Under the general direction of the Clinical Director and the Team Leader, the Case Manager is responsible for providing required assessments, case management, counseling services through individualized sessions, and providing delivery of service to the client; these responsibilities will ultimately assist the client in addressing their dependencies and assume control of their lives to eventually live independently and return to permanent or other alternative housing in their communities. The Case Manager is also responsible for providing referral services to the clients on their caseload and assisting with other cases, as needed. The case manager will ensure that proper protocols are being followed and he/she will ensure that their chart(s) remain audit ready at all time; performs related work.
Essential Duties and Responsibilities:
The essential duties of the Case Manager for Transitional Living Community TLC include but are not limited to the following activities:
Conducts intake and assessments, including psycho-social evaluations of clients to determine the appropriate treatment plan for their participation, and to help them develop their living skills appropriate for their disability.
Provides case management and counseling services and assists clients in the creation and adherence to their Individual Living Plans, identifying short and long-term objectives to be achieved.
Inputs all client information and updates in a timely fashion into the CARES system.
Works collaboratively with the clients and other staffs to identify and obtain financial entitlements, housing and other concrete services.
Counsel's clients through individualized sessions on issues such as achieving housing goals, finding permanent or alternative housing, maintaining sobriety, medication compliance and employment opportunities.
Organize and educate clients through Case Management sessions.
Maintains accurate and up to date written client documentation as required and in accord with city and state oversight agency guidelines.
Provides escort services to clients as needed.
Performs other duties as assigned by the Clinical Director or Team Leader.
Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Case Manager must walk the floors of the facility, traveling up and down any of the two staircases. While the facility does have an elevator that travels to each of the (6) dorm floors of New Providence Women's Shelter staff may be required to use either staircase to travel to the dorm floors staircase A has 87 steps and Staircase B has 88 steps.
In addition, the Case Manager must be able to stand and bend in order to use client files, put them away and close them out. In the position you are also required to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems.
All candidates must have a Bachelor's degree from an accredited college or university. A Master's degree in Social Work or other human services field is strongly preferred.
A minimum of three years of experience working with homeless Mentally Ill and Chemically Affected also known as (MICA) individuals or other special needs populations.
Team Building: The ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients.
Communication: Excellent oral, writing and listening skills.
Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients.
Interpersonal skills: An ability to relate with clients as well as all levels of staff.
Computer skills: Knowledge of case management software's, as well as a proficiency in Microsoft Office Suite, especially e-mail, WORD and EXCEL.
To apply: e-mail resume and cover letter indicating position and salary requirements to: firstname.lastname@example.org EOE.