We know that in order for our clients to live healthy, independent lives, we must deliver the most effective and transformational programs possible. We leverage our successes to grow and expand, while learning from our mistakes to better meet the needs of our community.
PEQA: The Difference of Data
Our Program Evaluation and Quality Assurance (PEQA) Department was founded in 2011 to design, implement and manage Project Renewal’s performance measurement systems. The data this department collects confirms our impact, and drives us to constantly improve the quality and service of our programs and operations.
Project Renewal by the Numbers
We keep track of the big picture and the details, to make sure that we’re hitting our goals, working to exceed industry standards, and doing the best work possible.
Our healthcare programs are the largest of our offerings, reaching the most people each year
In 2025 Project Renewal…
Served 7,910 clients across our programs in health, homes and jobs
Housed 3,618 individuals in our shelters, which is more than 5% of the city’s unhoused single adult population
Helped 361 clients move from shelter into a permanent home
Provided 6,307 people with healthcare services through our primary care clinics and mobile medical services
Housed 1,323 in transitional and permanent supportive housing
Provided job training to 529 individuals through soft skills and sector based training programs
Housing Spotlight
Project Renewal is a top performing shelter provider, moving more clients out of shelter on average
Substance User Health Spotlight
Last year we served 1,206 unique clients through our substance user health programs. All participating clients took naloxone (Narcan) training, received a portable kit, and now know how to intervene in case of an overdose.
A 2025 participant survey showed that 84% of our clients who received substance use services were satisfied with their experience in their programs. 91% reported having learned skills that helped them with their mental health and/or substance use recovery.
Clients who engage with our Support and Connection Center often have experienced chronic street homelessness. However, over 50% of clients who participate in this unique program come back to receive aftercare services, a remarkable statistic in this field.
89% of clients who are receiving psychiatric care are receiving services in two or more program areas.
We prioritize mental health care throughout all of our programs, expanding psychiatric care even into our workforce and housing programs.
Jobs Spotlight
Graduates of Project Renewal’s job training programs are building careers and earning a living wage. In 2025, we enrolled 89 clients into the Next Step Internship Program (NSIP). Those who graduated and secured a new job in 2025 are earning $19.70 per hour on average.
Among the 2025 NSIP cohort members: 69% of graduates were placed into jobs, 59% of graduates reached the one-year retention mark, and another 5% are on track to do so.
Wage increases are among the most impactful for our Career Advancement Program clients. Since CAP’s inception, we have served 216 clients, and 68% have experienced a wage increase.
Among 2025 CAP participants, clients saw a wage increase averaging $14,535.82 more per year.
Project Renewal continually grows, changes, and responds to meet our clients’ most pressing needs, relying on our robust data to shape our work, as we respond to NYC’s homelessness crisis.
