Case Manager, St. Nicholas House

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes and jobs.

Title:                     Case Manager

Program:             St. Nicholas House

Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.

Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 

Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:

·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

Physical Activities

Job duties generally require physical activities described below, subject to any necessary reasonable accommodations due to disability.  In the event the elevator is out of service, the Case Manager must be able to walk between the nine floors of the facility in order to provide service to clients. Furthermore, the Case Manager must stand to talk to clients, sit for extended periods at the computer and reach or squat to get records from the files.  Finally, the Case Manager must be able to use the New York City Transit system to attend scheduled appointments and meetings in any of the five boroughs.

Education Requirements

All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university.  A Master’s is degree highly desirable.

Experience Requirements

A minimum of three (3) years of experience working with homeless individuals with either a mental illness or substance addiction or MICA diagnosis

Preferred skills

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible.

Organizational:                  An ability to work independently and adjust one’s schedule to accommodate the needs of the clients.

Interpersonal:                   An ability to interface with clients as well as all levels of staff.

Communication:               Excellent oral, written and listening skills,

Commuter:                         Knowledge of case management software as well as Microsoft Office Suite.


To apply: E-mail resume and cover letter indicating position and salary requirements to: EOE.