Case Manager - St. Nicholas House

Title:                     Case Manager

Program:             St. Nicholas House


Program Description

St. Nicholas House is a supportive SRO which provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system.   In addition the building offers affordable studio units to 38 low-income community members.


Overall Responsibilities

Under the general direction of the Clinical Team Leader the Case Manager is responsible for providing the required assessment, case management and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently. 


Essential Duties and Responsibilities

The essential duties of the Case Manger include but are not limited to the following activities:


·         Conducts pre-intake interviews to screen for appropriateness for housing at St. Nicholas House.

·         Conducts intakes, assessments and psychosocial evaluations as per agency standards for assigned caseload.

·         Efficiently utilizes digital case management database, AWARDS, to input and update all client information.

·         Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short term and long term goals and objectives to be achieved.

·         Participate in clinical team meetings.

·         Provide short term supportive counseling and advocacy on tenant behalf.

·         Organizes, facilitates and educates through support groups, activities and events, on and off site.

·         Maintains contact with internal and external service providers on behalf of the client.

·         Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.

·         Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.

·         Performs other duties as assigned by the Clinical Team Leader or Program Director.

Education Requirements

All candidates must have at least a Bachelor’s Degree in social work, psychology or other human services field from an accredited college or university. 


Experience Requirements

A minimum of three (1) year of experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis.


Preferred skills

Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible

An ability to work independently and adjust one’s schedule to accommodate the needs of the client  

An ability to interface with clients as well as all levels of staff.

 Excellent oral, written and listening skills.  Bilingual English/Spanish a plus.

 Knowledge of case management software as well as Microsoft Office Suite.

To apply: e-mail resume with cover letter indicating position and salary requirements to: