Entitlements Coordinator 

Title:                     Entitlements Coordinator           

Program:             Property Management


Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.  


Essential Duties and responsibilities

·         Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

·         Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

·         Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·         Completing the annual renewal of leases, including rent calculations and preparation of renewal  lease documents.

·          Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

·         Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

·         Tracking, processing, and analyzing rent and subsidy payments.

·         Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

·         Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

·         Entering, maintaining, and updating rent account data in the agency’s property management software.

·         Assisting with eligibility determinations and processing applications for low-income housing.

·         Acting as Liaison to agency’s Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

·         Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

·         Serving as primary property management contact for tenant and staff at one or more facilities.

·         Other duties as assigned by Director or supervisory staff.


Qualification Requirements

1.       A Bachelor’s degree from an accredited college or university; or

2.       Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.       High School Diploma or GED and two years of relevant experience such as working with special needs populations.

4.       proficiency in Microsoft Office Suite, particularly Excel;

5.       Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.


To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org