Residential Aide

Title:                                      Residential Aide

 Locations:                           Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Homeless Shelters

 Essential Duties and Responsibilities:
Depending on the shift and program, essential duties of the Residential Aide include but are not limited to the following activities:


·         Performs the day- to- day monitoring of the residents’ on site activities

·         Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents

·         Assists in the planning and organization of recreational activities, events and outings

·         Wakes the clients as needed, provides clothing and personal care items to clients

·         Ensures that the clients are out of the dormitories according to policies and procedures  

·         Reminds clients of their daily schedules, and assists clients with their daily living skills

·         Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.

·         Secures the clients’ personal property and maintains an inventory of the clients belongings

·         Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff

·         Oversees the shelter at nights and responds to any requests from the clients who are awake

·         Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency situation

·         Complete electronic shift summaries and incident reports

·         Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner

·         Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff



·         A High School Diploma or GED required

·         1 year of experience working with homeless mentally ill adults or other special needs population preferred

·         Excellent oral, writing and listening skills

·         Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel; computer literate

·         Bilingual or multilingual a plus

To apply: e-mail resume with cover letter indicating position and salary requirements: