Quality Analyst – Mental Health Housing

Title:                     Quality Analyst – Mental Health Housing

Program:             Program Evaluation and Quality Assurance (PEQA)


Program Description:

The Program Evaluation and Quality Assurance (PEQA) Department designs, implements, and manages Project Renewal’s systems of performance measurement and management, quality assurance, and quality improvement.  PEQA’s objective is to enhance the agency’s ability to achieve its mission by developing and facilitating processes that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance.


Essential Duties and Responsibilities:

The Quality Analyst for Mental Health Housing position reports to the Quality Assurance Supervisor. An essential member of the PEQA team, the Quality Analyst’s duties include, but are not limited to, the following activities:

·         Assess the quality of care in the agency’s mental health housing programs and supporting services, and partner with program staff to implement targeted improvement efforts:

o   Manage processes such as case and utilization review, annual program evaluation and client surveys;

o   Analyze, report on, and present programmatic data to internal stakeholders;

o   Make recommendations and develop tools to support program improvement.

·         Support readiness for licensing audits and monitor progress on corrective actions;

·         Train program staff/supervisors in conducting internal quality assurance processes;

·         Coordinate systems to ensure organizational compliance with requirements for incident reporting, investigation, review and data tracking

·         Perform a variety of data management, analysis, and visualization projects in order to support the department’s mission

Other responsibilities:

·         Participate in departmental activities as a member of the PEQA team

·         Assist as needed on ad hoc projects


Education/Experience Requirements:

·         Master’s degree in social work or related field, or Bachelor’s degree with a minimum of two years’ experience in human services, quality assurance, or related field;

·         Experience working with adults with mental health and/or substance use issues, preferably in supportive housing settings;

·         Strong interpersonal and communication skills and ability to work effectively with multiple stakeholders;


To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org