duties and Responsibilities Continued

Available to work flexible hours, including evenings and weekends as needed. Clean driver license and 2 years of sobriety.

Physical Activities

While performing the duties of this position, the Independent Living Specialist must be able to walk the interior of the building to talk to clients and staff in the various program areas, and must be able to walk between two floors of the facility (24 stairs), climbing up and down two staircases, in the event the elevator is out of order.  In addition, the Independent Living Specialist must be able to sit for extended periods of time working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files. Finally, the Independent Living Specialist must be able to travel through the 5 boroughs using public transportation, and lift or move luggage weighing up to 50 pounds.

Education Requirements

All candidates must have at least a Bachelor’s degree from an accredited college or university.  A Master’s degree in Social Work or other human services field is strongly preferred.

Experience Requirements

A minimum of three (3) years of responsible experience working with mentally ill individuals or homeless individuals with either a diagnosis of mental illness or a substance addiction. Housing or real state experience preferred.

Preferred skills:

Communication:              Excellent oral, writing and listening skills.  

Organizational skills:      An ability to work independently and to adjust one’s schedules to accommodate the needs of the clients.

Interpersonal skills:        An ability to interface with clients as well as all levels of staff and providers.

Computer skills:               Knowledge of case management softwares as well as a proficiency in Microsoft Office Suite.

 

 

To apply: E-mail resume and cover letter indicating position and salary requirements: careers@projectrenewal.org

 

Entitlements Coordinator-Bedford Green House

Title:                      Entitlements Coordinator (Intake and Tenant Relations)

Location:             Bedford Green House

 

Program Overview:

Bedford Green House is a new state-of-the-art supportive/affordable housing complex providing homes and services to more than 300 New Yorkers.  Phase I is a building designed to LEED Gold Standards and is scheduled to open in the Bronx in December 2019. Bedford Green House will provide onsite social services including primary care for adults and families and women’s health services, family reunification services, occupational therapy, and more. Funded in part by the NYC Dept. of Health and Hygiene and Human Resources Administration, Bedford Green House supports and encourages a healthy lifestyle with an abundance of resources for the community at large. BGH features sustainable landscaped green roof, rooftop greenhouse, aquaponics growing system, horticultural therapy classes with year-round gardening, planned healthy cooking workshops, community playground, and backyard with recreational and exercise equipment.

 

Overall Responsibilities

Under the general direction of the department Director and Assistant Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; filling vacancies (including lease-up of new housing facilities); performing annual lease renewals and re-certifications; and related duties. 

Essential Duties and Responsibilities:

The essential duties of the Entitlement Specialist include but are not limited to the following activities:

·         Coordinating with government agencies and other third-parties regarding contractual and regulatory compliance during lease-up period

·         Reviewing housing applications and making initial eligibility determinations for applicants referred the Department of Homeless Services (DHS) and other government agencies for lease-up of new facilities and for vacancies as they occur

·         Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing

·         Assisting tenants and prospective tenants with entitlements, income certifications and subsidy applications, as well as with certifications and re-certifications

·         Coordinating intake and move-in processes, including scheduling intake interviews and move-ins; inputting appointments and updates into the FOOTHOLD/AWARDS system; preparing initial lease and move-in documents; coordinating room readiness with maintenance staff; and conducting orientation for new tenants

·         Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs

·         Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff

·         Entering, maintaining, and updating rent account data in the agency’s property management software

·         Tracking, processing, and analyzing rent and rent subsidy payments

·         Acting as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD

·         Serving as Liaison to city housing placement specialists

·         Tracking vacancies, processing data, generating monthly rent statements, and preparing and submitting reports

·         Investigating and resolving tenant issues and disputes

·         Facilitate and coordinate tenant satisfaction assessments, including development of surveys and other tools

·         Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.

·         Manage tenant security deposits and vouchers, including establishing or closing security deposit accounts and redeeming vouchers

·         Serving as primary property management contact for tenants and staff at one or more facilities

·         Other duties as assigned by Director or supervisory staff

 

Qualifications:

  • Education/Experience: 

    • A Bachelor’s degree from an accredited college or university; or

    • Associate degree and one year of relevant experience such as working with special needs populations;

    • High School Diploma or GED and two years of relevant experience such as working with special needs populations

  • Experience with rental subsidy programs and LIHTC requirements

  • LIHTC certification strongly preferred

  • Excellent oral and written communication skills

  • Proficiency in Microsoft Office Suite, particularly Excel

  • Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management

 

To apply: E-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Team Leader, Fort Washington

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                     Team Leader

Program:             Fort Washington

Program Description

The Fort Washington Men’s Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse. 

Overall Responsibilities

Under the general direction of the Clinical Director, with some latitude for independent action and decision making, the Team Leader will provide direct supervision to the Case Managers as well as managing a small caseload to provide assessment, counseling and referral services to the clients at the shelter; ensures that proper protocols are being followed and performs quality assurance activities regarding the delivery of services; performs related work.

Essential Duties and Responsibilities

The essential duties of the Team Leader include but are not limited to the following activities:

·         Performs a thorough assessment of clients being referred to the shelter to determine their appropriateness for our setting, identify the full range of service needs, and make the assignment to a case manager.

·         Provide guidance and direct supervision to an assigned team of Case Managers to ensure assessments, including psycho-social evaluations are being performed, Independent Living Plans are prepared and being followed, referrals to appropriate programs are made, and integration of services is occurring.

·         Provide guidance and direction to Housing Specialist to ensure that HRA2010E packages are being generated and being given to DHS as well as other housing providers.

·         Assists in quality assurance activities to ensure service milestones/program performance goals are met.

·         As part of the 6 month after care services, monitors status of clients placed in the community to ensure successful community integration. Facilitates the provision of any assistance needed to ensure that clients remain housed.

·         Ensures that accurate and up to date clinical documents are being maintained and that required data is being inputted in a timely fashion into the CARES system by the Case Managers.

·         Attends and participates in the weekly P4P Case Conference meetings on the status of each client.

·         Performs other duties as assigned by the Shelter Director and Clinical Director.

 

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Team Leader must walk the floors of the facility, traveling up and down any of the three staircases, Staircase A with 24 steps, Staircase B with 22 steps, and Staircase 3 with 24 steps, in order to see clients. In addition, the Team Leader must stand, bend in order to use the files and be able to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems. 

Education Requirements

Master’s Degree in Social Work (LMSW)

Experience Requirements

A minimum of four years of experience working with homeless mentally ill adults or other special needs population. Must have proven supervisory skills including at least two years of supervisory experience.

Preferred skills:

Team Building:                                An ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.

Communication:              Excellent oral, writing and listening skills.

Organizational skills:     An ability to work independently and to initiate actions to support the efforts of the staff and the clients.

Interpersonal skills:       An ability to relate with clients as well as all levels of staff.

Computer skills:               Knowledge of case management softwares as well as a proficiency in Microsoft Office Suite.

 

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org EOE.

Part-Time Baking and Pastry Instructor

Title:                      Part-Time Baking and Pastry Instructor

Location:             Culinary Arts Training Program

Overall Responsibilities:

Join Project Renewal’s award-winning Culinary Arts Training Program as a part-time baking and pastry instructor. Established in 1995, the Culinary Arts Training Program has been training unemployed New Yorkers in entry level kitchen skills and placing them in jobs all over New York for more than twenty-five years.

Essential Duties and Responsibilities:

The essential duties include but are not limited to the following activities:

·         Teach a curriculum consisting of lectures, demonstrations, and hands-on training

·         Conduct in-classroom demonstrations as required by curriculum

·         Demonstrate techniques and concepts as required by the curriculum

·         Deliver clear, concise and organized lectures

·         Assess student performance through observation and interaction, along with written and practical examinations

·         Collaborate with other instructors to write monthly student evaluations

·         Maintain a positive and focused learning environment

·         Assure classes are conducted in a manner that complies with principles of food safety and sanitation

·         Maintain accurate records of student attendance and performance

·         Participate in weekly team meetings

 

 

Qualifications:

·         In-depth skills and knowledge of all kitchen operations especially with regards to baking and pastries

·         Possess strong leadership, communication, organization, relationship and presentation skills

·         Experience with training groups of students

·         Capable of producing a consistent product in a timely manner, consistently

·         Proficiency in Microsoft Word and Outlook

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org

Trainer & Retention Specialist

 

Title:                      Trainer & Retention Specialist

Location:             Next Steps

Program Overview:

The Next Step Trainer and Retention Specialist will be responsible for facilitating workshops designed to enhance the soft skills necessary for clients to succeed in the workplace. They will also be responsible for maintaining a caseload of employed clients, assisting and supporting them in their current jobs and as they advance in the workplace; gathering current wage, job advancement, and job retention information on clients, and reporting results to the Assistant Director of Next Step.

 

Essential Duties and Responsibilities:

Reporting to the Assistant Director of Next Step, duties include, but are not limited to:

 

Trainer:

·         Facilitate a range of job readiness workshops to prepare clients for the world of work

·         Document attendance and client progress in Salesforce and other systems required by funding sources

·         Develop and implement new workshops as necessitated by new contracts, employer and client needs

·         Provide one-on-one job readiness support such as mock interviews and resume development

·         Assist clients with computer skills and on-line job search

 

Job Retention Specialist:

·         Manage a caseload of employed clients and provide ongoing job retention services that meet program goals

·         Obtain job placement and retention (30, 90, 180, 365 days) milestone documentation including pay stubs and employment verification forms

·         Coordinate activities designed to help graduates retain jobs and develop new skills to advance in their careers

·         Maintain employment data such as wage increases, promotions, resignations, and terminations; and generating reports and statistics

·         Communicate with clients’ case management staff to keep them apprised of clients’ workplace progress and to ascertain any developments which may affect clients’ workplace performance

 

Qualifications:

·         B.A. degree strongly preferred.

·         Excellent presentation and communication skills required.

·         Prior workshop facilitation experience is required; workforce development facilitation experience is preferred.

·         Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint) is essential. 

·         Preferred: Good working knowledge of Salesforce database.

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org

Certified Peer Advocate

 Overall Responsibilities:

The Recovery Peer Advocate will provide non-clinical peer support in the Community as well as The Recovery Center.  These support services include outreach, client engagement in treatment, reinforcing client’s engagement and connecting clients to community based treatment and recovery services.  The Peer Advocate will provide outreach at shelters, drop in centers and medical clinics using education and lived experience to connect people to treatment.  The Peer Advocate will be part of a multi-disciplinary support team supervised by the Program Director, a qualified health professional. 

 

Essential Duties and Responsibilities:

The essential duties of Peer Advocate include but are not limited to the following activities:

·         Engaging individuals to consider entering addiction treatment programs

·         Raising awareness of existing social and support services and linking individuals to formal recovery supports

·         Providing education and training regarding overdose prevention to individuals who have overdosed or at risk for overdosing.

·         Modeling coping skills

·         Developing recovery plans

·         Providing crisis support, especially after periods of hospitalizations or incarceration

·         Participating in case conferences

·         Providing all documentation required by federal, state and local funders

Qualifications:  

·         Certified Recovery Peer Advocate approved by OASAS. 

·         Minimum of 1 year working with a homeless population

·         HSG or equivalent

·         Spanish speaking a plus

To apply: e-mail resume with cover letter indicating position and salary requirements to:careers@projectrenewal.org

Director of Operations City Beet Kitchen

Title:                      Director of Operations

Location:             City Beet Kitchen

Overall Responsibilities:

Project Renewal (PRI) is looking for an experienced professional to manage its $6 million catering company, City Beet Kitchens (CBK).  CBK is a social purpose business, established in 1995 and currently serving ones million meals annually. The Director of Operations will report to the Food Service Director.  The position will oversee the kitchen at 8 E. Third St.

Essential Duties and Responsibilities:

The essential duties of the Director of Operations include but are not limited to the following activities:

The job responsibilities fall into to 5 general categories: Operations, Financial Management, Compliance, Planning and Quality Control.   Specific tasks include:

Operations:

·         Oversee all ordering of food, supplies and equipment.

·         Weekly review of inventory to ensure adequate supplies.

·         Supervise Transportation Manager

·         Ensure all equipment is in working order and all maintenance contracts are up to date and current.

·         Available 24/7 to respond to delivery problems, staffing issues and complaints from customers.

·         Develop a training and procedural manual for staff.

·         Recruit staff as needed.

Financial Management

·         Price meals and update pricing tool.

·         Oversee contract renewals.

·         Prepare monthly reports that track each contract/event revenue and costs.

·         Monthly review of fiscal reports to ensure they agree with CBK monthly revenue and expense report.

·         Monitor cost of labor, food and supplies.

Compliance

·         Monitor compliance with NYC Food Standards.

·         Work with contracted nutritionist to develop new menus plus special meals for religious or medical conditions.

Planning

·         Work with the Food Service Director to develop annual income and profit projections.

·         Work with the Food Service Director to develop a strategic plan

Quality Control

·         Monthly follow up calls with each of our contracts.

·         Develop a customer/client satisfaction survey.

·         Implement procedures that ensure portion and quality control for all meals leaving the kitchens.

  

Qualifications:

·         Bachelor’s degree or equivalent experience.  

·         Minimum of two (5) years of experience managing a large catering company with a high proportion of entry level employees Computer database skills and word-processing, required.

·         Familiarity with Microsoft Office applications, desirable.

·         Must be knowledgeable and experienced in data-based inventory and ordering systems

·         Excellent time management, organizational, and customer service skills.

·         High degree of organizational skills

 

To apply: E-mail resume and cover letter indicating position and salary requirements to:  careers@projectrenewal.org

 

 

CASAC - Counselor

   

Title:             CASAC - Counselor

 Program:             The Recovery Center

Essential Duties and Responsibilities:

The essential duties of Counselor include but are not limited to the following activities:

  • Conduct substance abuse assessments; development of treatment plans for assigned caseload.

  • Provide individual counseling to twenty (20) to thirty (30) clients per week; case management as needed.

  • Facilitation of substance abuse education groups, relapse prevention groups, anger management groups, and/or life skills groups.

  • Documentation of all client contact in compliance with OASAS and DMH regulations.  Documentation completed within OASAS timeframes.

  • Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff.

  • Completion of caseload reports to NYC HRA STARS system and NYS OASAS Vocational Rehabilitation, and NYS Department of Probation programs; completion of OASAS PAS Admission and Discharge forms.

  • Identification and outreach to possible referral sources to recruit new clients to the clinic.

  

*** Saturdays and evenings required***

  Qualifications:

  • Bachelor’s degree, or

  • New York State Credentialed Alcoholism and Substance Abuse certificate (CASAC), or CASAC-eligible. 

  • Must be able to provide CASAC number or proof of CASAC-eligible status.

  • Minimum two (2) years’ experience providing direct care to individuals with alcohol and substance dependence; experience with homeless and forensic adults;

  • Five (5) years uninterrupted sobriety is required for candidates who are themselves in recovery. 

  • Good writing skills are essential. 

  • ComputerLiteracy: familiarity with OASAS documentation requirements.

 

 

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org

 

Residential Aide

Title:                                      Residential Aide

 Locations:                           Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Homeless Shelters

 Essential Duties and Responsibilities:
Depending on the shift and program, essential duties of the Residential Aide include but are not limited to the following activities:

 

·         Performs the day- to- day monitoring of the residents’ on site activities

·         Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents

·         Assists in the planning and organization of recreational activities, events and outings

·         Wakes the clients as needed, provides clothing and personal care items to clients

·         Ensures that the clients are out of the dormitories according to policies and procedures  

·         Reminds clients of their daily schedules, and assists clients with their daily living skills

·         Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.

·         Secures the clients’ personal property and maintains an inventory of the clients belongings

·         Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff

·         Oversees the shelter at nights and responds to any requests from the clients who are awake

·         Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency situation

·         Complete electronic shift summaries and incident reports

·         Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner

·         Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff

 

Qualifications:

·         A High School Diploma or GED required

·         1 year of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel; computer literate

·         Bilingual or multilingual a plus

To apply: e-mail resume with cover letter indicating position and salary requirements: careers@projectrenewal.org