Assistant Director/ Shelter Operations, Ana's Place

Program Description Ana's Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse. Overall Responsibilities Under the general direction of the Shelter Director, with the some latitude for independent action and decision making, the Assistant Director/ Shelter Operations at the Bronx Boulevard Men's Shelter is responsible for the day to day management of the functions affecting the health and safety of the clients as well the interior and exterior conditions of the premises; provides supervision to the support staff assisting clients in their daily life skills activities; performs related work. Essential Duties and Responsibilities The essential duties of the Assistant Director/ Shelter Operations include but are not limited to the following activities:

  • Supervises the day to day activities being done in the shelter to assist clients in their daily routine and to provide a clean, safe and secure environment for both clients and staff. Tours the shelter on a daily basis to ensure that conditions are in accord with established standards; initiates corrective action if necessary.

  • Following review of the occurrence by the Shelter Director, prepares the written Incident Report to be submitted to staff in either Project Renewal or the Department of Homeless Services (DHS) in accord with the priority codes. For Priority 1 incidents makes verbal notifications to designated staff within the established time frames.

  • Works collaboratively with maintenance staff to ensure that repairs and special cleanings are done throughout the shelter prior to the bi-annual Callahan inspections conducted by the advocacy group, the Coalition for the Homeless.

  • Provides direct supervision to the Residential and Program Aide staff to insure that the appropriate complement of staff is present, that services are being provided to clients, security protocols are being followed and all events are being recorded in the designated Log Books.

  • Works collaboratively with the Clinical Director in overseeing the program activities of the Recreation Therapists.

  • Manages the personnel staffing for the Residential and Program Aides, including making recommendations on hires, training staff, monitoring performance, and as needed, initiating administrative action, including any recommendation for termination of services.

  • Facilitates the monthly resident house meetings.

  • Acts as a Liaison between the shelter and representatives from city, and state agencies, such as the Fire Department (FDNY), Facility Maintenance and Development (FMD) of the Department of Homeless Services (DHS), Office of Temporary Disabilities (OTDA). Coordinates any inspections being conducted by any of these jurisdictions.

  • Ensures that staffs have the current certifications and credentials for Fire Safety, CPR, and First Aid; updates the tracking system and reminds staff when re-certifications are to be done.

  • Assumes the responsibilities of the Shelter Director in her absence.

  • Performs other duties as assigned by the Shelter Director. Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends. Able to work evenings, and provide coverage as needed. Physical Activities Job duties generally require the physical activities described below, subject to any necessary reasonable accommodations due to disability. While performing the duties of this position, the Assistant Director/ Shelter Operations must be able to walk the interior and exterior of the building to inspect the physical conditions of the areas, and must be able to walk between the two floors of the facility (24 stairs), climbing up and down two staircases, in the event the elevator is out of order, in order to observe staff/clients. Finally, the Assistant Director/ Shelter Operations must stand to give direction to staff, sit for extended periods of time at the computer, and bend and or squat to retrieve file records. Education Requirements

  • A Bachelor's degree from an accredited college or university, and work experience as stated in item 1 below; or

  • Two years of college, and work experience as stated in item 2 below. Experience Requirements

  • A minimum of one year of experience supervising the delivery of services to homeless individuals in a shelter environment.

  • A minimum of three years of experience working is a shelter environment; one year of the required experience must be in a supervisory capacity. Preferred skills: Credentials/Certificates: A Fire Safety Coordinator F-80 and CPR. Supervision: An ability to motivate both administrative and program staff to work cooperatively to achieve program goals and objectives. Organization: An ability to work well under pressure, and achieve established deadlines. Communication: An ability to communicate with all levels of staff both orally and in writing. Computer skills: Knowledge of case management software and proficiency in Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements to: EOE.