Assistant Coordinator, Next Step ACE

Next Step ACE is an Assisted Competitive Employment program for individuals with serious mental illness who seek meaningful jobs in the competitive employment market. The Assistant Coordinator will perform direct service work, as well as management of designated program areas and implementation of new service delivery models.

The ACE program provides end-to-end employment-related services, including one-on-one vocational training, job placement, work-related retention/support and individual counseling. The ACE program will be expanding its service model this year to incorporate the vocational services outlined under the new Home and Community Based Services (HCBS) designated by Medicaid Managed Care. The Assistant Coordinator will play a key role in implementing the vocational HCBS components.

ACE is part of Project Renewal's Next Step employment program, which includes job placement and training services, adult basic education, computer classes and job retention counseling. The ACE program, while operating independently from these services, is closely integrated with these programs. The Assistant Coordinator works closely with the Director of Next Step, ACE Coordinator, and Next Step program managers of the above services.

Reporting to the Coordinator of Next Step ACE, the Assistant Coordinator's duties include, but are not limited to:

. Assist in administration of the ACE Program, including maintaining and updating client charts, inputting client information into databases (including Salesforce, NYC Med Portal and NYESS), maintaining statistics on client participation/success and preparing monthly reports.

. Carry caseload of ACE clients including completing all client enrollment documentation, meeting at least weekly with clients to assess their vocational skills, strengths and limitations. Develop individualized vocational plans.

Assist clients with resume preparation, cover letter writing, and interview skills. Provide counseling support throughout job search process and once clients are employed, provide on-going job retention.

. Process referrals and conduct intakes for newly referred ACE clients.

. Supervise ACCES-VR program including intakes, staff assignments, and monthly reports.

. Assist in designing and implementing the vocational HCBS model including development of forms and reports, conducting initial intakes, managing on-going contacts with Health Homes, coordination with internal finance/billing department, and implementing processes and protocols.

. Conduct outreach for client referrals to community-based organizations, hospitals, residences, and other social service providers.

. Provide coverage for ACE Coordinator as needed.


. Qualified Health Practitioner (LMSW, LCSW, or LMHC) or Certified Rehabilitation Counselor (CRC) required.

. Minimum of three years relevant work experience preferably as an employment specialist.

. Management experience strongly preferred, especially disability/employment management experience.

. Bilingual Spanish preferred.

. Strong computer skills in MS Office are required.

To apply: e-mail resume and cover letter indicating position and salary requirements to: EOE.