Entitlements Coordinator, Varet Street

Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.

Essential Duties and responsibilities

  • Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

  • Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

  • Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

  • Completing the annual renewal of leases, including rent calculations and preparation of renewal lease documents.

  • Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

  • Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

  • Tracking, processing, and analyzing rent and subsidy payments.

  • Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

  • Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

  • Entering, maintaining, and updating rent account data in the agency's property management software.

  • Assisting with eligibility determinations and processing applications for low-income housing.

  • Acting as Liaison to agency's Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

  • Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

  • Serving as primary property management contact for tenant and staff at one or more facilities.

  • Other duties as assigned by Director or supervisory staff.

Qualification Requirements

  1. A Bachelor's degree from an accredited college or university; or

  2. Associate's degree and one year of relevant experience such as working with special needs populations; or

  3. High School Diploma or GED and two years of relevant experience such as working with special needs populations.

Preferred skills: Excellent oral and written communication skills; proficiency in Microsoft Office Suite, particularly Excel; knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE.