Clinical Director- Ana's Place

Title:                      Clinical Director

Location:             Ana’s Place

Program Description:

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse.  Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance.  Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatric provider(s), registered nurse, and a licensed practical nurse.

Overall Responsibilities:

Under the general direction of the Shelter Director with some latitude for independent action and decision making, the Clinical Director is responsible for directing staff in conducting the intake of clients into the program; creating, developing, and implementing programs to respond to the clients’ medical, psychological conditions as well as any addictions; ensuring the staff’s coordination of psychiatric services and compliance with all applicable protocols; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Clinical Director include but are not limited to the following activities:

  • Supervises staff in conducting the intake processes, insuring that all protocols are being followed, and that the Statement of Rights/Responsibilities as well as any other required documents has been given to each client.

  • Provides the day to day coordination of clinical services in the facility through collaboration with the Shelter Director, on-site psychiatric provider and nurse. Ensures that clients’ assessments, linkages to services and coordination of services are being done by staff.

  • Acts as primary Liaison to the Department of Homeless Services (DHS) regarding clinical issues.

  • In collaboration with the Shelter Director, develops and implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS) and the Office of Temporary and Disability Assistance (OTDA).

  • Collaborates with the Shelter Director and other senior staff to develop and implement program policies and procedures, disseminates these to staff, and updates them as needed.

  • Performs staff development activities which include weekly team meetings and individual supervisory sessions for Case Managers. As needed, provides in-service education for all levels of shelter staff.

  • Establish relationships with internal as well as external housing providers and have knowledge of the various types of housing available to clients.

  • Supervises staff in entering client data and charting information into the CARES system and in preparing clinical documentation as well as performing internal statistical reporting in an EXCEL database.

  • In collaboration with the on-site psychiatric provider and nurse, develops crisis intervention procedures; Leads the weekly clinical team meetings as well as participates in other regularly scheduled house meetings.

  • Coordinates the weekly dormitory inspections being conducted by shelter staff to determine how clients are maintaining their assigned space.

  • Develops and trains staff in protocols to be followed in clinical emergencies and is on call 24/7/365 for either a response or coordination of activities in all clinical emergencies.


Physical Activities

While performing the duties of this position, the Clinical Director is required on a daily basis to walk the interior of the building to talk to clients and staff in the various program areas, and must be able to walk between two floors of the facility (24 stairs), climbing up and down two staircases, in the event the elevator is out of order.  In addition, the Clinical Director must be able to sit for extended periods of time working at the computer or making phone calls, as well as bend, reach and or squat to get information from the files



·         A Master’s degree in social work from an accredited college or university. (LMSW) 

·         A minimum of 5 years of progressively responsible post graduate experience working with a psychiatric population, including homeless mentally ill and MICA adults, 3 years of the required experience must be clinical and or supervisory experience.

·         Demonstrated ability to motivate professional and support staff to work cooperatively to provide services to clients.

·         Ability to respond constructively to all situations occurring between clients and staff and to apply conflict resolution techniques to resolve issues; operate effectively under a highly pressured environment.

·         Ability to communicate both orally and in writing with staff and clients.

·         Knowledge of case management softwares as well as a proficiency in Microsoft Office Suite


To apply: E-mail resume and cover letter indicating position and salary requirements: to