Program Director, Fletcher House

Qualifications: Master’s degree preferred; Bachelor’s degree with 2 years supervisory experience will be considered; ability to monitor staff completion of assessments, case notes, service plans, and psychosocial; experience working with individuals who are homeless and those affected by substance abuse or mental illness; strong time management and writing skills; ability to motivate and support clients and staff in a non-judgmental manner; bilingual in Spanish/English a plus.


·  Ensure case management compliance with city regulations

· Complete intakes on new clients

· Supervise all clinical documentation; ensure timeliness and quality of required clinical documents; perform chart audits

· Develop and maintain a Policy and Procedure Manual that addresses the regulations of DOHMH

· Provide crisis intervention and address client non-compliance issues

· Provide on-call support to front desk staff during evening and weekend shifts

· Facilitate weekly team meetings, individual supervision, and front desk team meetings

· Facilitate client groups as needed

·  Attend trainings and meetings with funders as needed

Salary: Commensurate with experience; excellent benefits

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