Title: Case Manager
Program: Geffner House
Geffner House is a 307 unit supportive Single Room Occupancy (SRO) building that provides permanent housing for low income men and women, including people with serious and persistent mental illness; individuals who are recovering from drug or alcohol addiction; and people who are living with HIV/AIDS. Tenants are offered a comprehensive array of services.
Geffner House is seeking an enthusiastic Case Manager with a solid base of clinical knowledge and demonstrated client engagement skills. Under the direction of the two Clinical Coordinators-Mental Health and Substance Abuse Services, the Case Manager is responsible for providing assessments, counseling, and referral services to the tenants living in the building who are people with persistent mental illnesses, individuals who are recovering from drug/alcohol addiction and those living with either HIV or AIDS; performs related work. This is a perfect opportunity for someone who wants to complete clinical hours towards their LCSW and/or CASAC.
Essential Duties and Responsibilities
The essential duties of the Case Manager include but are not limited to the following activities:
· Provides intake, psychosocial and substance abuse assessments to tenants and develops an appropriate treatment plan for each tenant in the assigned caseload.
· Makes home visits, coordinates medical, psychiatric and substance abuse services.
· Monitors medication compliance as necessary.
· Maintains up to date written information or case notes on contacts with the tenants and any other required information, and enters all contacts and interventions into the FOOTHOLD/AWARDS system.
· Conducts individual and group supportive counseling sessions.
· Organizes and educates tenants through groups and other activities presenting issues of interest to the tenants such as money management, employment opportunities etc.
· Links tenants to community services.
· Performs other duties as assigned by supervisory staff.
Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Case Manager must walk the stairs from the first to the second floor in order to minimize time lost waiting for the elevator as well as walk between floors in order to see tenants in any of the 307 apartments in the building. In addition, the Case Manager must sit at the computer for extended periods of time to input information on the tenants and to prepare reports. Further, the Case Manager must stand, reach and squat in order to retrieve records from the files.
1. A Master’s degree in social work, psychology, or related human services field from an accredited college or university; or
2. A Bachelor’s degree from an accredited college in social work, psychology or related human services field will be considered with commensurate work experience.
A minimum of one (1) year of experience working with a special needs population, especially individuals with a history of homelessness and mental illness or substance addiction. Many of our tenants are dual diagnosed.
Teamwork: Ability to motivate and work cooperatively with peers, staff and other agencies, in order to serve the needs of the clients as effectively as possible.
Interpersonal: Ability to listen attentively to staff and clients and to constructively diffuse tense combative situations; composed and able to perform well under pressure.
Communication: Excellent oral, writing and listening skills. Professional presentation.
Computer: Knowledge of case management software, and proficiency in Microsoft Office Suite, especially WORD, e-mail and EXCEL.
Language: Fluency in Spanish is a plus.
To apply: Submit resume and cover letter indicating position and salary requirements to: firstname.lastname@example.org EOE.