Clinical Director, New Providence

Title:                     Clinical Director

Program:             New Providence


Program Description

The New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, an on-site medical and psychiatric clinic operates Monday through Friday, staffed by a nurse, primary care physician and three psychiatric nurse practitioners.


Overall Responsibilities

Under the general direction of the Shelter Director, with some latitude for independent action and decision making, the Clinical Director will be responsible for the overall coordination and delivery of services to clients of the New Providence Shelter. The Clinical Director directly supervises 2 Master’s Level Team Leaders; a Housing, Entitlements/Benefits, and Internal Quality Assurance Specialists; and indirectly supervises a team of 7 Case Managers. The Clinical Director serves as a liaison between New Providence and both assigned Shelter ACT Team and Access to Treatment Substance Use Disorder providers. The Clinical Director coordinates service delivery with on-site medical, psychiatric, residential aide, and recreation departments; ensures staff adherence to DHS and Project Renewal policies and procedures; conducts regular quality assurance reviews; is the primary liaison with DHS regarding client assignments, transfers, and exits; performs related work.


 Essential Duties and Responsibilities

The essential duties of the Clinical Director include but are not limited to the following activities:

·         Supervises a multi-talented social services staff of Team Leaders, Case Managers, Recreation Coordinators, an Entitlements/Benefits Specialist, an Internal Quality Assurance Specialist and a Housing Specialist in providing services to the clients, ensuring that all DHS/OTDA and Project Renewal protocols are being followed, and that the Statement of Rights/Responsibilities as well as any other required documents are being given to each client.   

·         Coordinates all clinical aspects of the two programs, Modified Therapeutic Community (MTC) and Transitional Living Community (TLC) through collaboration with staff in the Medical and Psychiatric Departments. Ensures that linkages and coordination of services are being done by staff and properly documented

·         Monitors the staff’s timely completion of all clients’ intake processes, assessments, psycho-socials, progress notes, referrals and independent living plans.

·         Acts as a primary Liaison to the Department of Homeless Services (DHS) and the State Office of Temporary and Disability Assistance (OTDA) regarding clinical issues.

·         In collaboration with the Shelter Director, develops and implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS). 

·         Conducts chart reviews, physical charts as well as data in external database, DHS/CARES.  

·         Facilitates the clients’ weekly case conferences and community meetings.

·         Prepares and submits the statistical and reporting requirements of DHS and Division of Health and Mental Health (DoHMH).

·         Manages the Client Money Management program according to Project Renewal protocols while ensuring that their savings targets are being met and funds are allocated to them per the established schedule.   

·         Fosters staff development by conducting team meetings and individual supervisory sessions Clinical Department staff. As needed, provides in-service education for all levels of shelter staff.

·         Provides guidance and direction to the Housing Specialist ensuring that HRA2010E packages are being generated and given to DHS as well as other housing providers.

·         Develops and trains staff in protocols to be followed in clinical emergencies.  

·         Performs other duties as assigned by the Shelter Director.


**Available for an on call 24/7/365 basis for either a response or coordination of activities in all clinical emergencies**



·         A Master’s degree in Social Work from an accredited college or university; LCSW is preferred.

·         A minimum of five years of progressively responsible post graduate experience working with a psychiatric population, including homeless mentally ill and MICA adults, three years of the required experience must be clinical and or supervisory experience.

·         Knowledge of case management software as well as a proficiency in Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements: