Maintenance Assistant, LeonaBlanche House

Title:                           Maintenance Assistant

Qualifications:           Related experience

Duties:                       

• Responsible for cleaning and disinfecting all common areas including lounges, recreation areas, and the dining room

• Light plumbing (pressure tank replacement, sink installation, faucet replacement, bathtub sprouts)

• Unit renovation (spackle, painting, leak repair) 

• Scheduling and monitoring vendorswhich and include but are not limited to: (ordering supplies (Royal Supply) , alarm system (IRL), fire-extinguisher comp (ACTIVE), exterminator (PEST ARREST) elevator service (Slade), plumbing (Popular Plumbing), Cable Company (Cable Vision)

• Responsible for emptying trash, vacuuming and light dusting of office areas 

• Responsible for resident unit repairs, work orders, maintenance and turnovers. Units should consistently be monitored and brought to standard on a monthly basis 

• Snow Removal and safety preparation

• Prepares refuse / recycling for pick-up

• Keeps entranceways and sidewalks clear and free of hazards.

Entitlements Coordinator (Intake), Property Management

Project Renewal, Inc.

Job Available

Title:    Entitlements Coordinator for Intake                                                                           

Overall responsibilities

Under the general direction of the Director, the Entitlements Coordinator for Intake is responsible for performing the intake functions for potential tenants as well as acting as a resource for both tenants and staff to inform them of the various city, state and federal entitlement programs; performs related duties.  

Essential Duties and Responsibilities

• Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing.
• Reviewing housing applications and making initial eligibility determinations for applicants referred by the Department of Homeless Services (DHS) and other government agencies.
• Coordinating the intake process, including scheduling of interviews with clinical and medical staff and inputting appointments and updates into the FOOTHOLD/AWARDS system.
• Coordinating all aspects of the move-in process, including preparing initial lease and move-in documents, coordinating room readiness with maintenance staff, scheduling lease signing, and conducting orientation for new tenants.
• Assisting tenants with entitlements, Shelter Plus Care and section 8 applications, as well as with certifications and re-certifications.
• Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs.
• Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.
• Tracking and processing rent and rent subsidy payments.
• Acting as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.
• Tracking vacancies, processing data, and preparing and submitting reports.
• Serving as Liaison to city housing placement specialist.
• Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.
• Other duties as assigned by Director or supervisory staff.

Qualifications:

1. A Bachelor’s degree from an accredited college or university; or

2. Associate’s degree plus two years of property management/administrative experience and experience working with special needs populations; or

3. High School diploma or GED plus four years of property management/administrative experience and experience working with special needs populations.

Preferred skills:

• Excellent oral and written communication skills and organizational skills

• Proficiency in Microsoft Office Suite, particularly Excel;

• Knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management;

• Familiarity with LIHTC requirements.

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Medical Aide, CDCS

PROJECT RENEWAL

CHEMICAL DEPENDENCE CRISIS SERVICES

JOB DESCRIPTION: MEDICAL AIDE

OVERVIEW:  The Chemical Dependence Crisis Services (CDCS) of Project Renewal is a 30-bed medically monitored detoxification facility. Clients spend between 3-21 days in the program where they receive medical supervision from an RN an LPN, as well as ongoing counseling and referral services. Medical Aides will be supervised by the Medical Aide Supervisor. CDCS is also the triage unit for all intakes.

REQUIREMENTS:

High School Diploma/GED required. Proficiency in Word and knowledge of IMA and AWARDS strongly preferred. Experience working with homeless or substance abuse clients a plus. Must be able to conduct face to face client interview and input data in a computer. Must read and write legibly, as well as file alphabetically. Spanish speaking and outstanding customer service preferred. Must be able to function as a member of a multidisciplinary team.  

RESPONSIBILITIES:

• Process new intakes in the computer system

• File documents and organize client charts

• Help maintain quiet and safety for clients and staff

• Provide structure for clients and organize client activities

• Assist nursing with care of clients

• Clean and sterilize discharged beds

• Do laundry and serve meals

• Assist with general upkeep of facility

• Escort clients to hospitals and/or clinics as needed.

• Any other duties as assigned.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org   EOE

Medical Aide, MSOWS

PROJECT RENEWAL

MEDICALLY SUPERVISED OUTPATIENT WITHDRAWL SERVICES

JOB DESCRIPTION:  MEDICAL AIDE

OVERVIEW:  The Medically Supervised Outpatient Withdrawal Services (MSOWS) of Project Renewal is a 30-bed medically supervised detoxification facility. Clients spend between 7-21 days in the program where they receive part time medical supervision from an RN an LPN and MD, as well as ongoing counseling and referral services. Medical Aides will be supervised by the Medical Aide Supervisor.

REQUIREMENTS:

High School Diploma/GED required. Proficiency in Word, Excel and general knowledge of computer databases preferred. Experience working with homeless or substance abuse clients a plus. Must be able to read and write legibly, as well as file alphabetically. Spanish speaking preferred. Must be able to function as a member of a multidisciplinary team.  

RESPONSIBILITIES:

• Process new intakes in the computer system

• File documents and organize client charts

• Help maintain quiet and safety for clients and staff

• Provide structure for clients and organize client activities

• Assist nursing with care of clients

• Clean and sterilize discharged beds

• Do laundry and serve meals

• Assist with general upkeep of facility

• Escort clients to hospitals and/or clinics as needed.

• Any other duties as assigned.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Building Manager, Fort Washington

Organization Description:

Project Renewal is a non-profit organization with the mission of ending the cycle of homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                      Building Manager

Program:             Fort Washington Men’s Shelter

Program Description:

Fort Washington Men’s Shelter is an emergency men's shelter which helps 200 individuals with Mental Health and Substance Abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management with the assistance of an on-site rehabilitation team, Social Services Case Managers, primary health care and dentistry.

Overall Responsibilities:

Under the general direction of the Shelter Director, with wide latitude for independent action and decision making, the Building Manager is responsible for directing the custodial staff in performing all repair and maintenance work in the interior and, as needed, exterior of the building, ensuring that all building equipment is functioning properly to provide a safe, clean, sanitary and code compliant facility for clients and staff; coordinating the performance and completion of any capital improvement projects with appropriate staff; performs related work.

Building Manager- Essential Duties and Responsibilities:

The essential duties of the Building Manager include but are not limited to the following activities:

• Supervises and directs the custodial staff to perform daily tasks in response to work requests from staff and clients. Routinely notifies shelter supervisors of any technical work requiring the assistance of the staff from the Central facilities Department

• Provides on-site training to custodial staff to enable them to properly perform a myriad of tasks, including cleaning, mopping, and waxing floors, doing garbage removal in accord with the established schedule, adhering to the recycling program, sweeping and dusting designated areas, cleaning and disinfecting bathrooms, dormitories/sleeping areas, painting and doing other minor repair work.

• Ensures that staff is maintaining the condition of the building exterior by performing such tasks as sweeping the front entrance, wiping anything from the walls, doing snow removal and, when necessary, salting of the side walk and pathways, and other appropriate areas.

• Conducts weekly custodial staff meetings.

• Maintains liaison with service and maintenance contractors and representatives from outside agencies including the Fire Department, Department of Homeless Services, and the Office of Temporary Disability Assistance.

• Coordinates the completion of all work to be done in the shelter in anticipation of the thorough inspection conducted semi-annually by the advocacy group, Coalition for the Homeless, as well as the annual inspection executed by Facility Maintenance and Development (FMD) staff from the Department of Homeless Services (DHS).

• Oversees the proper functioning of the building's boiler, ensuring that any needed repairs are completed as quickly as possible and that six month inspections are performed and recorded.

• Monitors the use of the technical contracts that have been issued for selected repair and maintenance work, utilizing these when emergencies occur, especially plumbing and electrical situations.

• Ensures that any repair work being done by outside contractors is monitored by shelter staff and inspected prior to being accepted and processed for payment.

• Prepares requisitions for supplies and equipment and maintains an adequate inventory so staff can have needed goods and materials to perform requested work.

• Routinely checks all areas of the shelter to prevent the issuance of any violations from city or state agencies.

• Completes corrective action plans for all building/maintenance inspection citations issued against the shelter.

• Performs all other duties assigned by the Shelter Director.

• Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends.

Physical Activities

Job duties generally require the physical activities descried below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Building Manager must walk up 5 steps to enter the facility, and while inside must be able to go up 26 steps on Staircase A, 21 steps up Staircase B, and up 24 steps on Staircase C.  The Building Manager must be able to lift up to 50 pounds, or over 50 pounds using a hand truck, to stand and/or be in motion for a 7-hour shift, and to climb, descend, and work on a ladder of 6-12 feet in height.  The Building Manager is required to walk and tour the facility including assist with routine inspections of the facility which sometimes will include the exterior façade as well as the roof.

Education Requirements:

1. Bachelor of the Arts Degree and experience as detailed in item 1 below; or

2. High school or GED plus experience as detailed in item #2 below.

Experience Requirements:

1. A minimum of four (4) years of progressively responsible experience working in building maintenance, repair, and management, including at least one (1) year experience supervising maintenance or custodial workers.

2. A minimum of six (6) years of progressively responsible experience working in building maintenance, repair and management, including one (1) year experience supervising maintenance or custodial workers.

Preferred skills:

Team Building:      Ability to work with staff to enhance their skills; ability to foster, through demonstration, a team spirit, enabling   staff to overcome the challenges of providing needed services to a special client population.

Organizational:     The ability to assess work requests, creates order of priorities, and assigns work to staff and monitor its timely completion.

Communication:   Demonstrates excellent oral, written, and listening skills.

Interpersonal:       An ability to interact with clients as well as all levels of staff.

Compute:               Proficiency in Microsoft Office Suite, especially e-mail, WORD, and EXCEL.

Language:             Bilingual or multilingual a plus.

Certificates and Credentials:

Fire Guard certification F-02 or Fire Safety Coordinator F-80

Boiler license

Certificate for Sprinkler System, S-12

To apply, submit your resume with a cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Residential Aide Supervisor, Fort Washington

Organization Description

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                     Residential Aide Supervisor

Program:             Fort Washington

Program Description:

The Fort Washington Men’s Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse.

Overall Responsibilities:

Under the direction of the Assistant Shelter Director, the Residential Aide Supervisor directs a staff of Residential Aides in providing direct assistance to the clients in learning and performing their daily life skills activities and adhering to their program activities and objectives; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Residential Aide Supervisor include but are not limited to the following activities depending on the on the particular tour of duty:

• Provides orientation for new arrivals, informing them of shelter rules and regulations, giving them a tour of the shelter, assigning a locker and a bed, and giving them their basic supplies, including sheets, towels and toiletries.

• On Tuesdays, oversees the removal of linens by the Residential Aides, ensuring that proper protective protocols are followed and that the linens are properly bagged for pick up by the vendor contracted to wash them.

• Participates in daily meetings with the Case Manager staff regarding any shift issues affecting the clients, and shares any observations on the behavior of the clients that might be useful to the Case Managers.

• Performs escorts duties or insures that escorts are provided to clients as requested by the Case Managers.

• Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner.

• On the weekends, assist the clinical staff in dispensing medications and responding to issues of the clients.

• Assists in the nightly 10 o’clock curfew activities including headcounts, reviewing late passes, and signing off on the bed roster.

• Ensures that any incident is recorded in the Log Book, but especially that priority incidents are recorded as well as the information is entered into the CARES system and appropriate documentation is provided to supervisory staff in a timely fashion.

• For each shift, ensures that assigned staffs have current certificates for First Aid, CPR, and Fire Safety.

• Participates in some of the recreational activities offered to the clients, encouraging them to actively participate in order to gain the benefits of the activities.

• Distributes to the clients any Metro cards received from the Social Services staff.

• Performs other duties as assigned by the Assistant Shelter Director or other supervisory staff.

Physical Activities:

Job duties generally require the physical activities descried below, subject to any necessary reasonable accommodation due to disability. While performing the duties of the position, the Residential Aide Supervisor is regularly required to walk the floors of the facility and to go up and down any of the three staircases, Staircase A with 24 steps, or Staircase B with 22 steps or Staircase C with 24 steps, during the tour in order to respond to clients’ needs; to stand frequently in response to clients’ issues; sit for extended periods of time to enter data into the computer system and prepare reports for supervisory staff.

Education Requirements:

A High School Diploma or GED preferred; or experience requirements as indicated below.

Experience Requirements:

A minimum of two years of experience working with people diagnosed with mental illness or having a substance abuse addiction required. One year of the required experience must have been in a supervisory capacity.

Preferred Skills:

Team Building:                 An ability to work with entry level staff to enhance their skills to work cooperatively with their peers and other staff in order to serve the needs of the clients.

Communication:              An ability to communicate effectively both orally and in writing.

 Interpersonal skills:       An ability to listen attentively to staff and clients and to constructively diffuse a tense or combative situation.

Computer:                          Knowledge of Microsoft Office Suite.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Residential Aide, East Williamsburg

Responsibilities

The essential duties of the Residential Aide include but are not limited to the following activities:

• Responsible for the safety and well-being of shelter residents.

• Works cooperatively with program staff at all levels to ensure quality of service.

• Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents.  

• Assists in the planning and organization of recreational activities, events, and outings.   

• Escorts clients to hospital, housing appointment or other appointments, when necessary.

• Provides crisis intervention and shares accurate pertinent information with appropriate Case Manager and Senior staff.

• Performs other duties as assigned by the Residential Aide Supervisor.

Required Credentials:

HS Diploma or GED

Required Experience:

Minimum 6 months of paid/volunteer experience with a homeless population

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE.

Housing Specialist, East Williamsburg

Organization Description:

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Program Description:

The East Williamsburg Shelter is an emergency men’s shelter which helps 140 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services (MSOWS); Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center available to them throughout the agency.

Title:                Housing Specialist

Program:        East Williamsburg Men’s Shelter

Overall Responsibilities:

Under the direction of the Shelter Director, with some latitude for independent action and decision making, the Housing Specialist is responsible for identifying housing options for the clients, especially the long term stayers, and assisting the clients in preparing and submitting applications, so permanent housing can be obtained, the lengths of stay in the shelter can be reduced, and the clients can obtain independence and return to their communities; performs related work. 

Essential Duties and Responsibilities:

The essential duties of the Housing Specialist include but are not limited to the following activities:

• Utilizing vacancy rosters provided by the Center for Urban Community Services (CUCS) and other housing providers, identifies vacancies throughout the five boroughs and selects possible housing options to which clients can apply for placement.

• Reviews, in collaboration with the Case Managers, the application package for each client to be sure documents are complete and the psychological evaluation is current, assists the client in submitting the application to the housing provider, and performs appropriate follow-up on submitted application.

• Reviews the Overnight Report daily to become aware of new clients to be scheduled for orientation and to know if any clients have missed curfew and possibly a scheduled appointment for housing placement. Performs appropriate follow-up in either situation.

• Conducts weekly individualized and group meetings for clients, focusing on housing placement issues and guiding them through the housing application process.

• Visits housing providers’ facilities to develop and maintain a positive working relationship with them and to get as much information as possible for the clients applying for placement.

• Prepares clients for housing interviews, conducting mock interviews sessions, accompanies them on tours of facilities, and in general coordinates and facilitates the referral process. 

• Coordinates escort services for groups of clients going for housing placement interviews.

• Reviews and updates the tracking system for submitted applications, interviews, and selections or denials.  Performs follow-up to any denial of housing applications submitted to providers.

• Conducts weekly on-site housing workshops.

• Maintains and participates in the weekly Plan for Permanency (PFP) case management conferences.

Education Requirements:

A Bachelor’s degree from an accredited college or university, but a Master’s degree in Social Work is preferred.

Experience Requirements:

A minimum of three (3) years of progressively responsible experience working with homeless adults with substance and illicit drug abuse issues with objectives toward securing permanent housing for them.

Preferred skills:

Housing Options:            Knowledge of low income housing in New York City as well as special needs housing, including the NY/NY Supportive Housing and Section 8 housing.

Communication:               Excellent oral, writing, and listening skills.

Organizational:                 The ability to work independently and initiate corrective actions to help clients seeking                                                                                 permanent housing.

Interpersonal:                   The ability to interface with clients as well as all levels of staff.   

Computer:                          Knowledge of case management software as well as a proficiency in Microsoft Office Suite,                                                        especially Word and EXCEL.

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE.

Case Manager Jr, East Third Street

Organization Description

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Case Manager Jr.

Program:        East Third Street Men’s Shelter

Program Description

East Third Street is an emergency men’s shelter which  helps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Overall Responsibilities

Under the general direction of the Director of Social Services the Senior Case Manager, the Case Manager Jr.  is responsible for providing the required assessment, case management, and counseling services to clients, enabling them to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or alternative housing in their communities; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Case Manager Jr. include but are not limited to the following activities:

• Conducts intake and assessments, including psycho-social evaluations for a case load of up to 18 clients.. 

• Provides case management services and assists in the creation of and adherence to their Individual Living Plans, identifying short and long term objectives to be achieved.

• Inputs all client information and updates into the CARES system.

• Counsels clients through individualized and group sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities. 

• Maintains liaison with representatives from community organizations and service and housing providers.

• Organizes and educates clients through group activities and other events.

• Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines.

• Provides escort to drive clients to meetings and appointments

• Performs other duties as assigned by the Director of Social Services or the Senior Case Manager.

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this position, the Case Manager Jr. must walk the ten steps to enter the facility.  In event that the elevator is out of service, the Case Manager, Jr. must also walk between the nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe staff and to see clients. Furthermore, the Case Manager Jr. must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. M\Finally, the case Manager Jr. must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.

Education Requirements

1. Associate’s Degree;

2. Or, High School/GED Diploma and experience as described in item 1 below.

Experience Requirements

1. Two (2) years of experience working with homeless adults and/or substance abuse populations.

Preferred skills:

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible.

Organizational:                 An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients. 

Interpersonal:                   An ability to interface with clients as well as all levels of staff.

Communication:              Excellent oral, writing, and listening skills.

Computer:                          Knowledge of case management software as well as Microsoft Office Suite.

Language:                           Bilingual or multilingual a plus.

Driver, Marsha's House

Marsha’s House, is a shelter operated by Project Renewal, and serves 80 homeless men and women who identify as part of the LGBTQ community.

Position: DRIVER

Required Credentials:

High School Diploma and valid NY State Driver’s License. 

Duties:

• Drive company vehicle to pick up or drop off shelter clients going to or coming from various appointments such as: places of employment, train station and other locations.
• Pick-up mail from Project Renewal’s main office.
• Keep vehicle clean and maintained at all times.
• Perform preventative and regular maintenance on vehicle.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org    EOE

Registered Nurse, MSOWS

Organization Description:

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

JOB DESCRIPTION:  REGISTERED NURSE, MSOWS

OVERVIEW:  

The Medically Supervised Outpatient Withdrawal Services (MSOWS) of Project Renewal is an OASAS Part 816-licensed 30-bed medically supervised detoxification facility. Clients spend between 7-21 days in the program where they receive medical supervision from an RN an LPN and a MD, a dedicated bed, as well as ongoing counseling and referral services.

REQUIREMENTS:

License to practice in New York State as a Registered Nurse; knowledge of services for an OASAS medically supervised outpatient setting; strong interpersonal skills; computer literacy. This is a Full Time position.

RESPONSIBILITIES INCLUDE:

• Monitoring of proper medication procedures

• Delivering patient care during admission, physical examination, TB testing, treatment and follow up

• Responsible for ongoing assessment of patients while on unit

• Observing for signs and symptoms of withdrawal andmonitoring vital signs

• Maintaining proper medical/billing/patient-interaction documentation

• Conducting weekly health group

• Participating in case conferences, in-services, and consulting with non-medical clinical staff about referrals to follow-up care

• Providing patient and community education

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Residential Aide, East Third Street

Organization Description

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Residential Aide

Program:        East Third Street Men’s Shelter.

Program Description

East Third Street is an emergency men’s shelter which  helps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Position Description

Overall Responsibilities

Under the general direction of the Residential Aide Supervisor, with some latitude for independent action, the Residential Aide provides direct assistance to the clients and adheres to the rules and regulations of the shelter.

Essential Duties and Responsibilities:

Depending upon, shift, the essential duties of the Residential Aide include but are not limited to the following activities:

• Assists in the day to day operations of a 175 bed shelter for men with substance abuse problems.

• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.

• As needed, provides clothing and personal care items to clients. 

• Distributes mail, appointment slips and other documentation to clients.

• Writes detailed incident reports regarding client activity and the condition of the entire shelter building.

• Conducts searches of client lockers, when needed.

• Conducts client pack-ups and property return.

• Manages CARES, the DHS client database

• Participates in trainings and monthly staff meetings.

• Utilizes CPR/First Aide techniques in emergency situations and conforms to OSHA standards when necessary.

• Available to work overtime, weekends, and holidays.

• Performs other related duties as assigned by the Residential Aide Supervisor.

• Must enforce Fire Safety Plan

Physical Activities

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.  While performing the duties of this position, Residential Aides must walk the ten steps to enter the facility.  In the event the elevator is out of order, Residential Aides must walk between nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe clients.  Residential Aides also walks the exterior of the facility to observe shelter residents while in the community.  Furthermore, Residential Aides must stand to talk to clients and staff, sit for extended periods of time at the computer, and bend, or squat to get records from the files and lift up to 30lbs to assist with client’s property pack-up and distribution.

Education Requirements

High School diploma or GED. If in recovery, must have at least one (1) year of sobriety and have a sober support network.

Experience Requirements

Some familiarity with substance abuse services environment and population.

Certificates and Credentials

Fire Guard certification F-02 or Fire Safety Coordinator F-80

Preferred skills:

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the client.

Interpersonal:                   Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance abuse issues. Ability to enforce rules and regulations in a nonjudgmental manner.

Communication:              Excellent oral, writing, and listening skills.

Computer:                          Knowledge of Microsoft Office Suite.

Language:                           Bilingual in Spanish or Polish a plus.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org

EOE

Case Manger, East Third Street

Organization Description:

Project Renewal is a non-profit organization with the mission of ending the cycle homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

Title:                Case Manager

Program:        East Third Street Men’s Shelter

Program Description:

East Third Street is an emergency men’s shelter whichhelps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment.  In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Overall Responsibilities:

Under the general direction of the Director of Social Services and the Senior Case Manager, the Case Manager is responsible for providing the required assessment, case management, and counseling services to clients, enabling them to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or alternative housing in their communities; performs related work.

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:

·         Conducts intake and assessments, including psycho-social evaluations for assigned case load. 

·         Provides case management services and assists in the creation of and adherence to their Individual Living Plans, identifying short and long term objectives to be achieved.

·         Inputs all client information and updates into the CARES system.

·         Counsels clients through individualized and group sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities. 

·         Maintains liaison with representatives from community organizations and service and housing providers.

·         Organizes and educates clients through group activities and other events.

·         Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines.

·         Provides escort to drive clients to meetings and appointments.

·         Performs other duties as assigned by the Director of Social Services or the Senior Case Manager.

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Case Manager must walk the ten steps to enter and leave the facility.  In event the elevator is out of service, the Case Manager must also walk between the nine floors of the facility, sub-basement to roof, climbing up and down the staircases, totaling 174 steps, in order to observe staff and to see clients.  Furthermore, the Case Manager must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. Finally, the Case Manager must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.

Education Requirements:

1.       Bachelor’s Degree, and experience as described in item 1 below; or

2.      Associate’s Degree with CASAC certification will be considered.

Experience Requirements:

1.       Minimum of two (2) years of experience working with homeless adults and/or substance abuse populations.

2.      Minimum of three (3) years of responsible experience working with mentally ill or homeless individuals having either a diagnosis of mental illness or addiction to a substance.

Preferred skills:

Teamwork:                         Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively as possible.

Organizational:                 An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients. 

Interpersonal:                   An ability to interface with clients as well as all levels of staff.

Communication:              Excellent oral, writing, and listening skills.

Computer:                        Knowledge of case management software as well as Microsoft Office Suite.

Language:                        Bilingual or multilingual a plus.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE

Case Manager, Fort Washington (On Site Rehab)

Organization Description:

Project Renewal is a non-profit organization with the mission of ending homelessness by empowering men and women struggling with addiction and/or mental illness to rebuild their lives with renewed health, homes, and jobs.

 Title:               Case Manager

Program:        Fort Washington

 Program Description:

The Fort Washington Men’s Shelter is a 200 bed temporary shelter which Project Renewal manages under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical and case management services are provided to homeless men who have been diagnosed with mental illness and substance abuse. 

The Program Director is specifically responsible for the On Site Rehabilitation Services consisting of two approaches-Team PRIDE and Team STEPS. These programs provide assessment and case management services targeted to reduce the length of stay in the shelter and facilitate the transition to community based housing. With a focus on housing placement, individual and group counseling is used to assist clients in enhancing their adult living skills, and connecting to community based healthcare, mental health and substance abuse services. 

Overall Responsibilities:

Under the general direction of the Program Director, the Case Manager is responsible for providing the required assessment, case management, and counseling services to the selected clients to make them able to address their dependencies and assume control of their lives to ultimately live independently and return to permanent or other alternative housing in their communities.

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities: 

·         Provides case management for a caseload of approximately 25 men.

·         Conducts intake and psychosocial and substance abuse assessments of clients.

·         In collaboration with the client, prepares and monitors the Individual Case Management Plan for each client; identifying short and short-term objectives to be achieved.

·         Inputs client information and updates into the CARES system.   

·         Counsels clients through individualized and group sessions on issues such achieving personal goals, finding permanent or alternative housing, maintaining sobriety, medication compliance and employment opportunities.

·         Identifies services and makes referrals of clients for medical care, substance abuse services, and employment services.

·         Maintains liaison with representatives from community organizations and service providers.

·         Organize and educate clients through group activities and other events.

·         Maintains accurate and up to date written client documentation as required and in accord with city and state guidelines.

·         Performs other duties as assigned by the Director.

Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends

Physical Activities:

Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the Case Manager must on a daily basis walk between the two floors of the facility, climbing up and down any of the three staircases, Staircase A with 24 steps, or Staircase B with 22 steps or Staircase C with 24 steps, in order to meet with or see clients, or other staff members. The Case Manager is also required to sit at the computer for extended periods of time to review the status of clients’ activities, update information about the client. In addition, Case Manager must stand, squat and reach to access the clients’ records and use the filing system.

Education Requirements:

All candidates must have at least a Bachelor’s degree from an accredited college or university.  A Master’s degree in Social Work or other human services field is strongly preferred.

Experience Requirements:

A minimum of three (3) years’ experience working with mentally ill individuals or homeless individuals with either a diagnosis of mental illness or a substance addiction   

Preferred skills:

Communication:         Excellent oral, writing and listening skills.  

Organizational skills:  An ability to work independently and to adjust one’s schedules to accommodate the needs of the clients.

Interpersonal skills:    An ability to interface with clients as well as all levels of staff.

Computer skills:         Knowledge of case management softwares as well as a proficiency in Microsoft Office Suite.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE

Entitlements Coordinator (Intake and Tenant Relations), Property Management

Overall responsibilities:

Under the general direction of the department Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performs related duties.  

Essential Duties and Responsibilities:

·         Reviewing housing applications and making initial eligibility determinations for applicants referred by the Department of Homeless Services (DHS) and other government agencies.

·         Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing.

·         Coordinating intake and move-in processes, including scheduling intake interviews and move-ins; inputting appointments and updates into the FOOTHOLD/AWARDS system; preparing initial lease and move-in documents; coordinating room readiness with maintenance staff;  and conducting orientation for new tenants.

·         Assisting tenants with entitlements, Shelter Plus Care and section 8 applications, as well as with certifications and re-certifications.

·         Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs.

·         Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·         Entering, maintaining, and updating rent account data in the agency’s property management software.

·         Tracking, processing, and analyzing rent and rent subsidy payments.

·         Acting as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.

·         Serving as Liaison to city housing placement specialist.

·         Tracking vacancies, processing data, generating monthly rent statements, and preparing and submitting reports.

·         Investigating and resolving tenant issues and disputes.

·         Facilitate and coordinate tenant satisfaction assessments, including development of surveys and other tools.

·         Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.

·         Manage tenant security deposits and vouchers, including establishing or closing security deposit accounts and redeeming vouchers.

·         Serving as primary property management contact for tenant and staff at one or more facilities.

·         Other duties as assigned by Director or supervisory staff.

Qualification Requirements:

1.      A Bachelor’s degree from an accredited college or university; or

2.      Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.      High School Diploma or GED and two years of relevant experience such as working with special needs populations.

Preferred skills: Excellent oral and written communication skills; proficiency in Microsoft Office Suite, particularly Excel; knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org   EOE

Entitlements Coordinator, Property Management

Overall responsibilities:

Under the general direction of the Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; performing annual lease renewals and re-certifications; performing related duties.  

Essential Duties and responsibilities:

·       Providing tenants with information and direction on acquiring and maintaining entitlements with city, state and federal entitlement programs.

·       Assisting tenants with entitlements, including applying for and maintaining rent subsidies and other entitlements with city, state and federal programs, and with certifications and re-certifications.

·       Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·       Completing the annual renewal of leases, including rent calculations and preparation of renewal lease documents.

·       Assisting with the annual re-certifications of all tenants, compliance requirements, and grant maintenance tasks.

·       Investigating and resolving tenant issues and disputes, including requests for rent adjustments.

·       Tracking, processing, and analyzing rent and subsidy payments.

·       Submitting, tracking and processing contract rent adjustment requests for subsidy programs.

·       Insuring accuracy and timeliness of subsidy payments from city, state and federal agencies, including the Department of Housing Preservation and Development (HPD) and the New York City Housing Authority (NYCHA).

·       Entering, maintaining, and updating rent account data in the agency’s property management software.

·       Assisting with eligibility determinations and processing applications for low-income housing.

·       Acting as Liaison to agency’s Fiscal Office as well as to local representatives of city, state and federal entitlements programs, including HPD, NYCHA. Social Security, Medicaid and HUD.

·       Tracking and processing data, generating monthly rent statements, and preparing and submitting reports.

·       Serving as primary property management contact for tenant and staff at one or more facilities.

·       Other duties as assigned by Director or supervisory staff.

Qualification Requirements:

1.     A Bachelor’s degree from an accredited college or university; or

2.     Associate’s degree and one year of relevant experience such as working with special needs populations; or

3.     High School Diploma or GED and two years of relevant experience such as working with special needs populations.

Preferred skills: Excellent oral and written communication skills; proficiency in Microsoft Office Suite, particularly Excel; knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org   EOE

Placement Specialist, Next Step (ACE Program)

Next Step ACE is an employment program for individuals with serious mental illness who seek meaningful jobs in competitive employment. The Placement Specialist is responsible for job development and placement for all ACE clients, as well as meeting with clients to discuss their vocational goals and job search activities. The Placement Specialist will also assist with outreach and recruitment efforts to help enroll new clients and maintain our census. 

The ACE program, with offices on Varick Street in Manhattan and one satellite office in the Bronx, provides end-to-end employment services, including one-on-one specialized vocational training, job placement, work-related retention/support, peer and individual counseling.   Vocational training includes skills/capability assessment and training in cognitive skills, basic life skills, resume preparation, interview preparation, job readiness, benefits advisement, and money management. 

ACE is part of Project Renewal’s Next Step employment program, which includes job placement and training services, adult basic education, computer classes and job retention services.  The ACE program, while operating independently from these services, is closely integrated with these programs.  

The Placement Specialist duties include, but are not limited to: 

• Placing clients into jobs that result in achieving the job placement & retention milestone goals
• Establishing a network of employers who will provide job opportunities for ACE clients

• Following up on job placements to monitor job retention & satisfaction of employers/clients

• Developing bank of job orders specifically aligned with the skills & interests of the ACE caseload

• Meeting weekly with active clients to discuss job search activities, arrange & prepare for interviews, practice interviewing skills, complete job applications, & discuss past interviews

• Conducting outreach & recruitment to facilitate enrollments in ACE program
• Maintaining timely & objective records in Salesforce & other databases as required by various funding sources

• Meeting with clients individually to develop a customized job search plan

• Organizing on-site hiring events with employer network
• Representing the agency at community events such as open houses, job fairs, & other public forums 

Qualifications: 

• Bachelor’s Degree required (Master’s preferred) in vocational counseling, mental health, social work or related field.

• Previous experience in vocational counseling and/or working with individuals with serious mental illness or similar population is essential.

• Computer proficiency is a must. 

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Service Coordinator, Next Step

Next Step, Project Renewal’s award-winning job placement program, places individuals at-risk of homelessness into competitive employment.  Next Step is adding a Service Coordinator to the team to specifically serve individuals receiving public assistance, who are interested in obtaining employment in the social service field.  The Service Coordinator will facilitate referrals, orientation, case management, job readiness preparation, job placement, and retention support to this client base.  The Service Coordinator will also serve as the primary liaison with the referral source. 

Specific duties include (but are not limited to):

• Preparing clients for employment and facilitating placements into jobs that meet program goals
• Managing a caseload of clients and meeting performance goals including job placement and job retention milestones
• Facilitating job search activities and workshops aligned with clients’ career goals
• Visiting referral sites to facilitate information sessions, orientations, and intakes
• Assisting clients in developing their job readiness skills and preparing them for the workforce through case management, vocational counseling, and job readiness workshops
• Collaborating with referral sites on addressing clients’ needs
• Providing job retention services for up to one-year for employed clients
• Providing timely reports and documentation, including attendance records, to referral sources
• Collecting documentation that verifies job placement and retention milestones for performance outcomes and billing purposes
• Maintaining timely and detailed case records for each client in the Salesforce database system, and other systems as required
• Representing Project Renewal at various consortiums and industry events 

Qualifications

• B.A. degree required.
• Prior case management experience in social services strongly preferred.
• Demonstrated excellent interpersonal skills, including the ability to professionally interact with a wide range of diverse individuals.
• Strong attention to detail.
• Computer proficiency is a must. 

To apply: e-mail resume with cover letter indicating position and salary requirements to: careers@projectrenewal.org  EOE.

Medical Assistant (Billing)

SUMMARY: The Medical Assistant will manage all aspects of consumer insurance and billing of services received at Project Renewal’s detoxification programs. The Medical Assistant’s main responsibilities include: processing and verifying consumer insurance, assisting in applying to Medicaid, obtaining restriction letters from providers, as well as processing proper service authorizations from manage care plans for aftercare referrals.

The ideal candidate will be a person with exceptional communication skills to answer inquiries from insurance companies, meet with consumers, and serve as a liaison and advocate for client services. Knowledge of medical terminology, as well as ICD 10 diagnostic codes required. Prior experience working with homeless population and in a detoxification program strongly preferred. The Medical Assistant reports to the program director for detoxification services.

RESPONSIBILITIES:

• Meet with clients to assist in applying for Medicaid and follow ups as required
• Verify and process client’s insurance for payment
• Contact providers to lift Medicaid restrictions in order to bill for services
• Communicate with Insurance to obtain service authorization to further treatment for clients being discharged to another program
• Enter all necessary billing data and maintain accurate patient data base
• Coordinate and communicate with Project Renewal’s billing department
• Provide advocacy for clients and serve as a liaison.

KNOWLEDGE AND REQUIREMENTS:

• Graduate of a medical assistant training program
• Preference given to Certified Medical Assistants
• Prior healthcare experience preferred
• Outstanding customer service skills
• Exceptional organizational, communication and interpersonal skills
• Ability to set priorities and follow up
• Related experience
• Computer literate

 To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE

Medical Aide, CDCS

PROJECT RENEWAL
CHEMICAL DEPENDENCE CRISIS SERVICES
JOB DESCRIPTION: MEDICAL AIDE

OVERVIEW: The Chemical Dependence Crisis Services (CDCS) of Project Renewal is a 30-bed medically monitored detoxification facility. Clients spend between 3-21 days in the program where they receive medical supervision from an RN an LPN, as well as ongoing counseling and referral services. Medical Aides will be supervised by the Medical Aide Supervisor. CDCS is also the triage unit for all intakes.

REQUIREMENTS: High School Diploma/GED required. Proficiency in Word and knowledge of IMA and AWARDS strongly preferred. Experience working with homeless or substance abuse clients a plus. Must be able to conduct face to face client interview and input data in a computer. Must read and write legibly, as well as file alphabetically. Spanish speaking and outstanding customer service preferred. Must be able to function as a member of a multidisciplinary team.

RESPONSIBILITIES:
 Process new intakes in the computer system
 File documents and organize client charts
 Help maintain quiet and safety for clients and staff
 Provide structure for clients and organize client activities
 Assist nursing with care of clients
 Clean and sterilize discharged beds
 Do laundry and serve meals
 Assist with general upkeep of facility
 Escort clients to hospitals and/or clinics as needed.
 Any other duties as assigned.

To apply: e-mail resume and cover letter indicating position and salary requirements to: careers@projectrenewal.org EOE